CSG Names Brian Shepherd President & CEO; Bret Griess Steps Down
August 31 2020 - 8:30AM
Business Wire
CSG® (NASDAQ: CSGS) today announced that Bret Griess,
president and chief executive officer of the company has shared his
plans to step down at the end of the year, following nearly 25
years of service with the company. Brian Shepherd, executive vice
president and group president has been selected to succeed Griess
as president and chief executive officer of the company, effective
January 1, 2021. In addition, Shepherd will be appointed to the
Board on the same date.
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Brian Shepherd, CSG (Photo: Business
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“On behalf of the Board, I want to thank Bret for his
significant contributions and dedicated years of service to CSG,”
said Don Reed, chairman of the Board of Directors. “Under Bret’s
leadership, the company became more market and customer-focused, a
leader in revenue management and cloud payments solutions, and
created a culture that fosters innovation. His and his leadership
team’s execution on these and other strategic initiatives enabled
the company to grow its revenues and earnings, creating long-term
shareholder value.
“We are delighted with the selection of Brian as our next
president and chief executive officer,” said Reed. “Brian has a
proven record of driving profitable revenue growth by creating a
vision and strategy that brings teams together. At CSG, he has
demonstrated that he thrives in a dynamic environment and has
helped create a strong culture that is values-based and results
focused. He is the right person to lead CSG into its next phase of
growth.”
“I’m pleased to have been a part of and lead a team over the
years that has built a sustainable, relevant and resilient company
by delivering value to our key stakeholders---employees, customers
and shareholders,” said Griess. “Over the past five years we have
returned the company to a growth-mindset while continuing to be
true to our values.”
“Bret set out several years ago to build a strong, dynamic team
that could advance CSG’s value and position in the market,” said
Shepherd. “I am honored to help continue the momentum generated by
our senior leadership team and 4,600-plus employees around the
world. Good things will happen for our customers and shareholders
as we continue to help our customers solve their biggest business
challenges.”
Shepherd, 52, joined CSG in 2016 and has helped accelerate the
growth and strategic direction of the company’s global business,
leading CSG’s profit and loss organization. Prior to joining CSG,
he held a variety of executive roles with companies such as
TeleTech, Amdocs, DST Innovis and McKinsey & Company.
About CSG
For more than 35 years, CSG has simplified the complexity of
business, delivering innovative customer engagement solutions that
help companies acquire, monetize, engage and retain customers.
Operating across more than 120 countries worldwide, CSG manages
billions of critical customer interactions annually, and its
award-winning suite of software and services allow companies across
dozens of industries to tackle their biggest business challenges
and thrive in an ever-changing marketplace. CSG is the trusted
partner for driving digital innovation for hundreds of leading
global brands, including AT&T, Charter Communications, Comcast,
DISH, Eastlink, Formula One, MTN and Telstra. To learn more, visit
our website at csgi.com and connect with us on LinkedIn and
Twitter.
Copyright © 2020 CSG Systems International, Inc. and/or its
affiliates (“CSG”). All rights reserved. CSG® is a registered
trademark of CSG Systems International, Inc. All third-party
trademarks, service marks, and/or product names which are
referenced in this document are the property of their respective
owners, and all rights therein are reserved.
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Brad Jones Public Relations CSG +1 (303) 200-3001
brad.jones@csgi.com
David Banks Investor Relations CSG +1 (303) 200-3127
david.banks@csgi.com
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