TIDMRAT

RNS Number : 1018R

Rathbone Brothers PLC

04 March 2021

Preliminary results for the twelve months ended 31 December 2020

A resilient 2020 performance

Paul Stockton, chief executive, said:

"Rathbones delivered a resilient performance in an immensely challenging year. We continued to deliver a high-quality service to clients, whilst prioritising the safety and wellbeing of our employees, advancing our strategy and keeping a close eye on operating costs.

Funds under management and administration (FUMA) grew by 8.5% to reach GBP54.7 billion at 31 December 2020, reflecting both strong investment performance and growth. Underlying profit before tax increased by 4.3% to GBP92.5 million, delivering an underlying operating margin of 25.3% that was consistent with the prior year despite lower investment markets.

As a consequence, the board is announcing a final 2020 dividend of 47 pence per share, which brings the total dividend to 72 pence per share, an increase of 2.9% over 2019. 2020 marks the 11(th) consecutive year in which we have increased our total annual dividend.

Whilst we expect 2021 to remain volatile, our balance sheet is robust with a strong capital position. Our near-term focus is to execute our growth strategy, to build our market share, to balance ongoing investment in the business, and to continue to apply strict cost discipline. Rathbones will emerge stronger after the challenges of the pandemic begin to subside."

Financial highlights

- Total FUMA reached GBP54.7 billion at 31 December 2020, up 8.5% from GBP50.4 billion at 31 December 2019

- GBP44.9 billion in the Investment Management business, up 4.4% (2019: GBP43.0 billion)

- GBP9.8 billion in the funds business, up 32.4% (2019: GBP7.4 billion)

- Total net inflows across the group were GBP2.1 billion (2019: GBP0.6 billion), representing a growth rate of 4.2% (2019: 1.3%)

- Gross organic inflows in Investment Management were consistent at GBP3.3 billion in 2020 compared to GBP3.3 billion in the prior year

- Acquired inflows of GBP0.6 billion in Investment Management largely reflect the transfer of assets from Barclays Wealth (GBP0.4 billion)

- Investment Management outflows for the year totalled GBP3.3 billion (2019: GBP3.9 billion)

- Net inflows in our funds business were GBP1.5 billion (2019: GBP0.9 billion)

- Profit before tax for the twelve months to 31 December 2020 was GBP43.8 million (2019: GBP39.7 million). Basic earnings per share totalled 49.6p (2019: 50.3p)

- Operating income totalled GBP366.1 million, 5.2% ahead of the prior year (2019: GBP348.1 million)

- Operating income in Investment Management totalled GBP320.6 million, an increase of 3.1% on the prior period (2019: GBP310.9 million)

- Operating income in our funds business totalled GBP45.4 million, an increase of 22.0% on the GBP37.2 million reported in 2019

- Underlying(1) profit before tax totalled GBP92.5 million, an increase of 4.3% (2019: GBP88.7 million); underlying operating margin of 25.3% (2019: 25.5%)

- Underlying1 earnings per share totalled 133.3p (2019: 132.8p)

1. A reconciliation between the underlying measure and its closest IFRS equivalent is provided in Table 2 of the financial performance section.

Declaration of final dividend

The board recommends a final dividend of 47p for 2020 (2019: 45p), making a total of 72p for the year (2019: 70p), an increase of 2.9% on 2019. This reflects confidence in the outlook for the business and its strong capital position. The dividend will be paid on

11 May 2021, subject to shareholder approval at our 2021 Annual General Meeting, to shareholders on the register on 23 April 2021.

2020 results presentation

A presentation detailing Rathbones 2020 results is available on the investor relations website (www.rathbones.com/investor-relations).

A virtual presentation to analysts and investors will take place this morning at 11am. Participants that wish to join the presentation can do so by either joining the video webcast (www.investis-live.com/rathbone-brothers/602548d79a13881000d4e0f9/gwrw) or by dialling in using the conference call details below:

United Kingdom: 0800 640 6441

United Kingdom (Local) : 020 3936 2999

All other locations : +44 203 936 2999

Participant access code: 889712

A Q&A session will follow the presentation. Participants will be able to ask their questions either via the webcast by typing them in or via the conference call line.

A recording of the presentation will be available later today on our website at: www.rathbones.com/investor-relations/results-and-presentations.

Issued on 4 March 2021

For further information contact:

Rathbone Brothers Plc

Tel: 020 7399 0000

email: dominic.lagan@rathbones.com

Paul Stockton, Chief Executive

Jennifer Mathias, Group Finance Director

Dominic Lagan, Head of Investor Relations

Camarco

Tel: 020 3757 4984

email: ed.gascoigne-pees@camarco.co.uk

Ed Gascoigne-Pees

Julia Tilley

Rathbone Brothers Plc

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager.

Rathbones has over 1,500 staff in 15 UK locations and Jersey; its headquarters is 8 Finsbury Circus, London.

rathbones.com

Chairman's statement

A review of 2020

2020 was an extraordinary year. Initial optimism in financial markets was curtailed by the rapid advance of the COVID-19 pandemic and resulting lockdowns, which had a devastating impact on societies and economies worldwide. Financial markets crashed initially but then rallied following massive interventions by central banks and governments resulting in US markets hitting new highs with technology stocks driving the advance.

The response from Rathbones was speedy and effective. We established a crisis committee in early March which oversaw a seamless transition to remote working for the vast majority of our people and we provided ongoing support to them through high levels of engagement and a number of wellbeing initiatives. We also increased communication with our clients to ensure an enhanced service, including both support and advice. We were able to take advantage of our first-class strategic asset allocation and research capabilities to provide our investment managers with the best strategies and ideas for a hugely volatile market. As a result, our investment performance was strong across the group, which serves to reinforce the benefits of active investment management in turbulent times.

Our strong investment performance helped ensure that, notwithstanding the significant market volatility during the year, our funds under management and administration grew by 8.5% to GBP54.7 billion.

Profit before tax totalled GBP43.8 million (2019: GBP39.7 million) reflecting anticipated costs associated with the acquisition of Speirs & Jeffrey. Basic earnings per share decreased to 49.6p from 50.3p in 2019.

Underlying profit before tax totalled GBP92.5 million (2019: GBP88.7m), resulting in an underlying operating margin of 25.3% (2019: 25.5%). Underlying earnings per share in the period totalled 133.3p (2019: 132.8p).

In line with our generally progressive dividend policy and reflecting confidence in the outlook for the business and its strong capital position, the board is pleased to recommend a final dividend of 47p per share. This brings the total dividend for the year to 72p per share, 2.9% ahead of 2019.

Our purpose and culture

As I mentioned in my statement last year, we completed a firm-wide exercise in 2019 to encapsulate the purpose of Rathbones. We concluded that our purpose is to think, act and invest responsibly. This has been embraced by our employees.

Rathbones has a distinctive client-centric, collaborative and entrepreneurial culture which represents a key strength. A strong culture is fundamental to our success over the long term and our board reporting includes increasingly sophisticated management information on this.

Environmental, social and governance (ESG)

ESG continued to grow in importance as the global effects of the pandemic and climate change have become obvious, with a consequent impact on social inequalities. The pandemic has also accelerated interest among our clients in responsible investing. We have long been at the forefront in this area through Rathbone Greenbank Investments, which has been creating bespoke ethical, sustainable and impact portfolios for clients for over 20 years. We are now making good progress towards fully integrating ESG into our investment process across the group and are developing market-leading propositions through the specialist funds offered by Rathbones Unit Trust Management. Our ambition is to be recognised as the UK's most responsible wealth manager.

We believe it is in our clients' best interests to ensure that the companies in which we invest on their behalf adopt best practice in promoting a constructive ESG agenda. Our highly regarded stewardship team proactively engages with companies to discuss ESG issues.

Finally, the board is strongly committed to corporate governance and firmly believes that a robust governance framework is vital to the long-term success of the firm and the achievement of its strategy. We recognise that strong corporate governance is not just about complying with the UK Corporate Governance code - it is also about our firm's culture, our behaviours and how we service our clients.

Strategy

As we invest to grow the business organically by deepening our investment expertise, improving our client service and proposition, driving productivity and efficiency, and inspiring our people, we are doing so responsibly by ensuring that all strategic decisions are taken in the best interests of all our stakeholders.

The pandemic has not altered our strategy, rather it has helped to accelerate our plans in many areas. During the year we made good progress on digital infrastructure initiatives and the automation of client administration processes. In addition, we strengthened our specialist capabilities by growing our charities team and completing the acquisition of the Barclays Wealth Court of Protection business. Progressing our digital transformation agenda will be a key strategic focus in 2021.

Engaging with our people and shareholders

Rathbones is fundamentally a people business. Our key priority during 2020 was to support the mental health and wellbeing of our people to ensure that they remained engaged. Our annual employee engagement survey had an overall engagement score of 91%, compared to 86% in 2019.

Last year, as our response to the workforce engagement initiative, Sarah Gentleman and Colin Clark were nominated to be responsible for gathering feedback from employees and they have continued their efforts this year with enthusiasm, meeting with a broad spectrum of employees and reporting back to the board on all aspects of their discussions.

Rathbones is an equal opportunities employer and it is our policy to ensure that all job applicants and employees are treated fairly and on merit. We continue to focus on addressing our gender and ethnicity balance, improving our insight and awareness in relation to diversity and inclusion, and reflecting this in our working practices.

Maintaining a transparent and constructive dialogue with our shareholders is a very important mechanism for providing useful feedback to the board. This year I have enjoyed discussions with shareholders on our strategy, dividend policy and governance initiatives. The chair of our remuneration committee also undertook an extensive shareholder engagement programme to discuss the proposals for our new executive remuneration scheme which will be brought to shareholders for approval at our 2021 Annual General Meeting (AGM).

The board and succession

As I mentioned in my statement last year, I have served as a non-executive director for over 10 years and as chairman since May 2011. My tenure therefore exceeds the requirements outlined in the UK Corporate Governance Code. The board initiated a process during 2020 for the appointment of my successor. The search was successful, and Clive Bannister will succeed me as chairman at the conclusion of the 2021 AGM on 6 May, subject to shareholder and regulatory approval. Clive has had an extensive career in financial services and will bring a wealth of strategic, commercial and financial experience to the board.

Jim Pettigrew has also indicated that he will step down at the 2021 AGM. Jim has made a huge contribution to the board, both as non-executive director and senior independent director, and I am particularly grateful for his wise advice. As part of the board's succession plans, I am pleased that Colin Clark has been appointed to succeed Jim as senior independent director.

In addition, as part of our review of board effectiveness and succession planning, we constantly monitor the breadth and depth of knowledge, industry experience and diversity within the board and assess what new skills are necessary to continue constructive challenge and guidance to the executive team. As a result, we have initiated a process to appoint an additional non-executive director in 2021.

Looking back

Rathbones has enjoyed a remarkably successful year, delivering a resilient financial performance and making good strategic progress in what has been a highly uncertain environment.

On behalf of the board I would like to thank the management team and staff for their dedication and support during the year. I would also like to thank our clients and shareholders for their ongoing commitment to Rathbones.

It has been a pleasure and privilege to work with such high-calibre colleagues at Rathbones over the last 10 years, and I am tremendously proud of what the business has achieved during that time.

Looking ahead

The outlook for 2021 is uncertain and we can expect continuing volatility. Although the ebbs and flows in the struggle to contain the pandemic are likely to be the dominant factor throughout the year, the global geopolitical landscape remains as uncertain as ever and the real implications of Brexit have yet to emerge. That said, Rathbones is well-positioned with a strong balance sheet and the right strategy in place. There is strong momentum building in the business and I have the utmost confidence that we are well-placed to go from strength to strength.

Mark Nicholls

Chairman

3 March 2021

Chief executive's review

Introduction

External events are always part of what defines the success of any wealth management business, and 2020 saw more than its fair share. In responding to the combined impacts of market volatility, COVID-19 and Brexit, alongside some significant economic and political change, our focus throughout has been on delivering a high-quality client service, keeping our employees safe, and actively managing our operating margin. We have also taken many positive strides in delivering strategic change.

