IRVINE, Calif., April 6, 2020 /PRNewswire/ -- Kia Motors America
(KMA), in conjunction with Kia Motors Corporation, has launched the
Kia Promise warranty coverage extension program which is effective
immediately and further enhances KMA's recently announced
Accelerate the Good program. Kia Promise is designed to ease
some of the concerns experienced by Kia owners who may not be able
to bring their vehicles to a Kia dealership for warranty repairs
due to COVID-19 but have Kia vehicle warranties that are
expiring.
"These are uncertain times and the Kia Promise warranty
extension program will help bring peace of mind to customers
affected by this pandemic by giving them one less thing to worry
about," said Michael Cole,
president, KMA. "The health and safety of our customers and
employees are our top priority and this warranty extension program
is yet another way Kia and local Kia dealerships are working to
support our customers' individual needs."
Qualifying Kia Customers:
- Kia customers who experienced potentially warrantable concerns
with their vehicle during the period of March 2020 through May
2020 and were not able to obtain service from a Kia dealer
due to circumstances related to COVID-19; and
- Repairs must be completed by June 30,
2020.
Customers should check with their local Kia dealer regarding
their current hours and available special programs, such as vehicle
pickup and delivery service, loaner vehicles, and electronic or
digital repair authorizations, as well as sanitizing efforts taken
to protect the safety of employees and customers.
Customers should contact Kia Consumer Assistance at
800-33-4KIA(4542) or online at www.kia.com for assistance with any
COVID-191 related issues.
About Kia Motors America
Headquartered in Irvine,
California, Kia Motors America has been the highest ranked
mass market brand in initial quality for five consecutive years
according to J.D. Power2 and is recognized as one of the
100 Best Global Brands by Interbrand. Kia serves as the "Official
Automotive Partner" of the NBA and offers a complete range of
vehicles sold through a network of nearly 800 dealers in the U.S.,
including cars and SUVs proudly assembled in West Point, Georgia.*
For media information, including photography,
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*The Telluride, Sorento and Optima (excluding Hybrid and
Plug-In Hybrid) are assembled in the
United States from U.S. and globally sourced parts.
1 Dealers are encouraged to direct customers to
contact Consumer Affairs at 800-333-4KIA(4542) or
https://ksupport.kiausa.com/ConsumerAffairs to document their
individual situation(s).
2 Kia received the lowest rate of reported problems
among mass market brands in the J.D. Power 2015-19 U.S. Initial
Quality Studies of new vehicle owners' experiences with their own
vehicle after 90 days of ownership. Visit jdpower.com/awards for
more details.
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SOURCE Kia Motors America