Hudson Honored as Leader in Client Satisfaction
February 24 2011 - 8:00AM
Hudson, a professional services firm delivering specialized
solutions and professionals with specific expertise, announced it
has been honored as a 2011 Best of Staffing Client winner. Best of
Staffing, presented by Inavero in partnership with CareerBuilder,
is awarded to fewer than 1% of North American staffing firms.
The Best of Staffing list identifies the industry's elite
players in delivering exceptional client satisfaction, allowing
both clients and talent to select staffing firms with confidence.
For the 2011 survey period, more than 26,000 clients of North
American staffing firms rated their satisfaction with their
staffing firm relationship. Best of Staffing recipients earned an
average Net Promoter Score(R) of more than double the national
staffing industry benchmark for client satisfaction.
"Nearly all staffing firms claim to have extraordinary client
service, but the 2011 Best of Staffing Client winners have proven
it," said Eric Gregg, Inavero's founder and CEO. "More and more
businesses of all sizes are turning to staffing firms to help them
build a flexible and talented workforce, with an estimated one
quarter of the 93,000 new job openings each month in North America
over the past year being filled by staffing firms. It is our hope
that businesses searching for a staffing partner use the Best of
Staffing List as a guide to firms that have truly outperformed the
industry for the service that they provide."
"Hudson is proud to be among the Best of Staffing honorees,"
said Stephan Carter, president and chief executive officer of
Hudson North America. "It is especially meaningful to receive this
recognition directly from client ratings, as our employees work
diligently to help clients meet their companies' objectives by
identifying the best and brightest people on a daily basis."
About Hudson North America
Hudson is a professional services firm specializing in
Technology, Legal, Finance, Talent Management and Recruitment
Process Outsourcing. We deliver professionals with specific
expertise and provide turnkey solutions to improve our clients'
effectiveness. Learn more at http://us.hudson.com or follow our
specialized practices on Twitter or on LinkedIn.
About Hudson
Hudson (Nasdaq:HHGP) is a leading provider of permanent
recruitment, contract professionals and talent management services
worldwide. From single placements to total outsourced solutions,
Hudson helps clients achieve greater organizational performance by
assessing, recruiting, developing and engaging the best and
brightest people for their businesses. The company employs
approximately 2,000 professionals serving clients and candidates in
more than 20 countries. More information is available at
www.hudson.com.
About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global
list of clients in more than 15 countries. Inavero's proprietary
technology platform gathers and reports staffing firm client and
talent satisfaction information through online surveys. Inavero's
team analyzes satisfaction feedback from more than 300,000 staffing
firm clients and talent each year, and serves at the American
Staffing Association's exclusive research partner. The firm's
surveys protect more than $4.3 billion in staffing firm annual
revenue. For more information contact Inavero at (800) 921-2640 or
email bestofstaffing@inavero.com. www.inavero.com |
www.bestofstaffing.com
Net Promoter, Net Promoter Score, and NPS are trademarks of
Satmetrix Systems, Inc., Bain & Company, Inc., and Fred
Reichheld.
CONTACT: Kara Wallace
Phone: (312) 795-4212
media.relations@hudson.com
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