Continued growth in funds under management and administration (FUMA)

Market volatility was reflected in most indices in 2020. The FTSE 100 Index ended the year at 6461, down 14.3% from the start of the year, while the MSCI PIMFA Private Investor Balanced Index was flat year-on-year. Our continuing growth and strong investment performance more than offset lower market levels, resulting in total FUMA of GBP54.7 billion at the end of the year (2019: GBP50.4 billion). Total net inflows across the group were GBP2.1 billion (2019: GBP0.6 billion), representing a growth rate of 4.2% (2019: 1.3%).

Investment Management FUMA grew by 4.4% to GBP44.9 billion (2019: GBP43.0 billion). Gross organic inflows in Investment Management were GBP3.3 billion, consistent with the prior year, and a steady performance considering the prominence of face-to-face sales in our business model.

Outflows in Investment Management totalled GBP3.3 billion in 2020 (2019: GBP3.9 billion), reflecting better retention, but somewhat offset by continuing client demand for liquidity and the impact of planned repricing. Outflows from closed accounts as a percentage of opening FUMA reduced from 4.7% in 2019 to 3.0% in 2020. Approximately 18% of outflows during 2020 related to lower-margin or short-term cash mandate business compared to 15% in 2019.

Our funds business had a very successful year with funds under management (FUM) reaching GBP9.8 billion at 31 December 2020 (2019: GBP7.4 billion). Net inflows totalled GBP1,498 million (2019: GBP943 million), representing 20.1% of opening FUM (2019: 16.7%). Rathbones was ranked in ninth position for overall net retail unit trust sales in the UK in both 2020 and 2019 (source: Pridham Report), maintaining its top 10 position for seven consecutive quarters. Our funds business comprises core single-strategy funds and multi-asset funds that provide a comprehensive suite of wealth solutions for financial advisers and their clients. Our multi-asset funds also underpin our offering for clients with smaller values to invest. Single-strategy funds grew 28.6% to GBP8.1 billion in 2020 (2019: GBP6.3 billion) while our multi-asset funds grew by 54.5% to GBP1.7 billion (2019: GBP1.1 billion).

Rathbone funds received several accolades during the year. These included being named best investment fund provider at the Investment Life & Pensions Moneyfacts awards; our Ethical Bond Fund was awarded Best Sustainable & ESG Bond Fund in the Investment Week Sustainable and ESG Investment Awards; our Strategic Growth Fund received the City of London Wealth Management award for Best Fund 2020, and our Global Sustainability Fund won the Best ESG Investment Fund - Wealth Manager at the ESG Investing Awards 2021.

A resilient financial performance

Operating income across the group totalled GBP366.1 million in 2020, 5.2% ahead of the prior year (2019: GBP348.1 million). Fee income growth reflected market movements as well as planned post acquisition repricing of ex Speirs & Jeffrey clients. Strong commission income was driven by market volatility, particularly during the first half of the year. This was partly offset by a reduction in net interest income as a result of Bank of England base rate reductions made in March 2020. Fees from advisory and other services were GBP21.1 million in 2020, up 3.4% on the prior year (2019: GBP20.4 million) despite lower market levels.

Underlying profit before tax of GBP92.5 million at 31 December 2020 was 4.3% ahead of the GBP88.7 million reported a year ago despite Financial Services Compensation Scheme (FSCS) levies increasing to GBP6.3 million (2019: GBP4.5 million). The full year cost for 2021 is currently expected to be in line with 2020. We continue to lobby alongside industry groups to find a more equitable way of managing this cost, which now represents 6.8% of underlying profit before tax (2019: 5.1%). Cost synergies relating to Speirs & Jeffrey amounted to GBP5.0 million in 2020, ahead of our target of GBP4.5 million. Our underlying operating margin was consistent with the prior year at 25.3% (2019: 25.5%). Underlying profit after tax was GBP71.6 million (2019: GBP71.1 million), which results in an underlying earnings per share of 133.3p (2019: 132.8p).

Profit before tax of GBP43.8 million (2019: GBP39.7 million) reflects a number of expected items, primarily in relation to the acquisition of Speirs & Jeffrey (S&J). S&J acquisition costs totalled GBP34.3 million (2019: GBP30.8 million) comprising of GBP32.3 million in relation to the first tranche of deferred consideration payments to the former shareholders of the business (treated as remuneration, given their continuing employment), and integration costs of GBP2.0 million. Basic earnings per share totalled 49.6p (2019: 50.3p).

Enhancing our investment proposition and services

One of the positives of remote working has been that it has provided more opportunity for digital client engagement. This has not only been through more screen-based contact with clients, but also by us taking advantage of the chance to distribute market commentaries and other marketing materials to a much wider client and adviser audience. Consistent historical investment in our research capability has translated into improved quality of output and enhanced coverage of overseas stocks. Investment performance was strong in the year with the Global Investment Performance Standards (GIPS) accredited performance as an average return of all risk levels combined, outperforming both the PIMFA and ARC indices over one, three and five years. Performance in our funds business across both single-strategy and multi-asset funds was also strong.

The quality of our core discretionary service continues to be recognised by our clients. In a recent Aon UK client experience survey, Rathbones was ranked number one for overall client satisfaction, including a number one ranking in 10 of the 14 survey KPIs, and achieved a net promoter score of 60% compared to a benchmark score of 38%. Rathbones was also named Private Client Asset Manager of the Year at the 2020 Citywealth Magic Circle Awards. Our scores as measured by Defaqto in the 2020 discretionary fund management (DFM) satisfaction study (based on feedback from adviser firms) showed strong improvements, but also recognised the need to improve our digital client lifecycle capability.

To that end, we launched our new web portal, known as 'MyRathbones' in December to a small number of clients. The portal provides clients with more holistic communication and online access options and will be rolled out fully towards the end of the first quarter of 2021, adding a version for advisers and a mobile app. 'MyRathbones' is the digital doorway into Rathbones, complementing the investment manager - client relationship and providing clients with a straightforward, flexible and safe experience for everyday tasks. We are adopting an agile approach for future enhancements with many planned for the remainder of 2021.

Rathbone Select Portfolio (RSP) was launched in the fourth quarter of 2020. RSP is a cost-effective execution-only investment management solution in circumstances where a bespoke discretionary service may not be appropriate. Clients can choose an appropriate risk-rated investment strategy, with each strategy delivered through a single Rathbone Multi-Asset Portfolio fund. RSP adds to our range of solutions for smaller value portfolios and will improve investment manager capacity as it is rolled out more widely in 2021.

During June 2020, we added two new funds to our Rathbone Multi-Asset Portfolio range, the Rathbone Multi-Asset Defensive Growth Portfolio and the Rathbone Multi-Asset Dynamic Growth Portfolio, providing advisers with cost-effective access to target return profiles across the risk spectrum.

Investing for growth and productivity

Our strategy includes a multi-pronged approach to delivering growth by adding investment manager capacity, investing in business development and specialist markets, driving sales to the adviser market and growing our financial planning capability.

In 2020 we welcomed 23 new investment professionals to Rathbones from a number of competitor firms (2019: 18), and all have settled in well. We are targeting a similar level of recruitment during 2021 to support growth, alongside an ongoing graduate recruitment and training programme. In 2020 we realigned remuneration for investment teams to have a much clearer line of sight to organic growth, recognising that other elements of awards encourage high service standards and client retention. We have also restructured how our Investment Management business is organised at a senior level with the creation of two dedicated managing director roles focussing firstly on growth and client service delivery, and secondly the development of our investment process and responsible business agenda.

Our intermediated distribution team, which oversees the provision of a new, integrated 'adviser as adviser' proposition to IFA firms, has been successful in building new relationships, onboarding a total of 58 new adviser firms during the year and bringing the total to 82 since launch in July 2019. At 31 December 2020 the amount of FUMA linked to an adviser was GBP9.9 billion (31 December 2019: GBP9.2 billion).

Another part of our growth strategy is serving specialised markets. We successfully completed the acquisition of a specialist team and GBP440 million of client assets in the Court of Protection sector from Barclays Wealth, increasing our assets to around GBP1.0 billion and making Rathbones the leading discretionary investment management firm in this area. Charity FUMA at 31 December 2020 reached GBP6.5 billion (2019: GBP6.1 billion) including the addition of several substantial mandates in the first half of 2020. Rathbones was named as Charity Investment Manager of the Year at the Citywealth Magic Circle Awards (Gold award) in November.

Our specialist ethical, sustainable and impact research team Rathbone Greenbank Investments (Greenbank) had GBP1.9 billion of funds under management at 31 December 2020 (2019: GBP1.6 billion) while our award-winning Ethical Bond Fund continues to deliver strong investment performance, growing by 40% to reach GBP2.1 billion at 31 December 2020 (2019: GBP1.5 billion). We have begun to leverage the expertise and experience of Greenbank more widely into our overall investment process, setting investment selection criteria, demonstrating active stewardship and building training and awareness.

Rathbone Funds plans to launch Rathbone Greenbank Multi-Asset Portfolios (RGMAPs) towards the end of the first quarter of 2021. The RGMAPS funds will be a range of four new risk-rated, risk-targeted, sustainable investment funds managed by Rathbones' acclaimed multi-asset team and supported by Greenbank. This proposition will underpin Rathbones' continued leadership in the fast-growing private client responsible investment market and presents an opportunity to add wider choice to our Rathbone Select Portfolio proposition.

Building our advice offering

Financial advice is an increasingly important part of our wealth proposition and we access the advice market in three ways: firstly, by providing discretionary fund management services to approximately 12,000 IFAs and their clients; secondly, an independent IFA network, Vision Independent Financial Planning (Vision) and; thirdly, via our in-house planning capability, Rathbone Financial Planning (RFP), that works alongside our investment teams. Through the combination of Vision and RFP we provide clients with access to 167 financial planners and paraplanners (2019: 165) working with investment teams across the country and advising on GBP3.6 billion of client funds (2019: GBP3.2 billion).

Speirs & Jeffrey

The acquisition of Speirs & Jeffrey has added considerable skills and capabilities to Rathbones as well as creating a leading market presence in Scotland. Clients have welcomed access to the full array of our services and deeper research capability. The majority of clients were transferred to our discretionary fee-only tariff on 1 October 2020 which substantially completed the alignment with the wider Rathbones group.

Deferred consideration to the vendors of Speirs & Jeffrey, as well as related incentivisation awards to other staff, is dependent on operational and financial targets being met by 31 December 2020 and 31 December 2021. The amount of qualifying funds under management for the year ended 31 December 2020 was GBP5.1 billion, exceeding the earn-out threshold of GBP4.5 billion. Under the terms of the sale and purchase agreement, this will result in the crystallisation of the first tranche of deferred consideration, payable in March 2021. This amount will be satisfied through the issuance of 881,737 new shares and using 421,722 existing owned shares.

Based on our current estimate, we expect that the P&L charge for the second tranche of deferred consideration and related incentivisation awards for the year ending 31 December 2021 will amount to GBP9 million. This will continue to depend on market conditions during 2021 as well as the further client conversion to qualifying funds under management.

At the time of the acquisition in 2018, we outlined the following financial targets for 2021: expected underlying EPS accretion from the acquisition of at least 8%, and an underlying return on investment of approximately 13%. Despite more challenging markets, as at 31 December 2020 we are on track to exceed both targets.

Inspiring our people

Our priority during the year was to ensure the safety and wellbeing of our people. During 2020 we have focused on employee engagement, offering multiple forums for our staff to interact together and share any concerns they have.

Worldwide events during 2020 highlighted the critical importance of addressing social imbalances. Our policy is to ensure that all employees and prospective employees are provided with equal opportunities. In 2020 we changed HR practices and offered some welcomed events and forums where diversity and inclusion issues could be explored.

