COCC Partners with ORCC to Deliver Next Level Integration for Digital Banking Services
February 20 2013 - 9:00AM
Business Wire
COCC and Online Resources Corporation (NASDAQ:ORCC) have formed
a strategic partnership to deliver unprecedented integration
between digital banking and other banking services available from
community banks and credit unions. The resulting platform will open
the door to a broad range of services that will position COCC
clients for the next level of productivity gains and revolutionary
service advantages in the years ahead.
“Today’s agreement with Online Resources Corporation enables us
to execute our long-term vision of deeper, richer integration of
digital banking services for our clients and the industry at
large,” said Richard A. Leone, President and CEO of COCC. “Working
together, our two firms will resolve one of banking’s most complex
issues – keeping digital banking in synch with all other channels
and services. With our next level integration of Online Resources’
Architect™ product and our advanced INSIGHT core processing
platform, COCC is uniquely positioned to deliver an ongoing stream
of innovative and cost-effective banking services for years to
come.”
COCC will leverage its uniquely flexible core processing
platform with Online Resources’ Architect technology and bill pay
services to deliver a truly holistic view of banking interactions
via a broad range of banking channels. The resulting digital
banking platform, hosted by COCC, will use the INSIGHT core system
as the single source of record, eliminating the need for separate
databases and daily routines to keep both systems in synch. Without
these processes, bank customers and credit union members will see
the same balances and account details across all banking channels,
dramatically reducing the number of calls fielded by call centers.
In addition, customers and members will no longer be re-directed
away from their institutions’ websites to separate digital banking
sites. All digital banking services will be available from the
institution’s Internet domain.
Next level integration between digital banking and the core
platform opens the door to more complete and immediate fraud
analytics and alerts, CRM and target marketing, and the most
responsive and secure commercial services available from any
financial institution. This will enable COCC clients to enhance the
profitability of their Internet Banking channel.
“Our unique, 360° views of customer data and the overall
customer experience will truly revolutionize the digital banking
platform,” said Leone. “As our clients deploy the many features of
our digital banking product, millions of U.S. consumers will
benefit from our vision of digital banking as a dynamic, high
value, cross-channel engine of bank services. This experience is
vital to maintaining our clients’ service advantage, which is the
bedrock of their success.”
“We are extremely pleased to be working with one of the most
trusted and innovative core providers in the industry,” said
Stephen W. Ryan, Executive Vice President of Software Solutions and
Services for Online Resources. “The combination of COCC’s advanced
core platform and the flexibility, customizability and
extensibility of our Architect toolset will enable COCC’s financial
institution customers to manage powerful multi-channel capabilities
with far less complexity. We look forward to leveraging this
exciting partnership to take the banking industry to the next level
of service excellence.”
COCC and Online Resources anticipate that the vast majority of
COCC’s clients will adopt this new platform and its innovative
service breakthroughs, and that the market will respond
enthusiastically as well.
About COCC
COCC is an award-winning core processing service for financial
institutions throughout the northeastern United States. One of the
fastest-growing companies of its kind in the nation, COCC recently
earned praise from its Massachusetts clients who voted the company
#1 in banking technology in 2012. COCC has also been recognized as
a 2011 and 2012 top workplace by the Hartford Courant and Fox CT,
and is a member of this year’s FinTech 100 and Inc. 5000. This
client-owned company provides a complete suite of innovative
outsourced technology services based on an open, relational
processing platform. With clients as owners, service comes first.
For more information, please visit www.cocc.com.
About Online Resources Corporation
Online Resources Corporation (NASDAQ: ORCC) powers financial
interactions between millions of consumers and the company’s
financial institution and biller clients. Backed by its proprietary
payments gateway that links banks directly with billers, the
company provides web and phone-based financial services, electronic
payments, and marketing services to drive consumer adoption.
Founded in 1989, ORCC is the largest financial technology provider
dedicated to the online channel. For more information, visit
www.orcc.com.
This news release contains forward-looking statements based on
Online Resources Corporation management's current expectations and
beliefs and a number of assumptions concerning future events made
with information that is currently available. The words "will,"
"would," "may," "should," "estimate," "project," "forecast,"
"intend," "expect," "believe," "target," "designed," "plan," and
similar expressions are intended to identify forward-looking
statements. Readers are cautioned not to place undue reliance on
such forward-looking statements, which are not a guarantee of any
results or performance and are subject to a number of known and
unknown risks, uncertainties and other factors which could cause
actual performance or results to differ materially and adversely
from any results or performance expressed or implied by such
forward-looking statements. Certain factors that might cause such a
difference include, but are not limited to: a history of losses and
anticipation of future losses; potential fluctuations in operating
results; dependence on the marketing efforts of third parties;
potential loss of one or more material clients; potential need for
additional capital; potential inability to prevent systems failures
and security breaches; potential inability to expand certain
services and products in the event of a substantial increase in
demand for such services and products; competitive pressures;
ability or inability to attract and retain skilled personnel;
reliance on patents and other intellectual property; potential
change in the rate of user adoption of certain products and
services; exposure to consolidation in the financial services
industry; and government regulatory developments. For a more
detailed description of the factors that could cause such
differences, readers are advised to review Online Resources
Corporation’s latest filings with the Securities and Exchange
Commission, including (but not limited to) the information provided
under the heading "Risk Factors" in our latest Annual Report on
Form 10-K (which filings are available, among other places, from
the SEC's EDGAR database at www.sec.gov and via the Company's
website at www.ORCC.com). Online Resources assumes no obligation
to, and expressly disclaims any obligation to, update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise.
Online Resources, ORCC and the Online Resources logo are
trademarks of Online Resources Corp. Other company and product
names and logos used in this release are the trademarks of their
respective owners.
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