ININ Interactive Intelligence Grp., Inc.

INDIANAPOLIS, Nov. 15 /PRNewswire-FirstCall/ -- Network Computing magazine named Interactive Intelligence Inc. (NASDAQ:ININ), its "Editor's Choice" following a unified messaging comparative lab test in which the company's unified communications software, Communite(TM), beat out 3COM and Siemens. (Logo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO ) Network Computing, which qualified UM test products by requiring session initiation protocol-compliance, selected Communite for its Editor's Choice award based on the product's integration and IP capabilities, according to the magazine's senior technology editor, Sean Doherty. "Interactive Intelligence's Communite edged out Siemens' Hi-Path for our Editor's Choice award, thanks to its tight integration to Active Directory and Exchange," explained Doherty. "And, because SIP is native to Communite, that system held its ground the best when integrating with our Asterisk system." According to Doherty, Communite was also the favorite because of its "superior system and user management interfaces," and because "it brought the best tools to bear on customizing and configuring messaging." Interactive Intelligence offers Communite as a voice mail replacement system particularly ideal for distributed organizations. The product's features extend voice mail functionality to include productivity and collaboration capabilities, such as unified messaging, one-number "find-me/ follow-me," call screening, presence management, desktop faxing, calendaring, and more. These pre-integrated features, combined with Communite's innovative LDAP- compliant directory; an architecture based on open standards such as SIP; and its unique "universal ports" capability that enables organizations to deploy different applications for different user needs all running on the same platform, were designed to give customers the most flexible, cost-effective, and scalable unified communications solutions on the market. The unified communications market is set for growth, according to a Radicati Group study cited by Doherty, which projects convergence technologies such as VoIP and SIP to spur revenue growth from $469 million in 2005, to $939 million in 2009 among PBX and telephony vendors, messaging software, voice mail systems, and business process system providers. According to Doherty, despite the many benefits of SIP, including its ability to put more intelligence into end-points such as phones and PCs for faster integration with business applications, as well as its ability to reduce development time using standards-based technology, "a large number of vendors have not moved down the SIP path for unified messaging at all." A complete write-up based on the UM test results, called "A La Carte Messaging," was published in Network Computing magazine's October 2005 issue, which can be accessed online at http://www.networkcomputing.com/ . For more information about Communite, visit http://www.inin.com/Products/communite/communite.asp . About Interactive Intelligence Interactive Intelligence Inc. (NASDAQ:ININ) offers business communications innovation, experience and value with software solutions for IP contact centers, enterprise IP telephony, self-service automation, and unified communications and messaging. The company was founded in 1994 and has more than 1,500 customers worldwide. Recent awards include Software Magazine's 2005 Top 500 Global Software and Services Companies, Miercom's 2005 Best Integrated Multimedia IP Contact Center product award, and Frost & Sullivan's 2005 Excellence in Technology of the Year Award. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or ; on the Web: http://www.inin.com/ . This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contacts: Christine Holley Director of Market Communications Interactive Intelligence Inc. +1 317.715.8220 http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO http://photoarchive.ap.org/ DATASOURCE: Interactive Intelligence Inc. CONTACT: Christine Holley, Director of Market Communications of Interactive Intelligence Inc., +1-317-715-8220, Web site: http://www.inin.com/ http://www.inin.com/Products/communite/communite.asp http://www.networkcomputing.com/

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