Risk management

The COVID-19 pandemic increased our risk exposure in several areas, most notably our staff, our operations and the ability to service our clients. We have been agile in the management and mitigation of these risks.

We continued to focus on the management of potential cyber threats, cognisant of the increased frequency of cyber-attacks on our industry. We continue to invest in this area.

While a degree of uncertainty remains around a deal on financial services between the UK and the EU, there has not been a significant impact on our business model to date.

Outlook

Rathbones has had a successful year, despite the many challenges, which is testament to our brand strength, the quality of our client relationships, our people and the robustness and agility of our business model. Whilst we expect investment markets to remain volatile, our balance sheet is robust with a strong capital position. Our near-term focus is to continue executing our growth strategy to build our market share, through ongoing investment in the business with strict cost discipline, to emerge stronger after the challenges of the pandemic begin to subside.

Paul Stockton

Chief Executive

3 March 2021

Financial performance

Overview of financial performance

The group's financial performance for the year to 31 December 2020 remained strong during a turbulent year for financial markets.

Underlying profit before tax was GBP92.5 million (2019: GBP88.7 million) reflecting growth in total revenue, despite market conditions, and the continuation of investment in the strategic plans announced in October 2019. The underlying operating margin, which is calculated as the ratio of underlying profit before tax to underlying operating income, was 25.3% (2019: 25.5%).

Statutory profit before tax of GBP43.8 million in 2020 increased 10% from GBP39.7 million in 2019. This included planned costs of GBP32.3 million relating to the acquisition of Speirs & Jeffrey; which was higher than previous guidance following a very successful exercise to bring clients on our standard discretionary terms of business.

The board primarily considers underlying measures of income, expenditure and earnings when assessing the performance of the group. These are considered to be a better reflection of true business performance than reviewing results on a statutory basis only. These measures are also widely used by research analysts covering the group. A full reconciliation between underlying results and the closest IFRS equivalent is provided in Table 2.

Table 1. Group's overall performance

 
                                                          2020      2019 
                                                          GBPm      GBPm 
                                                       (unless   (unless 
                                                       stated)   stated) 
----------------------------------------------------  --------  -------- 
Operating income (and underlying operating income1)      366.1     348.1 
Underlying operating expenses1                         (273.6)   (259.4) 
Underlying profit before tax1                             92.5      88.7 
Underlying operating margin1                             25.3%     25.5% 
Profit before tax                                         43.8      39.7 
Effective tax rate                                       39.0%     32.2% 
Taxation                                                (17.1)    (12.8) 
Profit after tax                                          26.7      26.9 
Underlying earnings per share1                          133.3p    132.8p 
Earnings per share                                       49.6p     50.3p 
Dividend per share2                                      72.0p     70.0p 
Return on capital employed (ROCE)                         5.3%      5.7% 
Underlying return on capital employed1                   13.6%     14.2% 
----------------------------------------------------  --------  -------- 
 

1. A reconciliation between the underlying measure and its closest IFRS equivalent is shown in table 2

2. The total interim and final dividend proposed for the financial year

COVID-19 pandemic

The uncertainty caused by the emergence of the COVID-19 pandemic during the early part of the year had a profound impact on financial markets and broader business conditions. The rapid falls in the value of Western financial markets from mid-February through to late March reduced the value of funds under management and administration (FUMA) and investment management fees. Following a small recovery at the end of March, markets then remained at these lower valuations for much of the year until the announcement of successful vaccine trials in November, at which point they recovered further, with the FTSE 100 Index ending the year c. 14% down on the start of the year.

Early in the pandemic, central banks cut interest rates further to provide additional support to the economy. The Bank of England reduced its base rate to 0.1%, which put further downward pressure on banking margins.

Like many financial services businesses, the group successfully transitioned almost its entire workforce to remote working arrangements during March and early April. This was enabled by leveraging our existing technology but was supported through the year by the group-wide roll out of portable IT solutions for all staff. Surplus existing technology is being reconditioned and donated to charities supporting disadvantaged children where possible.

The rapid adoption of technology-based solutions for communication and remote working across much of the developed world drove a significant rotation in the value of companies, in favour of technology-based companies and online retailers at the expense of hospitality, travel and traditional consumer-led businesses. This followed the impacts of the mandated restrictions on mobility and consequent falls in consumer income. This significant change in the relative value of entire sectors of investments drove significant transactional activity as investor portfolios were rebalanced.

The group did not need to make use of any of the Government schemes available to support businesses and their employees through the pandemic. Plans for investment were slowed temporarily at the peak of the downturn whilst the business assessed the financial outlook. Consequently, hiring activity has been slower, but not halted, than originally planned during the year.

The impacts of the pandemic on the credit quality of the group's loan and treasury books was very limited, reflecting the low appetite for credit risk in our investment and lending decisions. Client loans remain well covered by assets held in client portfolios. Treasury exposures are spread across highly rated counterparties, with the largest exposure (GBP1.8 billion at 31 December 2020) being to the Bank of England.

Underlying operating income

No adjustments have been made to operating income as reported under IFRS to calculate underlying operating income for 2020 or 2019.

Operating income increased 5.2% in 2020 to GBP366.1 million. This reflects a change in the mix of income as a result of the impacts of COVID-19 and, in the fourth quarter, adoption of standard tariffs for our discretionary and advisory services for clients who joined from Speirs & Jeffrey.

Fee income of GBP274.2 million in 2020 increased 5.4% compared to GBP260.2 million in 2019. Fees represented 74.9% of underlying operating income in 2020, which was in line with 2019. The resilience of fee income during the year reflects the impact of positive investment performance on the value of FUMA and strong growth in the Funds business.

Net commission income increased 21.9% to GBP62.3 million in 2020 (2019: GBP51.1 million). Commission income was high throughout the year as investment managers monitored and responded to changes in the outlook for companies and sectors as the effect of the pandemic developed throughout 2020. The transition of clients to fee-only tariffs in the fourth quarter reduced this impact slightly.

Net interest income decreased 48.8% to GBP8.4 million, reflecting the cut to the Bank of England's base rate in March.

Underlying operating expenses

Operating expenses increased from GBP308.4 million to GBP322.3 million during the year. Operating expenses are adjusted to exclude expenditure falling into the three categories explained under Table 2.

Underlying operating expenses increased by 5.5% to GBP273.6 million. This includes cost savings of some GBP5 million on travel, subsistence, events and entertainment related expenses as a result of the pandemic restrictions, partially offset by GBP0.8 million of expenses enabling remote working.

Regulation continued to drive cost growth with additional Financial Services Compensation Scheme levies adding GBP1.8 million to costs in 2020. Spend on our systems and infrastructure increased by GBP3.7 million in the year as we advanced our strategic plans to invest in our digital capability.

Planned additions to headcount in 2019 and 2020 and market-led salary increases increased fixed staff costs by 6.0% to GBP117.5 million. Of this, GBP1.0 million related to strategic investment in front office hires. This increase also includes synergies of GBP3.3 million realised following the integration of Speirs & Jeffrey. In total, average headcount increased by 1.7% to 1,535 in 2020. Fixed staff costs also include an additional accrual of GBP1.2 million for unused staff holiday entitlement as a result of the pandemic restrictions.

Total variable staff costs increased by 16.4% to GBP77.7 million. Growth in performance-based awards of GBP6.8 million reflects the high level of sales and profit in the Funds business, as well as the strong performance of our investment management client portfolios. The GBP4.1 million increase in the cost of other variable staff costs is driven by a number of specific charges in 2020 for share-based employment and other awards.

Alternative performance measures

Table 2. Reconciliation of underlying performance measures to closest equivalent IFRS measures

 
                                                               2020      2019 
                                                               GBPm      GBPm 
                                                            (unless   (unless 
                                                            stated)   stated) 
---------------------------------------------------------  --------  -------- 
Operating income (and underlying operating income)            366.1     348.1 
Operating expenses                                          (322.3)   (308.4) 
Charges in relation to client relationships and goodwill       14.3      15.9 
---------------------------------------------------------  --------  -------- 
Acquisition-related costs                                      34.4      33.1 
---------------------------------------------------------  --------  -------- 
Underlying operating expenses                               (273.6)   (259.4) 
---------------------------------------------------------  --------  -------- 
Profit before tax                                              43.8      39.7 
---------------------------------------------------------  --------  -------- 
Underlying profit before tax(1)                                92.5      88.7 
---------------------------------------------------------  --------  -------- 
Operating margin                                              12.0%     11.4% 
---------------------------------------------------------  --------  -------- 
Underlying operating margin(2)                                25.3%     25.5% 
---------------------------------------------------------  --------  -------- 
Taxation                                                     (17.1)    (12.8) 
---------------------------------------------------------  --------  -------- 
Tax on non-underlying expenses                                (3.8)     (4.8) 
---------------------------------------------------------  --------  -------- 
Underlying taxation                                          (20.9)    (17.6) 
---------------------------------------------------------  --------  -------- 
Profit after tax                                               26.7      26.9 
---------------------------------------------------------  --------  -------- 
Underlying profit after tax(3)                                 71.6      71.1 
---------------------------------------------------------  --------  -------- 
Weighted average number of shares in issue                    53.7m     53.6m 
---------------------------------------------------------  --------  -------- 
Earnings per share                                             49.6     50.3p 
---------------------------------------------------------  --------  -------- 
Underlying earnings per share(4)                              133.3    132.8p 
---------------------------------------------------------  --------  -------- 
Underlying quarterly average total equity                     520.5     498.9 
---------------------------------------------------------  --------  -------- 
ROCE                                                           5.3%      5.7% 
---------------------------------------------------------  --------  -------- 
Underlying ROCE(5)                                            13.6%     14.2% 
---------------------------------------------------------  --------  -------- 
 

1. Underlying operating income less underlying operating expenses

2. Underlying profit before tax as a percentage of underlying operating income

3. Underlying profit before tax less underlying taxation

4. Underlying profit after tax divided by the weighted average number of shares in issue

5. Underlying profit after tax as a percentage of underlying quarterly average total equity

Charges in relation to client relationships and goodwill (note 8)

Client relationship intangible assets are recognised when we acquire a business or hire a team of investment managers. The charges associated with these assets represent the proportion of the cost of securing client contracts that is charged to profit or loss as amortisation each year over the estimated duration of the client relationships. The quantum of the accounting charge will vary depending on the terms of each individual acquisition or team hire and represents a significant non-cash profit and loss item. They have, therefore, been excluded from underlying profit, which represents largely cash-based earnings and more directly relates to the financial reporting period. Research analysts commonly exclude these costs when comparing the performance of firms in the wealth management industry.

Acquisition-related costs (note 5)

Acquisition-related costs are significant costs which arise from strategic investments to grow the business rather than its operating performance and are therefore excluded from underlying results.

They primarily represent deferred acquisition consideration and the costs of integrating acquired businesses into the group.

Deferred acquisition costs are generally significant payments that are capital in nature reflecting the transfer of ownership of the business. However, in accordance with IFRS 3, any deferred consideration payments to former shareholders of the acquired business who are required to remain in employment with the group must be treated as remuneration. This distorts the view of operational performance given by the statutory measure of profit.

During 2020, GBP32.3 million of deferred consideration payments for Speirs & Jeffrey (2019: GBP26.0 million) were charged to the income statement and are considered separately for executive remuneration purposes. A further GBP2.0 million of integration costs were also incurred in 2020.

Acquisition costs of GBP0.2 million were incurred in relation to the acquisition of the Personal Injury and Court of Protection business of Barclays Wealth (2019: GBP0.2 million).

The final payment in respect of the acquisition of Vision Independent Financial Planning and Castle Investment Solutions, which were completed on 31 December 2015, were made to the vendors at the end of 2019. These amounts represent the cost of payments to vendors of the business who remained in employment with the group.

