Red Hat OpenShift Container Platform and
collaboration with Red Hat Consulting provide foundation for
improved IT efficiency and faster application development
Red Hat, Inc. (NYSE: RHT), the world's leading provider of open
source solutions, today announced that several of Red Hat’s open
source technologies, including Red Hat OpenShift Container
Platform, as well as the knowledge of Red Hat Consulting, were
chosen by SoftBank Corp (“SoftBank”), a subsidiary of SoftBank
Group Corp., to implement DevOps methodology for its Service
Platform Division, IT Service Development Division, Information
Technology Unit, and Technology Unit, the company’s in-house IT
organization. This large, varied organization develops, maintains
and operates SoftBank’s IT systems for internal work and
operations, supporting 600 diverse systems.
DevOps entails using emerging technologies and updated IT
processes to break down the procedural and technical barriers
between development and IT operations teams. This can help lead to
faster application deployment times and the ability to more readily
address end user needs, both internally and externally. As more
enterprises begin considering the adoption of digital technologies,
DevOps can become an important inflection point.
As SoftBank’s business has grown to encompass a range of diverse
offerings and divisions at a global level, the company developed
its “Global IT Platform Strategy” concept, where its overarching
systems based in Japan can be used by its overseas divisions.
Aiming to deliver this unified platform by the end of 2018,
SoftBank also sought to reduce its IT operating costs by half and
double developer productivity, all goals that SoftBank believed
would require a change in the company’s approach to IT.
The company felt that it had hit a production limit with the
existing waterfall method of application development, especially
when it came to rolling out new services at a global level more
efficiently. To better meet its goal of delivering a global,
standardized IT platform, SoftBank began exploring DevOps
methodology, which could help SoftBank’s IT organization bring new
services to bear faster without sacrificing overall application
quality.
The project started with SoftBank attending a Red Hat DevOps
Discovery Workshop, which helped the company’s IT organization gain
a high-level overview of what a successful DevOps implementation
could look like and how they could measure a project’s
effectiveness. Engaging with Red Hat Consulting, SoftBank’s IT
organization ran a pilot project using the plan laid out as part of
the workshop. The project was a “Personal Account Management (PAM)”
solution, a web application intended to manage an artificial
intelligence (AI) solution for responding to customer inquiries at
SoftBank stores.
SoftBank found the pilot project to be successful, with PAM code
pushes increasing from once every two weeks to 118 times in two
weeks, helping SoftBank to better address evolving customer needs
and usage patterns with the service. Intra-organization
communication also improved, providing a clearer visualization of
project workflow which helped team members assess and engage with
specific tasks before they became bottlenecks.
As part of the DevOps implementation, Red Hat OpenShift
Container Platform was also adopted by SoftBank as its in-house
development platform. Red Hat OpenShift Container Platform is the
first and only hybrid cloud solution delivering enterprise-grade
Kubernetes and Linux containers, based on Red Hat Enterprise Linux,
the world’s leading enterprise Linux platform. SoftBank determined
that OpenShift would play an important role in not only helping to
smooth the introduction of DevOps organization-wide, but also
providing a more stable foundation for future projects.
In the wake of the successful test project, SoftBank expanded
the number of teams using DevOps from one to six and established an
internal task force, ARK Agile Labo, to promote DevOps and agile
development across the organization. Based on its early results,
SoftBank reports that it currently plans to shift 50 percent of the
systems developed and operated by the Platform Control Division to
DevOps by the end of SoftBank’s FY2018.
Supporting Quotes
Mr. Toyofumi Yamashita, general manager, Platform Development
Department, Platform Control, IT Headquarters, Technology Unit IT
Control, SoftBank Corp.“Our successful test project and resulting
rollout of DevOps methodology has had a significant impact on our
ability to develop new systems to support SoftBank’s diverse lines
of business. While new processes and tools are often met with some
concern, our engagement with Red Hat Consulting helped us to put
the methodology into practice with the steady backing and knowledge
of a leader in the DevOps field.”
Hirokazu Mochizuki, president and representative director, Red
Hat K.K.“SoftBank faced similar challenges to other large
enterprises when it comes to updating their methods around building
and maintaining mission-critical systems, specifically the ability
to rapidly meet emerging demands around new business opportunities.
With the support and knowledge of Red Hat Consulting as well as the
adoption of Red Hat OpenShift Container Platform, we believe that
SoftBank is well positioned to address digital transformation
internally and build towards their goal of delivering a
broadly-supported and used platform for their global
divisions.”
Additional Resources
- Learn more about Red Hat OpenShift
Container Platform
- Learn more about Red Hat
Consulting
- Learn more about DevOps
- Read more Red Hat customer success
stories
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About Red Hat, Inc.
Red Hat is the world's leading provider of open source software
solutions, using a community-powered approach to provide reliable
and high-performing cloud, Linux, middleware, storage and
virtualization technologies. Red Hat also offers award-winning
support, training, and consulting services. As a connective hub in
a global network of enterprises, partners, and open source
communities, Red Hat helps create relevant, innovative technologies
that liberate resources for growth and prepare customers for the
future of IT. Learn more at http://www.redhat.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20171020005077/en/
Red Hat, Inc.John Terrill,
+1-571-421-8132jterrill@redhat.com
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