MAIDENHEAD, England,
March 1, 2018 /PRNewswire/ --
Companies can now benefit
from engaging with customers in additional languages
SDL (LSE: SDL), a leader in global content creation, translation
and delivery, today announced it has extended SDL Translation
Management to integrate with Salesforce Commerce Cloud, the fastest
path to unified commerce. With Commerce Cloud, brands can provide
personalized experiences for shoppers that span web, mobile, social
and in-store. Now, as part of the world's #1 CRM platform -
Salesforce - brands can deliver completely unified experiences for
customers that extend beyond commerce to include marketing,
customer service and more, with the option to span across different
languages.
SDL Translation Management's integration with Commerce Cloud
brings over 25 years of SDL's expertise in assisting customers in
streamlining their content supply chain. This integration enables
customers to connect to global audiences by providing an easy
process to translate commerce content, including products and
categories, into their audience's language. Brand owners no longer
need to manage a separate system to translate content for their
global markets. Within Commerce Cloud, users can manage the whole
translation process within the same tool.
Available on the Salesforce Commerce Cloud Marketplace, this
integration with Salesforce and SDL Translation Management includes
key benefits:
- Simplified Translation Process: Submit and manage
all translation projects directly from within Commerce Cloud. Any
type of content asset can be selected and submitted for
translation. An easy to use interface is available to review
translation scope, costs and authorize.
- Fast Translation Project Creation for Brand
Owners: A rich project creation screen with dynamic
searching gives users the ability to select multiple components and
multiple languages for each project.
- Timely Global Launches: Embedded project scoping,
cost information and project authorization - as well as project
tracking - helps businesses keep tight control of a project's
status, and meet tight deadlines.
- Increased Translation Quality and Efficiency: SDL
Translation Management (through the use of translation memory and
terminology management) increases translation quality and provides
translation consistency for brand terminology, while reducing time
spent on translations.
Comments on the News
- "Brands today need the ability to rapidly engage with customers
in any market, geography and language," said Jim Saunders, Chief Product Officer, SDL. "Our
integration with Salesforce Commerce Cloud reinforces our continued
vision and focus to provide eCommerce businesses with an easy way
to leverage language to deliver local experiences on a global
scale."
- "Creating personalized, culturally relevant omni-channel
experiences is now more important than ever for brands," said
Kori O'Brien, SVP, ISV Sales,
Salesforce. "By leveraging the power of Commerce Cloud and the new
integration from SDL, customers will be able to engage with more
consumers in their own language."
About Salesforce Commerce Cloud
The Salesforce Commerce Cloud empowers retailers to unify
customer experiences across all points of commerce, including web,
social, mobile and store. From shopping to fulfillment to customer
service, the Commerce Cloud delivers 1-to-1 shopping experiences
that consistently delight customers, driving increased engagement,
loyalty and conversion. With embedded predictive intelligence and a
robust partner ecosystem, the Commerce Cloud helps retailers
deliver superior customer experiences for retailers, from planning
to launch and beyond.
Additional Resources
- Visit SDL for more information on SDL Translation Management
for Salesforce Commerce Cloud
- Like Salesforce Commerce Cloud on Facebook:
https://www.facebook.com/CommerceCloud
- Follow Salesforce Commerce Cloud on Twitter:
https://twitter.com/commercecloud
- Follow SDL on LinkedIn, Twitter and Facebook.
About SDL
SDL (LSE: SDL) is the global innovator in language translation
technology, services and content management. For over 25 years
we've helped companies deliver transformative business results by
enabling powerful, nuanced digital experiences with customers
around the world. Are you in the know? Find out why 78 out of the
top 100 global brands work with us at www.SDL.com and follow us on,
LinkedIn, Twitter and Facebook.
Salesforce, Commerce Cloud and others are trademarks of
salesforce.com, inc.