Chesapeake Employers Insurance Expands Automated Claims Servicing with Ivans
June 25 2024 - 9:00AM
Ivans today announced that Chesapeake Employers Insurance has
expanded its relationship with Ivans to further automate the
exchange of insurance claims information to its growing network of
agency partners. After successfully partnering with Ivans for years
to provide agents with direct access to policy, eDocs and
Commission downloads via their agency management systems,
Chesapeake Employers now offers Claims Download to deliver
management and visibility into the claims process between agents
and their customers.
“Our agents are invaluable partners not only to us, but to the
shared customers that we serve,” Richard Balducci, director of
Marketing, Chesapeake Employers Insurance. “In expanding our
relationship with Ivans to automate Claims download, we further
improve our agent experience and enable significant time savings by
eliminating administrative tasks for both parties.”
Ivans is the insurance industry’s exchange connecting insurers,
MGAs and agencies. Ivans Download automates the generation and
exchange of Personal and Commercial Lines policy, Claims, eDocs and
Messages, and other policyholder-related transactions from insurers
to agencies and MGAs, driving connectivity between industry
stakeholders to ensure that current, accurate information is
continually available throughout the policy lifecycle. Ivans
Download drives greater efficiency and connectivity between
insurers and their agencies and MGAs and ensures that current,
accurate information is continually available throughout
underwriting and servicing.
“Agents and carriers alike can benefit when claims information
is automatically sent to the agency management system – less manual
tasks for carriers and important information when and where the
agent needs it,” said Kathy Hrach, SVP of Product Management,
Ivans. “By building out their digital servicing strategy,
Chesapeake Employers Insurance will benefit from additional
increased operational efficiency and stronger agency relationships
while supporting a better experience for their shared
customers.”
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The Ivans logos are trademarks of Applied Systems, Inc.,
registered in the U.S.About IvansIvans is where insurance
carriers, agents, and MGAs come together to grow their businesses.
Every day, our 38,000 agents and over 600 carrier and MGA partners
plug into technology that empowers them to better determine
appetite and eligibility, swiftly produce quotes, get accurate
claims and commission updates, automatically communicate policy
data, and connect to one another to drive new business. With easier
ways to get the day’s work done, insurance professionals can open
the door to more revenue without letting complexity in behind
it.
Lauren Malcolm
Ivans
678-438-5093
lmalcolm@appliedsystems.com