Mountain Warehouse Extends Partnership with Metapack to Lead Shipping Services Across the UK and Canada
May 22 2024 - 4:00AM
Business Wire
Metapack’s Delivery Manager, Delivery Options
and Intelligence solutions supercharge Mountain Warehouse’s
shipping operations
Metapack, a leader in ecommerce delivery technology, today
announces that Mountain Warehouse, the UK’s leading outdoor
clothing company, has extended its relationship with Metapack to
strengthen its delivery options and support its future growth
plans. Already using Metapack Delivery Manager, Mountain Warehouse
has added Metapack’s Delivery Options and Metapack Intelligence
solutions to its operations as it invests in its shipping
infrastructure to provide customers with exceptional ecommerce
experiences across the UK and Canada.
Using Metapack’s Delivery Manager, Mountain Warehouse has
already optimised its fulfilment operations by simplifying
integrations with last mile carriers, automating how parcels are
allocated and streamlining operations processes to reduce barriers
and increase efficiencies.
Now, leveraging Metapack’s Delivery Options solution, Mountain
Warehouse can provide their customers with accurate and convenient
shipping choices. This will also enable them to offer consumers
with more out-of-home delivery options and reduce cost-to-serve.
Utilising Metapack intelligence, Mountain Warehouse will further
enhance their entire shipping operations by obtaining deeper
insights into carrier performance and smartly increase the variety
of delivery services offered, ultimately improving delivery success
to their customers.
Lisa Leadbetter, Global Carrier Manager at Mountain
Warehouse: “Our relationship with Metapack has gone from
strength to strength. The expansion of our partnership is an
exciting milestone as we continue to scale our business in the UK
and international regions like North America. Working together with
Metapack will not only realise a cost saving benefit but also
enable us to provide an exceptional delivery experience to more
customers around the world. We’ll be able to provide our customers
with a greater choice of different delivery options and services
that best suit their needs now and in the future.”
Chris Karp, Chief Customer Officer at Auctane, Metapack’s
parent company: “Mountain Warehouse has been a key Metapack
customer for years, and we’re hugely excited to continue our
journey together and help support their ambitious growth plans not
only in the UK but also in North America. Trust stands as the
cornerstone of our hugely successful partnership with Mountain
Warehouse. Together we’ve cultivated an environment of education
and best practices that have ultimately resulted in increased
ecommerce growth for Mountain Warehouse. Our industry proven
solutions enable Mountain Warehouse to not only deliver on their
promise to their customers but also provide excellent ecommerce
experiences.”
Find out more about how Metapack can help your business manage
its shipping operations: Metapack Delivery Manager Metapack
Delivery Options Metapack Intelligence
About Metapack
Metapack helps ecommerce and delivery professionals meet
consumers’ growing expectations of delivery, while maintaining and
optimising operational efficiency. Metapack’s solution offers a
wide range of personalised services, from delivery options to
tracking, through a catalogue of 350+ carriers and 4,000+ services
around the world. Thanks to Metapack, more than a billion packages
are sent annually by many of the world’s leading ecommerce
retailers. Metapack is a member of the Auctane family of companies
and is headquartered in London. Auctane brands include ShipStation,
Stamps.com, Packlink, ShippingEasy, ShipWorks, ShipEngine, Endicia,
Shipsi, GlobalPost and Metapack, with offices in Austin, London,
Sydney, Madrid, Sunnyvale, Zielona Gora and Atlanta. Find out more
at www.metapack.com.
About Mountain Warehouse
Mountain Warehouse was first established in 1997 by founder Mark
Neale and now operates over 350 stores across the globe, serving
over 4 million outdoor-loving customers a year.
The outdoor retailer caters for an extensive range of outdoor
activities, including walking, running, cycling, camping and
skiing, with a wide range of equipment and clothing for the whole
family. Mountain Warehouse is focused on offering a growing
customer base the best gear and the best service at the best prices
and keeping them warm and dry whatever the weather.
www.mountainwarehouse.com
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Munveer Garcha munveer.garcha@auctane.com +44 7925 146339