Taxation

The corporation tax charge for 2020 was GBP17.1 million (2019: GBP12.8 million) (see note 6). The effective tax rate of 39.0% (2019: 32.1%) reflects the disallowable costs of deferred consideration payments for the acquisition of Speirs & Jeffrey. The effective tax rate in 2021 is expected to begin to trend back towards the statutory rate of tax, as the level of the disallowable cost for deferred consideration in 2021 is expected to be much lower. Thereafter, the group expects it to return to 1-2 percentage points above the statutory rate.

The previously planned reduction of corporation tax to 17% from 19% was reversed by the Government during 2020. Deferred tax balances have therefore been calculated at a rate of 19% (2019: 17%) where timing differences are forecast to unwind in future years. The budget on 3 March 2021 signalled an increase in the rate of corporation tax to 25% in 2023. We will reflect this rate in the deferred tax calculations when the change receives Royal Assent.

Basic earnings per share

Basic earnings per share for the year ended 31 December 2020 were 49.6p compared to 50.3p in 2019. This reflects the full impact of non-underlying charges in relation to the acquisition of Speirs & Jeffrey. On an underlying basis, earnings per share were 133.3p in 2020, compared to 132.8p in 2019 (see note 12).

Dividends

We operate a generally progressive dividend policy.

In determining the level of any proposed dividend, the board has regard to current and forecast financial performance. Any proposal to pay a dividend is subject to compliance with:

- the Companies Act, requires that the company must have sufficient distributable reserves to pay the dividend; and

- regulatory capital requirements, which require the group to maintain at least a minimum level of own funds.

The company's distributable reserves are primarily dependent on:

- the level of profits earned by the company, including distributions received from trading subsidiaries (some of which are subject to minimum regulatory capital requirements themselves); and

- actuarial changes in the value of the pension schemes that are recognised in the company's other comprehensive income, net of deferred tax.

At 31 December 2020 the company's distributable reserves were GBP93.7 million (2019: GBP72.0 million).

In setting the proposed dividend for 2020, the board has considered the group's performance in 2020 and the strong balance sheet position, balanced with the need to continue our investment programme and the ongoing uncertainty in the economic outlook. As a result, the board is proposing a final dividend for 2020 of 47p; resulting in a full year dividend of 72p (an increase of 2p on 2019).

The proposed full year dividend is covered 0.7 times by basic earnings and 1.9 times by underlying earnings.

Capital expenditure

Overall, capital expenditure of GBP11.7 million in 2020 was consistent with levels spent in 2019. Spend on regulatory driven projects and property improvements reduced by a total of GBP1.3m, whilst the same amount was re-invested in technology solutions to enable remote working for our employees.

Underlying return on capital employed

The board monitors the underlying return on capital employed (ROCE) as a key performance measure, which forms part of the assessment of management's performance for remuneration purposes. For monitoring purposes, underlying ROCE is defined as underlying profit after tax expressed as a percentage of quarterly average total equity across the year.

Assessment of underlying return on capital is a key consideration for all investment decisions, particularly in relation to acquired growth.

In 2020, underlying ROCE was 13.6% (2019: 14.2%). Quarterly average total equity increased by GBP25.6 million in 2020 compared to 2019, reflecting growth in retained earnings.

Outlook

The group's profitability remains closely linked with the performance of global investment markets and UK interest rates.

We continue to work to deliver on our medium-term strategy. As we enter year two of our investment plan, momentum will increase in the investment in our people and digital solutions. These investments will enrich the client experience and support process efficiency; which, over the medium term, will drive the next phase of growth. Consequently, during the next two to three years, we will continue to maintain a mid 20s underlying operating margin.

Acquisition synergies will continue to yield a full year revenue impact in 2021 following the adoption of standard tariffs for clients from Speirs & Jeffery from the last quarter of 2020, along with further cost synergies of approximately GBP0.4m, adding to the GBP5m delivered in 2020.

Staff costs in 2021 will reflect salary inflation, including promotions, of approximately 1.5%, in addition to the full impact of hiring activity in 2020 and further joiners planned in 2021 in support of the strategic initiatives.

Announcements from the Financial Services Compensation Scheme in January 2021 signal the group's share of levies are not expected to reduce and could even increase again in 2021. We await further information.

We will continue to maintain our cost discipline, investing as market conditions allow to support our growth strategy and ensure that our infrastructure supports the business and manages operational risks appropriately.

Other financial impacts

Final deferred consideration payments to former shareholders of Speirs & Jeffrey will be calculated at the end of 2021. The amounts payable are conditional on performance against certain operational targets. We currently expect to recognise a non-underlying charge of approximately GBP9 million in 2021 in relation to these deferred payments.

Segmental review

The group is managed through two key operating segments, Investment Management and Unit Trusts.

Investment Management

The results of the Investment Management segment described below include the trading results of Rathbone Trust Company and Vision Independent Financial Planning.

Investment Management income is largely driven by revenue margins earned from funds under management and administration. Revenue margins are expressed as a basis point return, which depends on a mix of tiered fee rates, commissions charged for transactions undertaken on behalf of clients and the interest margin earned on cash in client portfolios and client loans.

Year-on-year changes in the key performance indicators for Investment Management are shown in table 3.

Table 3. Investment Management - key performance indicators

 
                                                                      2020       2019 
---------------------------------------------------------------  ---------  --------- 
Funds under management and administration at 31 December(1)      GBP44.9bn  GBP43.0bn 
Underlying rate of net organic growth in Investment Management 
 funds under management and administration(1)                         0.1%      -1.5% 
Underlying rate of total net growth in Investment Management 
 funds under management and administration(1)                         1.4%      -0.9% 
Average net operating basis point return(2)                       72.7 bps   68.2 bps 
Number of Investment Management clients ('000)                          61         60 
Number of investment managers                                          304        297 
---------------------------------------------------------------  ---------  --------- 
 

1. See table 4 (percentages calculated on unrounded figures)

2. See table 8

Funds under management and administration

Investment Management funds under management and administration increased by 4.4% to GBP44.9 billion at 31 December 2020, with growth and investment performance offsetting lower market levels at the end of the year.

Despite the impacts of the pandemic, Investment Management has continued to attract new clients both organically and through acquisitions. The level of client losses in 2020 reduced as the impact of investment manager departures in recent years subsided.

During 2020, the total number of investment managers increased to 304 at the end of the year, from 297 at the end of 2019. The total number of clients (or groups of closely related clients) at the end of the year was approximately 61,000 (2019: 60,000).

Table 4. Investment Management - funds under management and administration

 
                                          2020    2019 
                                         GBPbn   GBPbn 
--------------------------------------  ------  ------ 
As at 1 January                           43.0    38.5 
Inflows                                    3.9     3.5 
--------------------------------------  ------  ------ 
organic(1)                                 3.3     3.3 
acquired(2)                                0.6     0.2 
--------------------------------------  ------  ------ 
Outflows(1)                              (3.3)   (3.9) 
Market adjustment(3)                       1.3     4.9 
--------------------------------------  ------  ------ 
As at 31 December                         44.9    43.0 
--------------------------------------  ------  ------ 
Net organic new business                   0.0   (0.6) 
--------------------------------------  ------  ------ 
Underlying rate of net organic growth     0.1%   -1.5% 
--------------------------------------  ------  ------ 
Underlying rate of total net growth       1.4%   -0.9% 
--------------------------------------  ------  ------ 
 

1. Value at the date of transfer in/(out)

2. Value at date of acquisition

3. Represents the impact of market movements and investment performance

4. Organic inflows less outflows

5. Net organic new business as a percentage of opening funds under management and administration

6. Net organic new business and acquired inflows as a percentage of opening funds under management and administration

Gross organic inflows of GBP3.3 billion remained resilient at 7.7% of opening funds under management and administration. 54% of total gross organic inflows related to existing client relationships. This represents a good performance considering the prominence of face-to-face sales in our business model.

Acquired inflows of GBP0.6 billion in 2020 reflected the successful acquisition of the Personal Injury and Court of Protection assets from Barclays Wealth and funds introduced by teams who recently joined the group on an earn-out arrangement.

Outflows of funds under management and administration were 7.7% of the opening balance (2019: 10.1%). Of this, approximately 40% related to accounts that were closed with the remainder being drawings from capital to supplement income or for inter-generational transfers. The decrease on 2019 reflects a much-reduced impact of recent investment manager departures on closed accounts.

As a result, total Investment Management new business was GBP0.6 billion during 2020, representing an increase by 1.4% of opening funds under management and administration (2019: net total reduction of 0.9%).

2020 was another volatile year for equity and bond markets, with the impacts of the emerging pandemic, the US election and the announcement of a Brexit trade deal providing a range of conflicting stimuli to investment markets. Sentiment improved markedly in the fourth quarter, with the announcement of effective vaccines providing some hope for a faster return to stability. Reflecting these factors, the MSCI PIMFA Balanced Index finished the year largely unchanged from its opening level.

The average investment return across all Investment Management client portfolios, after all fees, was +3.4%, which outperformed the PIMFA index by 3.5%. The outperformance was largely driven by US and Worldwide Equities, as the release of positive economic data combined with elevated excess cash levels propelled global indices higher, which attracted significant momentum over time. This meant our conviction in highly cyclical growth names performed particularly strongly with Technology, Sustainability and Smaller Cap holdings leading the way. Overall company performance was also slightly ahead of the Private Client Indices published by ARC.

2020 was a strong year for our specialist teams. Charity funds under management and administration continued to grow strongly and reached GBP6.5 billion at 31 December 2020, up 6.6% from GBP6.1 billion at the start of the year. The Personal Injury and Court of Protection business ended 2020 with GBP1.0 billion of funds under management and administration. Rathbone Greenbank Investments grew funds under management and administration nearly 19% to GBP1.9 billion at 31 December 2020.

As at 31 December 2020, Vision Independent Financial Planning advised on client assets of GBP2.2 billion, up 1.5% from 2019.

Table 5. Investment Management - service level breakdown

 
                                            2020    2019 
                                           GBPbn   GBPbn 
----------------------------------------  ------  ------ 
Direct                                      33.7    31.0 
Financial adviser linked                     9.3     8.7 
----------------------------------------  ------  ------ 
Total discretionary                         43.0    39.7 
Non-discretionary investment management      1.4     2.6 
Execution only                               2.7     2.4 
----------------------------------------  ------  ------ 
Gross Investment Management FUMA            47.1    44.7 
Discretionary wrapped funds(1)             (2.2)   (1.7) 
----------------------------------------  ------  ------ 
Total Investment Management FUMA            44.9    43.0 
----------------------------------------  ------  ------ 
 

1. Holdings of the group's mutual funds in Investment Management client portfolios and mutual funds for which the management of the assets is undertaken by Investment Management teams; the corresponding funds under management and administration is reported within Funds

During 2020, clients who joined as part of the acquisition of Speirs & Jeffrey converted some GBP1.0 billion of funds under administration from non-discretionary to discretionary mandates.

Financial performance

Table 6. Investment Management - financial performance

 
                                                     2020     2019 
                                                     GBPm     GBPm 
------------------------------------------------  -------  ------- 
Net investment management fee income(1)             230.3    224.1 
Net commission income                                62.3     51.1 
Net interest income                                   8.4     16.4 
Fees from advisory services(2) and other income      19.6     19.3 
------------------------------------------------  -------  ------- 
Underlying operating income                         320.6    310.9 
Underlying operating expenses(3)                  (241.2)  (232.5) 
------------------------------------------------  -------  ------- 
Underlying profit before tax                         79.4     78.4 
------------------------------------------------  -------  ------- 
Underlying operating margin                         24.8%    25.2% 
------------------------------------------------  -------  ------- 
 

1. Net investment management fee income is stated after deducting fees and commission expenses paid to introducers

2. Fees from advisory services includes income from trust, tax and financial planning services (including Vision)

3. See table 9

4. Underlying profit before tax as a percentage of underlying operating income

The effect of the pandemic on investment markets and the wider economy resulted in a change in the mix of revenues in 2020.

