May 11, 2022
Dear Secureworks Stakeholder:
“Secureworks has eliminated the noise from too many non-critical alerts, compared to what I was getting with my previous provider. Previously, I had zero visibility into what data was being looked at and acted upon, but visibility was critical to my ability to make the best security decisions for my company.”
These are such powerful and motivating words to hear from a customer. They tell us what our customers’ greatest needs are and serve to drive Secureworks towards creating stronger platforms and solutions to help meet those needs.
Our customers’ security is everything, and today’s organizations are subject to an increasingly complex threat landscape. Bookended by SUNBURST and Log4j, 2021 was yet another year of relentless threats. Now, the prospect of cyber warfare has significantly increased in light of geopolitical tensions, further escalating an already elevated threat environment.
Ultimately, security is a big data problem – not just in volume, but in the diversity of data as well. To turn the tide, we knew that organizations required a big data platform with the scale and agility to prevent and detect threats across their entire environment. Our Secureworks Taegis™ platform is that big data answer, combined with our deep security expertise, giving security teams the visibility they need across endpoint, network, cloud, email, and beyond.
As I reflect on my first year as CEO, I am struck by the magnitude of our responsibility to protect these organizations. Our purpose at Secureworks is to secure human progress, and we do that by outpacing and outmaneuvering the adversary. We secure our customers, so they can fulfill their missions . . . the thousands of organizations responsible for the health, livelihood, and prosperity of the communities they serve.
A Holistic Approach to Security with Taegis
For too many years, organizations have faced the threat landscape trying to manage disparate security point products that do not work well together and leave gaps for the adversary to successfully attack. Furthermore, they do so with a significant shortage of security talent to help them triage the overwhelming number of alerts and noise they receive every day.
To solve these pain points, we built Secureworks Taegis, an open XDR platform that provides holistic visibility and detection capabilities across an organization’s entire technology estate, with the capabilities to detect and contain threats quickly, before the adversary can cause serious damage. Unlike many XDR solutions in the market today, Taegis was developed from day one to be an extensible platform built for collaboration and innovation, helping to unify an organization’s existing security infrastructure even as digital infrastructure continues to evolve.
With 20 years of leadership in the security space, we also understand the value of human intelligence to fully secure a customer’s environment. After all, our adversaries have similar software, technology, and capabilities to what we have, and they are just as human.
We are continually making Taegis stronger through the threat intelligence that our Security Operations team and the Counter Threat Unit™ (CTU™) embed directly into the platform every day, offering the broadest and deepest threat detection capabilities in the market. We believe no other solution has the capabilities to create actionable insights and detectors from data pulled across thousands of Incident Response engagements, adversarial testing, threat research, and on-the-ground insights from the SOC.
It is the combination of our human intelligence and the Taegis platform that drives clear differentiated threat detection for our customers. For example, this year we introduced our patent-pending hands-on-keyboard detector that alerts on suspicious behavior based on someone’s keyboard strokes and usage. This detector was only possible after analyzing 3.3 trillion events stored in more than 16-petabytes worth of data collected by Secureworks.
Business Growth and Opportunity
When we began building Taegis, the XDR market did not exist. Now, as industry analysts are beginning to view XDR as a category, we are consistently recognized for our clear vision, security leadership and the unique solutions we have built around Taegis.