ERIE, Pa., May 1, 2019 /PRNewswire/ -- Erie Insurance
has ranked highest in the J.D. Power 2019 U.S. Insurance Shopping
Study.
Erie Insurance earned the highest score among auto insurers in
providing a satisfying purchase experience in 2019, with a score of
917 on a 1,000-point scale. The industry average was 852.
ERIE has ranked highest in the
study for seven consecutive years.
"This recognition speaks directly to the importance of an
insurance agent in the shopping experience. The guidance, insight
and personal attention ERIE agents
give to their customers is not something that can be replicated
online," said Tim NeCastro,
president and CEO of Erie Insurance. "To receive this distinction
for the seventh consecutive year is a tremendous honor."
The U.S. Insurance Shopping Study measures auto insurance
shopping, purchase behavior and purchase experience satisfaction
among customers who recently purchased insurance. Satisfaction is
measured in three factors (in order of importance): price,
distribution channel and policy offerings.
The study is based on responses from more than 14,400 insurance
customers who requested an auto insurance price quote from at least
one competitive insurer in the past nine months and includes more
than 38,800 unique customer evaluations of insurers. The study was
fielded in April, July and October
2018 and January 2019.
For J.D. Power 2019 award information, visit
jdpower.com/awards
Erie Insurance Group
According to A.M. Best
Company, Erie Insurance Group, based in Erie,
Pennsylvania, is the
9th largest homeowners insurer and 12th
largest automobile insurer in the United States based on
direct premiums written and the 16th largest
property/casualty insurer in the United States based on
total lines net premium written. The Group, rated A+
(Superior) by A.M. Best Company, has more than 5 million
policies in force and operates in 12 states and the District
of Columbia. Erie Insurance Group is a FORTUNE 500
company.
News releases and more information about Erie Insurance
Group are available at www.erieinsurance.com.
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SOURCE Erie Insurance