SDL PLC
03 April 2006


Media Contacts:

Catherine Brew, Interwoven US

408-530-7043

cbrew@interwoven.com


Karl Kadie, SDL US

408-743-3612

kkadie@sdl.com

Fiona Ribeiro, SDL Europe

+44 1628 410120

fribeiro@sdl.com



   Interwoven and SDL Deliver Global Customer Experience Management Solution



Joint Solution Enables Enterprises to Increase Customer Satisfaction and Loyalty
                               on a Global Scale



Hollywood, FL. - Interwoven GearUp '06 Conference - April 3, 2006 - Interwoven,
Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions
for business, and SDL International (London Stock Exchange: SDL), a leader in
the emerging market for global information management (GIM) solutions, today
announced that they have entered into a partnership to deliver a joint solution
for global customer experience management. Powered by a best-in-class
combination of software, process management, and best practices, the solution
enables multinational companies to increase their customers' loyalty and
satisfaction in markets around the world. The solution is being highlighted this
week at Interwoven's GearUp '06 conference in Hollywood, Florida, including
demonstrations during the event's keynote address, at the SDL booth (#104), and
in a joint Interwoven-SDL presentation on delivering the global customer
experience.



In related news, Interwoven today announced that it is delivering the industry's
most robust solution for end-to-end Customer Experience Management with the
support of an extensive partner ecosystem including industry leaders such as SDL
(see, "Interwoven Extends Customer Experience Solution with Global Ecosystem of
Leading Technology and Systems Integrator Partners").



As companies across all markets and industries strive to deliver a better
customer experience, it has become essential to ensure that local business and
language requirements are met, as well as ensure brand consistency across global
markets. According to leading analyst firm IDC, the "interest in Global
Information Management solutions will accelerate as companies recognize the
opportunities to increase the international strength of their brand, gain
untouched mindshare with new foreign consumers, maintain a strong internal
corporate image, and shorten time-to-market for new products and services. All
of which will lead to increased brand awareness, improved customer satisfaction,
and accelerating global revenues."(1) Global information management solutions
empower organizations to accelerate the delivery of high-quality multilingual
content to global markets.



Together, Interwoven and SDL empower enterprises to provide an optimal customer
experience worldwide by unifying companies' global information lifecycles, from
authoring to content management to localization to publishing. Enterprises can
deliver global content efficiently and responsively through the integration of
Interwoven content management, content intelligence, digital asset management,
and multi-channel publishing capabilities with SDL translation management,
authoring assistance, and language services. Additionally, approved messaging
and content is made available across multiple languages and channels, enabling
simultaneous product and campaign launches on a global scale.



As a result, companies can achieve key strategic customer experience objectives
including:



* Increased Customer Loyalty-through improved quality of customer
experience, interaction and collaboration, and the adaptation of content to meet
local needs;

* New Revenue Channels-by extending the company's reach into additional
international markets and supporting rapid publication through multiple
channels;

* Consistent Global Branding-by supporting the accurate delivery of
brand content in local languages, reusing approved language content, and
maintaining a global term base;

* Reduced Communication Costs-by optimizing the reuse of content,
automating content processes, shortening content time-to-market, and more
efficiently facilitating simultaneous product and campaign launches worldwide.



Joint Customer Sun Microsystems Dramatically Improves Customer Experience of
Java.com, Substantially Reducing Time-to-Market for Localized Content



Joint Interwoven-SDL customer Sun Microsystems was previously challenged in
ensuring that multiple websites worldwide were updated with the most current,
accurate, and relevant content for important product launches. This information
also had to be translated into multiple different languages to reach various
local markets and delivered rapidly.



"SDL and Interwoven significantly improved the customer experience of
SunCatalog, java.com, and training@sun.com," said Will Snow, director of
Internet Services Engineering at Sun Microsystems.  "This joint solution
improved the accuracy of our Web-based resources, while preserving our key
messages and reducing the time needed to go live with local content.  It has
proved to be very effective and scalable, with the automated processes enabling
us to easily manage global updates involving over 50,000 files of new
information."



"Interwoven's leadership in Customer Experience Management, combined with our
leadership in global information management solutions, elevates the global
customer experience to a whole new level," said Terry Lawlor, vice president of
worldwide marketing at SDL. "Together, we provide a highly flexible platform for
global organizations to personalize and customize online and offline
communications to the specific needs of local customers."



"We have drawn on SDL's extensive experience with global markets to provide the
industry's best solution for global customer experience management," said Bill
Seawick, chief marketing officer at Interwoven. "In addition to their long
history of leadership in delivering local language content, SDL is the world's
largest provider of technology for global information management, and we look
forward to a fruitful partnership helping global companies achieve their
customer experience goals."



Availability

The Interwoven-SDL solution for global customer experience management is
available now. For more information, please go to www.sdl.com.   To read about
more news announced at this week's GearUp '06 conference, please go to
www.interwoven.com.



About SDL International

SDL International (London Stock Exchange: SDL) is a leader in the emerging
market for global information management (GIM) solutions that empower
organizations to accelerate the delivery of high-quality multilingual content to
global markets. Its enterprise software and services integrate with existing
business systems to manage global information from authoring to publication and
throughout the distributed localization supply chain. Global industry leaders
such as Audi, Bayer, Best Western, Bosch, Canon, Deutsche Bank, Kodak,
Microsoft, Morgan Stanley, Reuters and SAP rely on SDL to provide enterprise
software or full outsourcing for their GIM processes. SDL has implemented more
than 100 enterprise GIM solutions, has over 100,000 software licenses deployed
across the GIM ecosystem and its global services infrastructure spans more than
50 offices in 30 countries. For more information visit www.sdl.com.



About Interwoven

Interwoven, Inc., provider of Enterprise Content Management solutions for
business, enables organizations to unify people, content and processes to
minimize business risk, accelerate time-to-value and sustain lower total cost of
ownership. Interwoven delivers deep industry-specific solutions which reduce
business process cycle time from initial collaboration through design,
production, sales, marketing, legal review, IT, and service. Interwoven leads
the industry with a service-oriented architecture today and easy-to-use,
best-in-class components and solutions. Today, over 3,400 enterprises, law
firms, and professional services organizations worldwide are Interwoven
customers including BT, Ford, Freshfields Bruckhaus Deringer, General Motors,
Jones Day, Motorola and Yamaha. Interwoven is headquartered in Sunnyvale,
Calif., with offices around the world. For more information visit
www.interwoven.com.



                                      ###





1  IDC, "Executive Brief: "Getting from Yes to Ja," August 2005


                      This information is provided by RNS
            The company news service from the London Stock Exchange
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