Mobile World Congress 2015: Amdocs Demonstrates Full Range of Solutions to Enable Service Providers to Deliver the New World ...
February 25 2015 - 6:00AM
At Mobile World Congress (MWC) in Barcelona, Amdocs (Nasdaq:DOX),
the leading provider of customer experience solutions, will
introduce and showcase solutions and services that enable service
providers to accelerate the delivery of The New World of Customer
Experience. According to new independent research#, innovative,
personalized services will be critical if service providers are to
retain the customer experience advantage over competitive
disruptors in today's hyper-connected world. Supported by agile,
software-powered networks, intelligent big data analytics and a
full range of best practices and innovative business and IT
services, Amdocs' solutions speed time to market, optimize business
processes and reduce costs.
Amdocs' MWC event highlights include:
- Forum participation: Hear Amdocs speak at the
Small Cell Zone (stand 7F61): 'Accelerating small cell rollout
through process automation' – 15:30, Monday, March 2; and
'Accelerating small cell rollout through process automation -
Amdocs OSS and ip.access' – 15:30, Wednesday, March 4.
- Amdocs Insight Theater: New for 2015, Amdocs
will host thought-leadership sessions in the Amdocs Insight
Theater, located at its stand, that address the topics of driving
business growth, delivering dynamic network quality of experience,
harnessing big data and enhancing the care experience.
- Amdocs Lab: Amdocs' dedicated demo room will
host a wide range of demonstrations, including: Amdocs portfolio -
today & tomorrow; Taking multi-play on the road; Innovations in
business customer experience and Business Studio of Master
Enterprise Catalog.
At the Amdocs stand, Amdocs will showcase a range of integrated
solutions designed to enable service providers to succeed in The
New World of Customer Experience by:
- Delivering new innovative services such as
Mobile Financial Services (MFS):
Service providers need to focus continuously on new lines of
business that can boost recruitment and retention in order to
contain the threat emerging from other players and reverse revenue
loss. Amdocs MFS, which enables accessible and affordable banking
services, is one such tool. A visionary demo will showcase the
latest in mobile financial service trends such as micro-loans and
credit scoring, micro-savings, in-store shopping and know your
customer (KYC) in real time.
- Shaping the quality of experience with agile,
software-powered networks: Customers are seeking a
user-specific network quality of experience (QoE) in a dynamic and
personalized way. Amdocs Network solutions allow service providers
to increase network agility and accelerate service velocity;
leverage quality of service (QoS) as a differentiator to monetize
data services, and maximize network performance and QoE, while
delivering greater cost efficiency.
- Personalizing and contextualizing every customer
interaction: Against an explosion of services and devices,
customers are demanding a relevant and personalized experience. By
adopting an omni-channel approach and leveraging Amdocs Big Data
Analytics, service providers can manage and transform their assets
to deliver real-time, actionable business value.
- Accelerating business value: Amdocs Services
can help service providers drive growth, improve efficiencies and
enhance the customer experience. By streamlining and simplifying
operations, service providers can unlock the long-term value
trapped in their IT systems and networks to provide an engaging
experience for all customers, while reducing costs. At MWC, Amdocs
Services will showcase the Order Gateway and Order-to-Activation
managed services, designed to minimize order issues and manual
intervention, as well as demonstrate its award-winning BEAT™
framework, a cloud-enabled, analytics-driven software platform
consolidating the company's testing best-practice methodologies and
tools.
- Amdocs CES 9.2: The company's latest portfolio
release enables service providers to succeed in the hyper-connected
world by leveraging their network assets and relationship with
their customers. Amdocs CES 9.2 spans business support systems
(BSS), operational support systems (OSS), including the recently
announced Order Delivery Orchestrator.
# Amdocs Customer Experience Spotlight 2015, a global survey
conducted by IE Market Research (IEMR) on behalf of Amdocs among
8,450 consumers in 17 countries.
Supporting Resources
- Register for an Amdocs Insight Theater session
- Learn more about Amdocs customer experience solutions,
products, and services
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter,
Facebook, Google+, LinkedIn and YouTube
About Amdocs
For more than 30 years, Amdocs has ensured service providers'
success and embraced their biggest challenges. To win in the
connected world, service providers rely on Amdocs to simplify the
customer experience, harness the data explosion, stay ahead with
new services and improve operational efficiency. The global company
uniquely combines a market-leading BSS, OSS and network control and
optimization product portfolio with value-driven professional
services and managed services operations. With revenue of $3.6
billion in fiscal 2014, Amdocs and its more than 22,000 employees
serve customers in over 80 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs' growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs' ability to grow in the business markets that it serves,
Amdocs' ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2014 filed on December 8, 2014 and
our quarterly 6-K form furnished on February 9, 2015.
CONTACT: Media Contact:
Sara Preto
Fusion PR for Amdocs
Tel: +1-212-651-4214
E-Mail: sara.preto@fusionpr.com
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