ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence Adds New Member to Board of Directors INDIANAPOLIS, July 5 /PRNewswire-FirstCall/ -- Interactive Intelligence Inc. (NASDAQ:ININ), a global developer of business communications software, has added Richard A. Reck to its board of directors, effective July 1. (Logo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO ) Reck is founder and president of Business Strategy Advisors LLC, a business strategy consultancy that serves technology-based companies. Reck had been a partner with KPMG LLP, a big four CPA firm, for nearly 30 years until his retirement from the firm in 2002. While at KPMG, Reck held multiple roles, including national industry director - software and information services practice; national partner-in-charge - software strategic consulting practice; and Midwest partner-in-charge - software, Internet and information services practice. "Dick brings an incredible amount of technology industry experience, and a significant background working with high-growth software companies," said president and chief executive officer for Interactive Intelligence, Dr. Donald E. Brown. "His many years with KPMG, coupled with his current business, will allow him to make a strong contribution to our board, and the strategic direction of the company. As a management team we are pleased to have attracted someone of Dick's caliber, and we look forward to the role he will play in our continued growth." "In my review I found Interactive Intelligence to have some distinct advantages in the market," Reck said. "The innovative technology, breadth of products, and strength of management are all contributors to establishing what I found to be a well-positioned company. I'm looking forward to working with the other board members, and to contributing to the company's ongoing success." Reck is also a member of the board of directors of Merge Technologies, a public health care software and information company; Greenbrier & Russel, a private information technology services company where he serves as chairman; Sivox Technologies Inc., a private call center training and quality software company; LiquidGeneration, a private media and Internet services company where he serves as chairman; the Illinois Information Technology Association (formerly the Chicago Software Association); and other civic organizations. Reck received a bachelor of arts degree in mathematics from DePauw University and a master's of business administration in accounting from the University of Michigan. Prior to joining KPMG, Reck was a systems analyst/programmer in management information systems for two large NYSE companies. He is a certified public accountant in the states of Michigan and Illinois and a member of the American Institute of Certified Public Accountants, the Illinois CPA Society, the Technology Executives' Club, and the Chicago Software Association. Reck has been listed in "Who's Who In The Computer Industry," as one of Crain's Chicago Business "Chicago's 100 Most Influential Technology Players," in Crain's "Who's Who of Chicago Business," in Crain's "The Internet 100," and listed among the top 100 people of Chicago's high tech economy by I-Street. About Interactive Intelligence Inc. Interactive Intelligence Inc. (NASDAQ:ININ) is a global developer of business communications software for IP telephony, contact center automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,500 customers worldwide. Recent awards include Software Magazine's 2004 Top 500 Global Software and Services Companies, the 2004 Network World 200, and Frost & Sullivan's 2004 Product Innovation Award. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or ; on the Web: http://www.inin.com/ . This release contains certain forward-looking statements that involve a number of risks and uncertainties. Among the factors that could cause actual results to differ materially are the following: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to achieve profitability, to manage successfully its growth and increasingly complex third party relationships, to maintain successful relationships with its current and any new resellers, to maintain and improve its current products and to develop new products and to protect its proprietary rights adequately; and other factors described in the company's SEC filings, including the company's latest annual report on Form 10-K and its quarterly reports on Form 10-Q. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contacts: Stephen R. Head Chief Financial Officer Interactive Intelligence Inc. +1 317.715.8412 Christine Holley Director, Market Communications Interactive Intelligence Inc. +1 317.715.8220 http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO http://photoarchive.ap.org/ DATASOURCE: Interactive Intelligence Inc. CONTACT: Stephen R. Head, Chief Financial Officer, +1-317-715-8412, , or Christine Holley, Director, Market Communications, +1-317-715-8220, , both of Interactive Intelligence Inc. Web site: http://www.inin.com/

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