NextGen® Patient Experience Platform Adopted by Lone Star Circle of Care Network
February 11 2021 - 8:00AM
Business Wire
Prominent Community Health Centers in Texas
Improve Patient Engagement with Well-Integrated
Capabilities
NextGen Healthcare, Inc. (Nasdaq: NXGN), a leading provider of
ambulatory-focused technology solutions, today announced that Lone
Star Circle of Care (LSCC) is leveraging its NextGen® Patient
Experience Platform to make services more accessible to patients
thereby increasing patient loyalty and engagement. LSCC, a
federally qualified health center (FQHC) operating clinics
throughout Texas, recently extended its use of NextGen Healthcare’s
integrated ambulatory platform with NextGen® PxP Portal, NextGen
Virtual Visits™, NextGen® Patient Self-Scheduling and NextGen®
Pay.
NextGen® PxP Portal enables patients to better communicate with
providers, self-schedule and more conveniently pay bills. The
solution provides staff with a centralized view of patient
information while improving revenue collections and reducing
administrative workload. Since implementing the online payment
system, patient usage has increased fourfold. Beyond providing
access to healthcare during the pandemic, LSCC is using NextGen
Healthcare’s FQHC-focused integrated solutions with telehealth
capabilities to help providers meet patients where they for
pediatrics, senior care and behavioral health services. This
improves patient access and aligns with the Health Resources &
Service Administration’s (HRSA) objectives for increasing use of an
online portal.
“By using the integrated NextGen® Patient Experience Platform,
we were able to optimize staff time while offering a better patient
experience,” said Kachina Gayton, director of clinical technologies
for Lone Star Circle of Care. “Our providers enjoy using the
platform and play an instrumental role in encouraging patients to
enroll and utilize the portal.”
“We are firmly committed to supporting community health centers
such as LSCC to bring the latest patient engagement features and
functionality to patients across the country,” said John Beck,
chief solutions officer for NextGen Healthcare. “A frictionless
patient-provider experience not only improves outcomes, but it also
provides operational efficiencies and a more predictable revenue
flow for these vital healthcare facilities.”
According to the National Association of Community Health
Centers (NACHC), community health centers (CHC) serve as the
primary medical home for 27 million people in close to 11,000
underserved communities across America.
About NextGen® Patient Experience Platform
NextGen® Patient Experience Platform empowers patients to
participate in their own care while increasing revenue for
providers and saving staff time. The integrated platform also helps
patients gain a centralized view of their health records. Since the
COVID-19 pandemic, NextGen Healthcare’s patient engagement
solutions have played a significant role in enabling practices to
continue serving patients safely through secure messaging, virtual
visits and online scheduling.
Click here to read a recent case study about how Lone Star
Circle of Care has benefitted from using NextGen® Patient
Experience Platform.
About Lone Star Circle of Care
Lone Star Circle of Care operates clinics in 37 locations
throughout Texas with 160 providers. At LSCC, we believe that
offering comprehensive healthcare to patients in need helps to
build healthy families and strong communities. Guided by our
mission, LSCC delivers patient-centered care to our Texas neighbors
while embracing innovation and evidence-based practices. Our
Mission Statement: Lone Star Circle of Care provides exceptional
and accessible patient-centered healthcare for our Texas neighbors.
Learn more at https://lonestarcares.org/.
About NextGen Healthcare, Inc.
NextGen Healthcare, Inc. (Nasdaq: NXGN) is a leading provider of
ambulatory-focused technology solutions. We are empowering the
transformation of ambulatory care—partnering with medical,
behavioral and dental providers in their journey to value-based
care to make healthcare better for everyone. We go beyond EHR and
PM. Our integrated solutions help increase clinical productivity,
enrich the patient experience, and ensure healthy financial
outcomes. We believe in better. Learn more at nextgen.com, and
follow us on Facebook, Twitter, LinkedIn, YouTube and
Instagram.
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version on businesswire.com: https://www.businesswire.com/news/home/20210211005249/en/
Tami Stegmaier NextGen Healthcare, Inc. (949) 237-6083
tstegmaier@nextgen.com
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