Lower average funds under management and administration levels on our principal charging dates during 2020 (see table 7) weighed on net investment management fee income for the first three quarters. Strong investment performance and the repricing of mandates to a fee-only rate card for clients who joined from Speirs & Jeffrey in the fourth quarter offset this; and net investment management fee income increased by 2.8% to GBP230.3 million in 2020.

Table 7. Investment Management - average funds under management and administration

 
                                2020     2019 
                               GBPbn    GBPbn 
----------------------------  ------  ------- 
Valuation dates for billing 
 
  *    5 April                  35.9     41.4 
 
  *    30 June                  41.3     42.5 
 
  *    30 September             41.8     42.2 
 
  *    31 December              44.9     43.0 
----------------------------  ------  ------- 
Average                         41.0     42.3 
----------------------------  ------  ------- 
Average FTSE 100 level1        5,978    7,456 
----------------------------  ------  ------- 
 

1. Based on the corresponding valuation dates for billing

Net commission income increased 21.9% to GBP62.3 million in 2020, as the impact of the pandemic on economic prospects in various sectors led to a substantial rotation from value stocks to growth stocks. This drove increased transactional activity as investment managers rebalanced client portfolios to reflect the change in outlook.

The cut in the Bank of England base rate to 0.1% in March 2020 reduced the margin available on our treasury book and net interest income consequently decreased 48.7% to GBP8.4 million in 2020.

The investment management loan book increased to GBP158 million at the end of 2020 (2019: GBP132 million) and contributed GBP3.4 million to net interest income (2019: GBP4.0 million). Also included in net interest income is GBP1.3 million (2019: GBP1.3 million) of interest payable on the group's Tier 2 notes, which are callable annually in August, and a charge of GBP3.4 million in relation to the group's premises leases (2019: GBP3.6 million).

Table 8. Investment Management - revenue margin

 
                                                                  2020  2019 
                                                                   bps   bps 
----------------------------------------------------------------  ----  ---- 
Basis point return(1) from: 
 
  *    fee income                                                 56.2  52.9 
 
  *    commission                                                 15.2  12.1 
 
  *    interest                                                    1.3   3.2 
----------------------------------------------------------------  ----  ---- 
Basis point return on funds under management and administration   72.7  68.2 
----------------------------------------------------------------  ----  ---- 
 

1. Underlying operating income (see table 6), excluding interest on own reserves, interest payable on Tier 2 notes issued, interest payable on lease assets, fees from advisory services and other income, divided by the average funds under management and administration on the quarterly billing dates (see table 7). Speirs & Jeffrey funds under management and administration have been included pro rata for the period of ownership in 2018.

As a result of the factors described above, the average net operating basis point return on funds under management and administration has increased by 4.5 bps to 72.7 bps in 2020.

Fees from advisory services and other income increased marginally to GBP19.6 million, reflecting the impacts of the pandemic on growth in our complementary services.

Underlying operating expenses in Investment Management for 2020 were GBP241.2 million, an increase of 3.7% compared to 2019. This is highlighted in table 9.

Table 9. Investment Management - underlying operating expenses

 
                                   2020   2019 
                                   GBPm   GBPm 
--------------------------------  -----  ----- 
Staff costs(1) 
 
  *    fixed                       83.7   78.6 
 
  *    variable                    56.4   49.7 
--------------------------------  -----  ----- 
Total staff costs                 140.1  128.3 
Other operating expenses          101.1  104.2 
--------------------------------  -----  ----- 
Underlying operating expenses     241.2  232.5 
--------------------------------  -----  ----- 
Underlying cost/income ratio(2)   75.2%  74.8% 
--------------------------------  -----  ----- 
 

1. Represents the costs of investment managers and teams directly involved in client-facing activities

2. Underlying operating expenses as a percentage of underlying operating income (see table 5)

Fixed staff costs of GBP83.7 million increased by 6.5% year-on-year. Synergies of GBP3.3 million following the integration of Speirs & Jeffrey were offset by an 8% growth in headcount and market-driven salary inflation. Incremental accruals of GBP1.0 million were also recognised for unused holiday entitlement as a result of the pandemic.

Variable staff costs totalled GBP56.4 million in 2020, an increase of GBP6.7 million on 2019. This principally reflects a higher charge for growth-based awards following strong investment performance in 2020 as well as the cost of staff withdrawing from the Save As You Earn scheme and awards for new investment management teams.

Other operating expenses of GBP101.1 million include property, depreciation, settlement, IT, finance and other central support services costs.

Savings in the year of approximately GBP5 million arose from the impact of the pandemic on entertaining, travel, events and subsistence spend, as well as reduced use of the group's office space. The total cost for 2020 also includes the impact of GBP1.7 million of synergies from the Speirs & Jeffrey integration.

The savings were partially offset by additional levies for the Financial Services Compensation Scheme, which increased by GBP1.6 million in 2020.

Unit Trusts

Table 10. Unit Trusts - funds

 
                                               2020   2019 
                                               GBPm   GBPm 
--------------------------------------------  -----  ----- 
Rathbone Global Opportunities Fund            3,202  1,858 
Rathbone Ethical Bond Fund                    2,088  1,495 
Rathbone Multi-Asset Portfolios               1,714  1,134 
Rathbone Income Fund                            811  1,078 
Offshore funds                                  578    517 
Rathbone High Quality Bond Fund                 283    210 
Rathbone Active Income Fund for Charities       227    207 
Rathbone Strategic Bond Fund                    204    203 
Rathbone Core Investment Fund for Charities     129    121 
Rathbone UK Opportunities Fund                   49     47 
Rathbone Global Sustainability Fund              44     11 
Other funds                                     491    557 
--------------------------------------------  -----  ----- 
                                              9,820  7,438 
--------------------------------------------  -----  ----- 
 

Unit Trusts' financial performance is principally driven by the value and growth of funds under management. Year-on-year changes in the key performance indicators for Unit Trusts are shown in table 11.

Table 11. Unit Trusts - key performance indicators

 
                                                               2020      2019 
---------------------------------------------------------  --------  -------- 
Funds under management at 31 December(1)                   GBP9.8bn  GBP7.4bn 
Underlying rate of net growth in Unit Trusts funds under 
 management(1)                                                20.1%     16.7% 
Underlying profit before tax(2)                            GBP13.1m  GBP10.3m 
---------------------------------------------------------  --------  -------- 
 

1. See table 12

2. See table 14

Funds under management

Net retail sales in the asset management industry totalled approximately GBP30.8 billion in 2020, as reported by the Investment Association (IA), up around GBP24.3 billion on 2019. Industry-wide funds under management increased 8.5% to GBP1.4 trillion at the end of the year.

Globally, equities was the top seller in 2020 at GBP10.4 billion - a very significant increase on the GBP2.9 billion outflow from equities in 2019; although UK equities were a notable exception to this, with net outflows in the year. Two-thirds of the total industry inflows came in November and December, showing the significant response to the news of a vaccine and the resulting boost to stock market returns. The IA Global sector (containing Rathbone Global Opportunities Fund and Rathbone Global Sustainability Fund) was the highest selling equity sector with annual flows of GBP8.2 billion.

The positive momentum in sales accelerated in 2020, with gross sales up 56.5% in the year to GBP3.6 billion. Redemptions also increased in the year, particularly in March when investors initially retreated from investment markets, totalling GBP2.1 billion for the full year. As a result, net inflows of GBP1.5 billion for the year were up 67% on GBP0.9 billion in 2019. Rathbone Unit Trust Management consistently ranked in the top 10 for net UK sales throughout the year according to the quarterly Pridham Sales Reports.

Net inflows continued to be spread across the range of funds. The Multi-Asset Portfolios, Global Opportunities Fund and Ethical Bond Fund continued to attract particularly strong net flows in the year.

Unit Trusts funds under management closed the year up 32.4% at GBP9.8 billion (see table 12).

Table 12. Unit Trusts - funds under management

 
                                     2020    2019 
                                    GBPbn   GBPbn 
---------------------------------  ------  ------ 
As at 1 January                       7.4     5.6 
Net inflows                           1.5     0.9 
---------------------------------  ------  ------ 
 
  *    inflows(1)                     3.6     2.3 
 
  *    outflows(1)                  (2.1)   (1.4) 
---------------------------------  ------  ------ 
Market adjustments(2)                 0.9     0.9 
---------------------------------  ------  ------ 
As at 31 December                     9.8     7.4 
---------------------------------  ------  ------ 
Underlying rate of net growth(3)    20.1%   16.7% 
---------------------------------  ------  ------ 
 

1. Valued at the date of transfer in/(out)

2. Impact of market movements and relative performance

3. Net inflows as a percentage of opening funds under management

The Ethical Bond and Global Opportunities funds maintained their excellent long-term track records and both finished in the first quartile for performance, measured over three and five years. The UK Opportunities Fund ended the year with top decile performance for 2020 and an improved long-term track record. The multi-asset funds similarly beat their benchmarks and did well against their peers.

UK Income funds were hit by the large cuts in dividends by UK stocks as a result of the pandemic, and the Income Fund cut its dividend in the year by 20% (compared to c.40% cut for the FTSE All Share).

The High Quality Bond Fund posted good returns over the year, performing well against its cash-plus based benchmark.

The more defensively positioned Strategic Bond Fund recovered much of the poorer short-term performance measured over the prior year.

Long term performance for our retail funds remains strong and the funds are performing in line with expectations and their benchmarks.

Table 13. Unit Trusts - performance1, 2

 
2020/(2019) Quartile ranking(3) over     1 year  3 years  5 years 
---------------------------------------  ------  -------  ------- 
Rathbone Ethical Bond Fund                2 (1)    1 (1)    1 (1) 
Rathbone Global Opportunities Fund        1 (1)    1 (1)    1 (1) 
Rathbone Global Sustainability Fund(4)    1 (-)    - (-)    - (-) 
Rathbone Income Fund                      2 (3)    2 (3)    3 (2) 
Rathbone Strategic Bond Fund              2 (4)    2 (2)    2 (2) 
Rathbone UK Opportunities Fund            1 (2)    2 (3)    2 (2) 
---------------------------------------  ------  -------  ------- 
 

1. Quartile ranking data is sourced from FE Trustnet

2. Excludes multi-asset funds (for which quartile rankings are prohibited by the Investment Association (IA)), High Quality Bond Fund, which has no relevant peer group against which to measure quartile performance, non-publicly marketed funds and segregated mandates

3. Ranking of institutional share classes at 31 December 2020 and 2019 against other funds in the same IA sector, based on total return performance, net of fees (consistent with investment performance information reported in the funds' monthly factsheets)

4. Rathbone Global Sustainability Fund was launched on 19 July 2018, therefore performance figures for periods beyond one year are not available. Over the period since launch, the fund is ranked in the 1st quartile.

5. Funds included in the above table account for 65% of the total FUM of the Unit Trusts business

As at 31 December 2020, 97% of holdings in Unit Trusts' retail funds were in institutional units (31 December 2019: 95%).

During the year, the total number of investment professionals in Unit Trusts increased to 18 at 31 December 2020 from 15 at the end of 2019.

Financial performance

Unit Trusts' income is primarily derived from annual management charges, which are calculated on the daily value of funds under management, net of rebates payable to intermediaries.

Table 14. Unit Trusts - financial performance

 
                                     2020    2019 
                                     GBPm    GBPm 
---------------------------------  ------  ------ 
Net annual management charges        43.9    36.1 
Net dealing profits                   0.0     0.2 
Interest and other income             1.5     0.9 
---------------------------------  ------  ------ 
Underlying operating income          45.4    37.2 
Underlying operating expenses(1)   (32.3)  (26.9) 
---------------------------------  ------  ------ 
Underlying profit before tax         13.1    10.3 
---------------------------------  ------  ------ 
Operating % margin(2)               28.9%   27.7% 
---------------------------------  ------  ------ 
 

1. See table 15

2. Underlying profit before tax divided by underlying operating income

Net annual management charges increased 21.6% to GBP43.9 million in 2020, driven principally by the rise in average funds under management. Net annual management charges as a percentage of average funds under management fell to 54 bps (2019: 56 bps) reflecting the increased proportion of holdings in institutional units and the continued growth in the fixed income mandate funds.

