ERIE, Pa., April 25, 2014 /PRNewswire/ -- For the second
year in a row, Erie Insurance received top honors on the J.D.
Power's Insurance Shopping StudySM. The annual study
evaluates the experience of customers buying a new car insurance
policy. This is the eighth year J.D. Power has produced its auto
insurance shopping study and the fifth time ERIE has ranked highest. The other years were
2008, 2009, 2010 and 2013.
"To sit atop J.D. Power's Insurance Shopping Study two years in
a row makes clear the importance of an insurance agent in the
shopping experience. In a world dominated by online transactions,
nothing trumps the impact of real people helping real people with
real problems," said Terry
Cavanaugh, president and CEO of Erie Insurance. "We're
honored to have received this distinction two years in a row."
The 2014 Insurance Shopping Study examines the purchasing
behaviors and overall satisfaction of people who shop for car
insurance. Three factors are measured to determine overall
satisfaction. They are, in order of importance: price, distribution
channel and policy offerings.
"Our agents and employees are our greatest strength," said
Cavanaugh. "They are the face of Erie Insurance in the local
community. Our strong relationship with them is what helps us
continue to grow our brand and earn our reputation for quality
products and superior customer service. In fact we have gained
market share in each of our major property and casualty product
lines in each of our states over the past five years. That tells me
that not only is the shopping experience outstanding, but that the
consumer understands that being an ERIE customer is an unparalleled
experience."
To learn more about the J.D. Power 2014 Insurance Shopping
Study, visit www.jdpower.com.
According to A.M. Best Company, Erie Insurance Group, based in
Erie, Pennsylvania, is the 14th
largest homeowners insurer and 12th largest automobile insurer in
the United States based on direct
premiums written and the 18th largest property/casualty insurer in
the United States based on total
lines net premium written. The Group, rated A+ (Superior) by A.M.
Best Company, has nearly 4.8 million policies in force and operates
in 11 states and the District of
Columbia. Erie Insurance Group is a FORTUNE 500 and Barron's
500 company. Erie Insurance is proud to have received the J.D.
Power award for "Highest in Customer Satisfaction with the Auto
Insurance Purchase Experience" in 2014 and is proud to be
recognized on the list of Ward's 50 Group of top performing
insurance companies, which analyzes the financial performance of
3,000 property and casualty companies and recognizes the top
performers for achieving outstanding results in safety, consistency
and financial performance over a five-year period (2008-2012).
News releases and more information about Erie Insurance Group
are available at www.erieinsurance.com.
(ERIE-G)
SOURCE Erie Insurance