Underlying operating income as a percentage of average funds under management and administration fell to 55 bps in 2020 from 56 bps in 2019 for the same reasons.

Table 15. Unit Trusts - underlying operating expenses

 
                                   2020   2019 
                                   GBPm   GBPm 
--------------------------------  -----  ----- 
Staff costs 
 
  *    Fixed                        4.1    3.8 
 
  *    Variable                    12.0    8.7 
--------------------------------  -----  ----- 
Total staff costs                  16.1   12.5 
Other operating expenses           16.2   14.4 
--------------------------------  -----  ----- 
Underlying operating expenses      32.3   26.9 
--------------------------------  -----  ----- 
Underlying cost/income ratio(1)   71.1%  72.3% 
--------------------------------  -----  ----- 
 

1. Underlying operating expenses as a percentage of underlying operating income

(see table 14)

Fixed staff costs of GBP4.1 million for the year ended 31 December 2020 were 7.9% higher than 2019. This reflects salary inflation and growth in headcount in response to regulatory changes and growth in the business.

Variable staff costs of GBP12.0 million were 37.9% higher than 2019 as a result of growth in profit and the higher value of gross sales, which drove increases in sales commissions.

Other operating expenses have increased by 12.5% to GBP16.2 million in 2020. Growth in administration costs of GBP0.6 million, driven by higher levels of funds under management and sales, was contained by negotiation of more competitive rates with third-party service providers early in the year. Regulatory costs also grew by GBP0.3 million, reflecting the growth in levies for the Financial Services Compensation Scheme.

Financial position

Table 16. Group's financial position

 
                                                    2020      2019 
                                                    GBPm      GBPm 
                                                 (unless   (unless 
                                                 stated)   stated) 
----------------------------------------------  --------  -------- 
Own funds: 
 
  *    Common Equity Tier 1 ratio(1)               23.5%     22.0% 
 
  *    Total Own Funds ratio(2)                    24.3%     23.3% 
 
  *    Total equity                                513.8     485.4 
 
  *    Tier 2 subordinated loan notes(3)            19.8      19.9 
 
  *    Total risk exposure amount                1,247.8   1,209.0 
 
  *    Leverage ratio                               9.2%      8.3% 
----------------------------------------------  --------  -------- 
Other resources: 
 
  *    Total assets                              3,370.6   3,398.7 
 
  *    Treasury assets                           2,721.1   2,817.1 
 
  *    Investment management loan book             158.0     132.0 
 
  *    Intangible assets from acquired growth      218.0     214.9 
 
  *    Tangible assets and software                 28.0      28.4 
----------------------------------------------  --------  -------- 
Liabilities: 
 
  *    Due to customers                          2,561.8   2,668.6 
 
  *    Net defined benefit pension liability         9.8       8.0 
----------------------------------------------  --------  -------- 
 

1. Common Equity Tier 1 capital as a proportion of total risk exposure amount

2. Total own funds (see table 17) as a proportion of total risk exposure amount

3. Represents the carrying value of the Tier 2 loan notes

4. Common Equity Tier 1 capital as a percentage of total assets, excluding intangible assets, plus certain off balance sheet exposures

5. Balances with central banks, loans and advances to banks and investment securities

6. Net book value of acquired client relationships and goodwill (note 8)

7. Net book value of property, plant and equipment and computer software

8. Total amounts of cash in client portfolios held by Rathbone Investment Management as a bank

Own funds

Rathbones is classified as a banking group for regulatory capital purposes and is therefore required to operate within the restrictions on capital resources and banking exposures prescribed by the Capital Requirements Regulation, as applied in the UK by the Prudential Regulation Authority (PRA).

At 31 December 2020, the group's regulatory own funds (including verified profits for the year) were GBP304 million (2019: GBP282 million).

Table 17. Regulatory own funds

 
                                     2020     2019 
                                     GBPm     GBPm 
--------------------------------  -------  ------- 
Share capital and share premium     218.0    213.8 
Reserves                            342.6    313.6 
Less: 
Own shares                         (46.7)   (42.0) 
Intangible assets(1)              (220.7)  (218.9) 
--------------------------------  -------  ------- 
Common Equity Tier 1 own funds      293.2    266.5 
Tier 2 own funds                     10.7     15.7 
--------------------------------  -------  ------- 
Total own funds                     303.9    282.2 
--------------------------------  -------  ------- 
 

1. Net book value of goodwill, client relationship intangibles and software is deducted directly from own funds, less any related deferred tax

Common Equity Tier 1 (CET1) own funds increased by GBP26.5 million during 2020, due to the inclusion of verified retained profits for the 2020 financial year.

The CET1 ratio was 23.5%, an increase on the 22.0% reported at the previous year end. Our consolidated CET1 ratio remains higher than the banking industry norm, reflecting the low-risk nature of our banking activity.

The leverage ratio was 9.2% at 31 December 2020, compared to 8.3% at 31 December 2019. The leverage ratio represents our CET1 capital as a percentage of our total assets, excluding intangible assets, plus certain off balance sheet exposures. The ratio has increased during the year in line with the increase in CET1 capital.

The business is primarily funded by equity, but also supported by GBP20 million of 10 year Tier 2 subordinated loan notes. The notes introduce a small amount of gearing into our balance sheet as a way of financing future growth in a cost-effective and capital-efficient manner. They are repayable in August 2025, with a call option for the issuer annually each August. Interest is payable at a fixed margin of 4.375% over six-month LIBOR. As they are now within 5 years of their maturity date, they are amortised on a straight-line basis for capital eligibility purposes over these last 5 years.

The consolidated balance sheet total equity was GBP514 million at 31 December 2020, up 5.9% from GBP485 million at the end of 2019, primarily reflecting the retained profits for the year.

Own funds and liquidity requirements

As required under PRA rules, we perform an Internal Capital Adequacy Assessment Process (ICAAP) and Internal Liquidity Adequacy Assessment Process (ILAAP) annually, which include performing a range of stress tests to determine the appropriate level of regulatory capital and liquidity that we need to hold. In addition, we monitor a wide range of capital and liquidity statistics on a daily, monthly or less frequent basis as required. Surplus capital levels are forecast on a monthly basis, taking account of proposed dividends and investment requirements, to ensure that appropriate buffers are maintained. Investment of proprietary funds is controlled by our treasury department.

We are required to hold capital to cover a range of own funds requirements.

Table 18. Group's own funds requirements(1)

 
                                                         2020   2019 
                                                         GBPm   GBPm 
------------------------------------------------------  -----  ----- 
Credit risk requirement                                  46.9   46.5 
Market risk requirement                                   0.6    0.4 
Operational risk requirement                             52.4   49.8 
------------------------------------------------------  -----  ----- 
Pillar 1 own funds requirement                           99.9   96.7 
Pillar 2A own funds requirement                          40.0   39.8 
------------------------------------------------------  -----  ----- 
Total Capital Requirement ('TCR')                       139.9  136.5 
Combined buffer: 
 
  *    capital conservation buffer (CCB)                 31.1   30.2 
 
  *    countercyclical capital buffer (CCyB)              0.1   11.3 
------------------------------------------------------  -----  ----- 
Total Capital Requirement ('TCR') and Combined buffer   171.1  178.0 
------------------------------------------------------  -----  ----- 
 

1. Own funds requirements stated above include the impact of trading results and changes to requirements and buffers that were known as at 31 December and which became effective prior to the publication of the preliminary results

Pillar 1 - minimum requirement for capital

Pillar 1 focuses on the determination of a total risk exposure amount (also known as 'risk-weighted assets') and expected losses in respect of the group's exposure to credit, counterparty credit, market and operational risks, and sets a minimum requirement for capital.

At 31 December 2020, the group's total risk exposure amount was GBP1,248 million (2019: GBP1,209 million).

Pillar 2 - supervisory review process

Pillar 2 supplements the Pillar 1 minimum requirement with firm-specific Pillar 2A requirements and a framework of regulatory capital buffers.

The Pillar 2A own funds requirement (which is set by the PRA and the calculation of which remains confidential with the PRA) reflects those risks, specific to the firm, which are not fully captured under the Pillar 1 own funds requirement. Our Pillar 2A own funds requirement was reviewed by the PRA during the year.

Pension obligation risk

The potential for additional unplanned capital strain or costs that the group would incur in the event of a significant deterioration in the funding position of the group's defined benefit pension schemes.

Interest rate risk in the banking book

The potential losses in the non-trading book resulting from interest rate changes or widening of the spread between Bank of England base rates and LIBOR rates.

Concentration risk

Greater loss volatility arising from a higher level of loan default correlation than is assumed by the Pillar 1 assessment.

The group is also required to maintain a number of regulatory capital buffers, all of which must be met with CET1 capital.

Capital conservation buffer (CCB)

The CCB is a general buffer, designed to provide for losses in the event of a stress, and represents 2.5% of the group's total risk exposure amount as at 31 December 2020.

Countercyclical capital buffer (CCyB)

The CCyB is designed to act as an incentive for banks to constrain credit growth in times of heightened systemic risk. The amount of the buffer is determined by reference to rates set by the FPC from time to time, depending on prevailing market conditions, for individual countries where the group has credit risk exposures.

The buffer rate is currently set at 0% for the UK. The group also has some small, relevant credit exposures in other jurisdictions, resulting in a weighted buffer rate of 0.01% of the group's total risk exposure amount as at 31 December 2020.

The surplus of own funds (including verified profits for the full year) over Total Capital Requirement and Combined buffer was GBP133 million, up from GBP104 million at the end of 2019.

Pillar 2B PRA buffer

The PRA also determines whether any incremental firm-specific buffer is required, in addition to the CCB and the CCyB. The PRA requires any such buffer to remain confidential between the group and the PRA.

In managing the group's regulatory capital position over the next few years, we will continue to be mindful of:

- future volatility in pension scheme valuations which affect both the level of CET1 own funds and the value of the Pillar 2A requirement for pension risk;

- regulatory developments; and

- the demands of future acquisitions which generate intangible assets and, therefore, directly reduce CET1 resources.

We keep these issues under constant review to ensure that any necessary capital-raising activities are carried out in a planned and controlled manner.

The group's Pillar 3 disclosures are published annually on our website (rathbones.com/investor-relations/results-and-presentations) and provide further details about regulatory capital resources and requirements.

Total assets

Total assets at 31 December 2020 were GBP3.4 billion (2019: GBP3.4 billion), of which GBP2.6 billion (2019: GBP2.7 billion) represents the investment in the money markets of the cash element of client portfolios that is held as a banking deposit.

Treasury assets

As a licensed deposit taker, Rathbone Investment Management holds our surplus liquidity on its balance sheet together with clients' cash. Cash in client portfolios as held on a banking basis of GBP2.6 billion (2019: GBP2.7 billion) represented 5.7% of total Investment Management funds under management and administration at 31 December 2020, compared to 6.2% at the end of 2019. Cash held in client money accounts was GBP5.5 million (2019: GBP5.7 million).

The treasury department of Rathbone Investment Management, reporting through the banking committee to the board, operates in accordance with procedures set out in a board-approved treasury manual and monitors exposure to market, credit and liquidity risk. It invests in a range of securities issued by a relatively large number of counterparties. These counterparties must be single-'A'-rated or higher by Fitch at the time of investment and are regularly reviewed by the banking committee.

During the year, the share of treasury assets held with the Bank of England reduced to GBP1.8 billion from GBP1.9 billion at 31 December 2019. Liquidity in client portfolios fell towards the end of the year and we increased our holdings in certificates of deposit by GBP50 million over the course of the year.

Loans to clients

Loans are provided as a service to Investment Management clients who have short- to medium-term cash requirements. Such loans are normally made on a fully secured basis against portfolios held in our nominee name, requiring two times cover, and are usually advanced for up to one year. In addition, charges may be taken on property held by the client to meet security cover requirements.

Our ability to provide such loans is a valuable additional service, for example, to clients who require bridging finance when buying and selling their homes.

Loans advanced to clients increased to GBP158.0 million at end of 2020 (2019: GBP132.0 million) as clients demand for bridging finance increased in favour of drawing down from investment portfolios at a time of market volatility.

Intangible assets

Intangible assets arise principally from acquired growth in funds under management and administration and are categorised as goodwill and client relationships. Intangible assets reported on the balance sheet also include purchased and developed software.

At 31 December 2020, the total carrying value of intangible assets arising from acquired growth was GBP218 million (2019: GBP215 million). During the year, client relationship intangible assets of GBP11.0 million were capitalised (2019: GBP5.3 million), including GBP6.9 million in relation to the Personal Injury and Court of Protection business of Barclays. Goodwill of GBP6.5 million was acquired during the year in relation to this acquisition (2019: GBPnil).

Client relationship intangibles are amortised over the estimated life of the client relationship, generally a period of 10 to 15 years. When client relationships are lost, any related intangible asset is derecognised in the year. The total amortisation charge for client relationships in 2020, including the impact of any lost relationships, was GBP14.3 million (2019: GBP15.4 million).

Goodwill, which arises from business combinations, is not amortised but is subject to a test for impairment at least annually. During the prior year, the goodwill relating to the trust and tax business was found to be impaired as the growth forecasts for that business have not kept pace with cost inflation. No goodwill was identified as impaired during the year. Further detail is provided in note 8.

Capital expenditure

During 2020, we have maintained the overall level of investment in the development of our systems and premises, with capital expenditure for the year totalling GBP11.7 million (2019: GBP11.6 million). Capital expenditure in 2020 included GBP1.4 million to facilitate remote working. The level of capital spend on regulatory driven projects and premises improvements reduced by a commensurate amount.

Total costs for the purchase and development of software were GBP7.9 million in the year (2019: GBP8.6 million) as work continued on the development of our digital capability.

Overall, new investment accounted for approximately 88% of total capital expenditure in 2020, compared with 84% in 2019, with the balance of total spend incurred for the maintenance and replacement of existing software and equipment.

Right-of-use assets

Following the adoption of IFRS 16, the group is required to recognise each lease with a term of more than 12 months as a right-of-use lease asset on its balance sheet, along with a corresponding financial liability representing its obligation to make future lease payments.

As at 1 January 2020, the group recognised right-of-use assets of GBP54.3 million, largely representing the leases for premises occupied by the group. During 2020, additions of GBP0.3 million were made.

Right-of-use assets are generally depreciated over the lease term (or the expected life of the asset, if shorter). The total depreciation charge for right-of-use assets in 2020 was GBP4.9 million.

Defined benefit pension schemes

We operate two defined benefit pension schemes, both of which have been closed to new members for several years. With effect from 30 June 2017, we closed both schemes, ceasing all future benefit accrual and breaking the link to salary.

At 31 December 2020 the combined schemes' liabilities, measured on an accounting basis, had increased to GBP165.4 million, up 4.0% from GBP159.1 million at the end of 2019, primarily reflecting the decrease in interest rates used to discount the liabilities during the year. The reported position of the schemes as at 31 December 2020 was a deficit of GBP9.8 million (2019: deficit of GBP8.0 million).

Triennial funding valuations form the basis of the annual contributions that we make into the schemes. Funding valuations of the schemes as at 31 December 2019 were completed during the year. Having reviewed the long-term plan for the schemes, we have agreed with the trustees a target to fund the schemes to a self-sufficient basis over the medium term. This targets a level of assets in the scheme sufficient to fund future cash flows from interest and maturities of the scheme assets, reducing the reliance on equity returns to meet the schemes' requirements. This will significantly reduce the volatility of the schemes and the future burden on the group. Reflecting this, we agreed a schedule of contributions totalling GBP25 million over the next six years. This schedule will be reviewed at the next triennial valuations, as at 31 December 2022.

Liquidity and cash flow

Table 19. Extracts from the consolidated statement of cash flows

 
                                                      2020     2019 
                                                      GBPm     GBPm 
-------------------------------------------------  -------  ------- 
Cash and cash equivalents at the end of the year   2,056.7  2,148.0 
Net cash inflows from operating activities            32.0    499.6 
Net change in cash and cash equivalents             (44.6)    739.5 
-------------------------------------------------  -------  ------- 
 

Fees and commissions are largely collected directly from client portfolios and a significant proportion of expenses are predictable. Consequently, we operate with a modest amount of working capital. Larger cash flows are principally generated from banking and treasury operations when investment managers make asset allocation decisions about the amount of cash to be held in client portfolios.

As a bank, we are subject to the PRA's ILAAP regime, which requires us to hold a suitable Liquid Assets Buffer to ensure that short-term liquidity requirements can be met under certain stressed scenarios. Liquidity risks are actively managed on a daily basis and depend on operational and investment transaction activity.

Cash and balances at central banks was GBP1.8 billion at 31 December 2020 (2019: GBP1.9 billion).

Cash and cash equivalents, as defined by accounting standards, includes cash, money market funds and banking deposits, which had an original maturity of less than three months. Consequently, cash flows include the impact of capital flows in treasury assets.

Net cash flows from operating activities reflect a GBP106.0 million decrease in banking client deposits (2019: GBP442.6 million increase), as a result of asset allocation decisions to reduce the proportion of funds under management and administration held as cash in clients' portfolios, reflecting market conditions at the year end.

Cash flows from investing activities also included a net outflow of GBP53.1 million from the purchase of certificates of deposit (2019: net inflow of GBP303.9 million), as we reduced the proportion of treasury assets held with the Bank of England.

The most significant non-operating cash flows during the year were as follows:

- outflows relating to the payment of dividends of GBP37.8 million (2019: GBP36.0 million);

- payments made (net of cash acquired) in business combinations of GBP12.0 million (2019: GBPnil);

- outflows relating to payments to acquire intangible assets (other than as part of a business combination) of GBP9.5 million (2019: GBP14.9 million); and

- GBP3.8 million of capital expenditure on tangible property, plant and equipment (2019: GBP3.5 million).

Risk management and control

Our approach to risk management continued to develop in 2020, and we have adapted to the impact COVID-19 has had on the firm. Our risk governance, processes and infrastructure ensured that risk management across the group was appropriate to existing and emerging challenges to the firm's strategic objectives and day-to-day activities. Our primary focus going into 2021 will be to continue managing risk effectively in accordance with our risk appetite and for the long term, to meet the expectations of all of our stakeholders.

Responding to COVID-19

We faced multiple risks arising from the COVID-19 pandemic. We focused on service to clients, the reliability of business operations and the wellbeing of our colleagues, although this required some agility as the risk profile changed. Overall, the firm has responded well so far, although we remain alert to future uncertainty and will adapt as required to the changing landscape. The board, executive and risk committees have been fully supportive and engaged throughout to ensure that our staff are protected, our operations are resilient and the risk of material disruption to our client services has been mitigated.

Risk culture

The risk culture embedded across the group continues to enhance the effectiveness of risk management and decision-making at all levels. The board sets the right tone, which supports a strong risk culture and, through our senior management team, encourages appropriate behaviours and collaboration on managing risk across the business. Risk management is part of everyone's day-to-day responsibilities and activities; it is linked to performance and development, as well as to the group's remuneration and reward schemes. Our approach creates an open and transparent working environment, encouraging employees to engage positively in risk management and support the achievement of our strategic objectives.

Risk appetite

Risk appetite is defined as the amount and type of risk the group is prepared to take or accept in pursuit of our long-term strategic objectives.

The board, executive committee and group risk committee regularly review and, at least annually, formally approve the group's risk appetite statement, ensuring it remains consistent with our strategy and objectives. Our appetite framework is aligned with the group's overall prudential requirements for strategic, financial and non-financial risk (conduct and operational), and specific appetite measures are set for each principal risk. Risks which have triggered key risk indicators or risk appetite measures are reported and escalated in accordance with our framework to the executive committee, group risk committee and the board as appropriate, so that risk mitigation can be reviewed and strengthened if needed.

In line with our strategy, the current economic outlook and the evolving regulatory landscape within the sector, the board remains committed to having a relatively low overall appetite for risk and ensuring that our internal controls mitigate risk to appropriate levels. The board recognises our performance is susceptible to fluctuations in investment markets and has the potential to bear losses from financial and operational risks from time to time, either as reductions in income or increases in operating costs.

Managing risk

The board is ultimately accountable for risk management and regularly considers the most significant risks and emerging threats to the group's strategy and objectives. In addition, the audit and group risk committees exercise further oversight of and challenge to existing risk management and internal control. The board delegates day-to-day responsibility for managing risk across the business to the chief executive and executive committee. Our executive risk committee provides further challenge to and oversight of financial and non-financial risks (conduct and operational risk), while the banking committee oversees financial risk management. Both committees meet monthly, reporting into both the executive committee and group risk committee.

Throughout the group, all employees have a responsibility for managing risk and adhering to our control framework.

Three lines of defence

We operate a three lines of defence model across the group to support governance and risk management. The comments below outline our expectations across the firm, with responsibility and accountability for risk management broken down as follows:

First line

Senior management, business operations and support functions are responsible for managing risks, by developing and maintaining effective internal controls to mitigate risk in line with risk appetite.

Second line

Risk, compliance and anti-money laundering functions maintain a level of independence from the first line and are responsible for providing oversight of and challenge to the first line's day-to-day management, including monitoring and reporting of risks to both senior management and governing bodies.

Third line

Our internal audit function is responsible for providing independent assurance to senior management, the board and board committees as to the effectiveness of the group's governance, risk management and internal controls.

Outside our internal lines of defence, external independent assurance is obtained, primarily through the annual statutory audit along with other ad hoc engagements which may be required during the year.

Identification of risks

Regular reviews are undertaken to ensure we identify and understand all relevant material risks which have the potential to impact future performance and the delivery of our strategic objectives and business priorities. We use a three-level hierarchical model and this year have enhanced our risk classification, so that it continues to reflect the current and future risk profile of the group. Our highest level of risk (Level 1) comprises business and strategic, financial, conduct and operational risks. Our next level (Level 2) contains 20 risk categories allocated to a Level 1 risk. Detailed risks (Level 3) are identified as sub-sets of Level 2 risks. Level 3 risks are captured and maintained within our group risk register.

We recognise that some Level 2 and Level 3 risks have features which need to be considered under more than one Level 1 risk, and our framework facilitates this through a system of primary and secondary considerations. Risk exposures and our overall risk profile are reviewed and monitored regularly, with risk owners, senior management and business units across the group considering the potential impact, existing internal controls and management actions required to mitigate the impact and likelihood of emerging issues and future events.

Risk assessment process

The board and senior management are actively involved in a continuous risk assessment process as part of our risk management framework, supported by the Internal Capital Adequacy Assessment Process (ICAAP) and Internal Liquidity Adequacy Assessment Process (ILAAP) work, which assesses the principal risks facing the group.

Across the year our risk assessment process considers both the impact and likelihood of risk events materialising which could affect the delivery of strategic goals and annual business plans. A top-down and bottom-up approach ensures that our assessment of Level 2 risk categories and detailed Level 3 risks is challenged and reviewed on a regular basis. The board, executive committee and executive risk committee receive regular reports and information from senior management, operational business units, risk oversight functions and specific risk committees to support this assessment.

We have a consistent approach to identifying and assessing our Level 3 risks on both an inherent and residual basis over a three-year period and against a number of different impact criteria, including financial, client, operations, reputation, strategy and regulation indicators. A residual risk exposure and overall risk profile rating of high, medium, low or very low is then derived for the three-year period including consideration of the internal control environment and/or insurance mitigation. The assessment of our control environment, undertaken by senior management within the firm, includes contributions from first, second and third line people, data, monitoring and/or assurance activity.

Senior management also maintain a watch list as part of our approach to identify and assess any current, emerging or future issues, threats, business developments and regulatory or legislative change, which will or could have the potential to impact the firm's current or future risk profile. Any material changes may require active risk management, usually through process changes or systems development. The group's risk profile, risk register and watch list are regularly reviewed by the executive, senior management, group risk committee and the board.

Stress tests include consideration of the impact of a number of severe but plausible events that could impact the business. The work also takes account of the availability and likely effectiveness of mitigating actions that could be taken to avoid or reduce the impact or likelihood of the underlying risks materialising.

The executive risk committee, executive committee, group risk committee and other key risk-focused committees consider the risk assessments and stress tests, providing challenge on their appropriateness, which is reported through the governance framework and ultimately considered by the board.

Profile and mitigation of principal risks

Our risks are classified hierarchically in a three-level model. Following a review of our risk taxonomy in 2020 we have established four Level 1 risks, 20 Level 2 risks and 53 Level 3 risks. This approach to managing risk is underpinned by an understanding of our current risk exposures and consideration of how risks change over time. Our risks form the basis of the group's risk register, and to identify and manage our principal risks, reviews take place with risk owners, senior management, business units and committees across the group. The firm's senior management and risk function conduct these reviews regularly during the year.

The group's underlying risk profile has fluctuated during this extraordinary year; however, ratings for the majority of Level 2 risks have stabilised, given our ability to respond and adapt to the challenges presented by the COVID-19 pandemic and the UK Government's actions impacting firms. We prioritised client service, operational resilience and employee wellbeing, adjusting our operating model and processes to ensure we continued to effectively manage client assets and focus on volatile investment markets. In addition, the firm has continually monitored and responded to the uncertainty implied by the potential for a hard Brexit at the end of the transition period. While a degree of uncertainty remains around a deal on financial services between the UK and EU, our business operating model has not been seriously impacted. We will however continue to monitor how the future longer-term relationship between the UK and EU evolves. The following table identifies the most important changes to risk ratings during the year.

Based upon our risk assessment processes and notwithstanding the impact on business and wider society of COVID-19, the board believes that the principal risks and uncertainties facing the group which could impact the delivery of our strategic objectives have been identified below. These risks reflect the continued focus in 2020 on our strategic initiatives, the sustainability of our business model and client suitability in general; and more specifically towards environmental and societal challenges, the ever-changing cyber threat landscape, operational resilience in relation to our suppliers, and the macroeconomic environment. The board remains as vigilant as ever to risks that arise from the longer-term impact of COVID-19 on our business, society and the economy, and also to regulatory risks that, in turn, may arise from the continuing development of law, regulation and standards in our sector.

Our overall risk profile and the control environment for principal risks are described below. The board receives assurance from first line senior management that the systems of internal control are operating effectively and from the activities of the second line and third line that there are no material control issues which would affect the board's view of its principal risks and uncertainties.

We include in the tables the potential impacts (I) the firm might face and our assessment of the likelihood (L) of each principal risk crystallising. These assessments take into account the controls in place to mitigate the risks. However, as is always the case, should a risk materialise, a range of outcomes (both in scale and type) might be experienced. This is particularly relevant for firms such as Rathbones where the outcome of a risk event can be influenced by market conditions as well as internal control factors.

We have used ratings of high, medium, low and very low in this risk assessment. We perceive as high-risk items those which have the potential to impact the delivery of strategic objectives, with medium-, low- and very low-rated items having proportionately less impact on the firm. Likelihood is similarly based on a qualitative assessment.

Emerging risks and threats

In 2020, we developed a new approach to monitor strategic risks and horizon threats. This was reviewed by the Board and the approach will be maintained in 2021.

Emerging risks, including legislative and regulatory change, which have the potential to impact the group and delivery of our strategic objectives, are monitored through our watch list. During the year, the executive committee continued to recognise and respond to a number of emerging risks and threats to the financial services sector as a whole and to our business.

The board and executive also recognise that actions will be required to better understand longer-term climate change risks, both physical and transitional, along with sustainability risks associated with our strategy, business model and operations. This will be an area of specific focus during 2021 and will include maintaining a climate change risk assessment as part of the wider risk management framework and process.

The group's view is that we can reasonably expect current market conditions and uncertainties to remain throughout 2021, given the implications of COVID-19 and Brexit. We are also monitoring the political discussion around Scottish independence. Other evolving risks remain stable and continue to include cyber threats, changing regulatory expectations and further scenarios potentially arising from geopolitical developments, along with continuing tensions and uncertainty around global trade.

Key changes to risk profile

 
Risk            Description of change                                       Risk change 
                                                                             in 2020 
--------------  ----------------------------------------------------------  ----------- 
Sustainability  This risk was developed in our taxonomy in 2020             -> 
                 and was defined as the risk that the business model 
                 does not respond in an optimal manner to changing 
                 market conditions, including environmental and social 
                 factors, such that sustainable growth, market share 
                 or profitability is adversely affected. 
--------------  ----------------------------------------------------------  ----------- 
People          People risk increased in 2020 as a direct result            -> 
                 of the pandemic. Although this has been mitigated 
                 by management action, and employee feedback during 
                 the year has been positive. 
--------------  ----------------------------------------------------------  ----------- 
Information     Although the external threat landscape continues            -> 
 security and    to evolve, we continue to invest in improving our 
 cyber           security posture, including staff awareness, preparedness 
                 and technology developments. 
--------------  ----------------------------------------------------------  ----------- 
Suitability     Process improvements have been made in 2020, in             -> 
                 part to simplify workflows as a result of COVID-19. 
                 Further enhancements are expected in 2021. 
--------------  ----------------------------------------------------------  ----------- 
Third party     This risk increased during 2020 as a result of the 
 supplier        COVID-19 pandemic and Brexit, and also in part due 
                 to legislative changes which could have impacted 
                 on service. However, our key suppliers have been 
                 able to maintain service and together we have mitigated 
                 the risk of any material disruption to our operations. 
--------------  ----------------------------------------------------------  ----------- 
 

Principal risks

The most significant risks which could impact the delivery of our strategy and annual business plans are detailed below. The potential impacts (I) the firm might face and our assessment of the likelihood (L) of each principal risk crystallising are included in the table. Some of these risks increased at some stage in 2020, although they have since stabilised.

 
                                              Residual 
                                               rating 
                                              ---------- 
Level 2 risk           How the risk arises    I      L     Control environment 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Credit                 This risk can arise    High   Low 
The risk that one      from placing funds                    *    Banking committee and senior management oversight 
or more                with other banks and 
counterparties         holding 
fail to fulfil         interest-bearing                      *    Counterparty limits and credit reviews 
contractual            securities. There 
obligations,           is also a limited 
including stock        level of lending to                   *    Treasury policy and procedures 
settlement             clients 
 
                                                             *    Client lending policy and procedures 
 
 
                                                             *    Active monitoring of exposures 
 
 
                                                             *    Annual ICAAP 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Pension                This risk can arise    High   Med 
 The risk that the     through a sustained                   *    Board, senior management and trustee oversight 
 cost of funding       deficit between the 
 our defined benefit   schemes' assets and 
 pension schemes       liabilities. A number                 *    Monthly valuation estimates 
 increases, or their   of factors impact 
 valuation affects     a deficit, including 
 dividends, reserves   increased life                        *    Triennial independent actuarial valuations 
 and regulatory        expectancy, 
 own funds             falling interest 
                       rates                                 *    Investment policy 
                       and falling asset 
                       values 
                                                             *    Senior management review and defined management 
                                                                  actions 
 
 
                                                             *    Annual ICAAP 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Change                 This risk can arise    High   Med 
 The risk that the     if the business is                    *    Executive and board oversight of material change 
 change portfolio      too aggressive and                         programmes 
 does not support      unstructured in its 
 delivery of the       change programme to 
 group's strategy      manage project risks,                 *    Transformation Office Programme Board oversight and 
                       or fails to make                           delivery-focused operating model 
                       available 
                       the capacity and 
                       capabilities                          *    Documented strategic and business change programmes 
                       to deliver business 
                       benefits 
                                                             *    Dedicated change delivery function, use of internal 
                                                                  and, where required, external subject matter experts 
 
 
                                                             *    Two-stage assessment, challenge and approval of 
                                                                  project plans 
 
 
                                                             *    Documented project and change procedures 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Sustainability         This risk can arise    High   Med 
The risk that the      from strategic                        *    Board, executive and responsible business committee 
business model         decisions                                  oversight 
does not respond       which fail to 
in an optimal manner   consider 
to changing market     the current operating                 *    A documented strategy, including responsible 
conditions, including  environment, our                           investment policy 
environmental and      stakeholders' 
social factors,        expectations, or can 
such that sustainable  be influenced by                      *    Annual business targets, subject to regular review 
growth, market         external                                   and challenge 
share or               factors such as 
profitability          environmental 
is adversely affected  and social factors,                   *    Regular reviews of pricing structure 
                       material changes in 
                       regulation or 
                       legislation                           *    Continued investment in the investment process, 
                       within the financial                       service standards and marketing 
                       services sector 
 
                                                             *    Trade body participation 
 
 
                                                             *    Regular competitor benchmarking and analysis 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Regulatory compliance  This risk can arise    High   Med 
and legal              from failures by the                 *    Board and executive oversight 
The risk of failure    business to comply 
by the group or        with existing 
a subsidiary to        regulation                           *    Management oversight and active involvement with 
fulfil its regulatory  or failure to                             industry bodies 
or legal requirements  identify 
and comply with        and react to 
the introduction       regulatory                           *    Compliance monitoring programme to examine the 
of new or updated      change                                    control of key regulatory risks 
regulations and 
laws 
                                                            *    Separate anti-money laundering function with specific 
                                                                 responsibility 
 
 
                                                            *    Oversight of industry and regulatory developments 
 
 
                                                            *    Documented policies and procedures 
 
 
                                                            *    Staff training and development 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Suitability            This risk can arise    High   Med 
 The risk of an        through failure to                   *    Board, executive and general managers committee 
 unsuitable client     appropriately                             oversight 
 outcome either        understand 
 through service,      the wealth management 
 investment mandate,   needs of our clients,                *    Investment governance and structured committee 
 investment decisions  or failure to apply                       oversight 
 taken, investment     suitable advice or 
 recommendations       investment strategies 
 made or portfolio                                          *    Management oversight and segregated quality assurance 
 or fund construction                                            and performance teams 
 
 
                                                            *    Performance measurement and attribution analysis 
 
 
                                                            *    'Know your client' (KYC) suitability processes 
 
 
                                                            *    Weekly investment management meetings 
 
 
                                                            *    Investment manager reviews through supervisor 
                                                                 sampling 
 
 
                                                            *    Compliance monitoring 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Information security   This risk can arise    High   Med 
and cyber              from the firm failing                 *    Board and executive oversight 
The risk of            to maintain and keep 
inappropriate          secure sensitive and 
access to,             confidential data                     *    Data governance committee oversight 
manipulation,          through its operating 
or disclosure of,      infrastructure, 
client or              including                             *    Information security policy, data protection policy 
company-sensitive      the activities of                          and associated procedures 
information            employees, and 
                       through 
                       the management of                     *    System access controls and encryption 
                       cyber threats 
 
                                                             *    Penetration testing and multi-layer network security 
 
 
                                                             *    Training and employee awareness programmes 
 
 
                                                             *    Physical security 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
People                 This risk can arise    High   Med 
The risk of loss       across all areas of                   *    Board and executive oversight 
of key staff, lack     the business as a 
of skilled resources   result of resource 
or inappropriate       management failures                   *    Succession and contingency planning 
behaviour or actions.  or from external 
This could lead        factors 
to lack of capacity    such as increased                     *    Transparent, consistent and competitive remuneration 
or capability          competition or                             schemes 
threatening            material 
the delivery of        changes in regulation 
business objectives,                                         *    Contractual clauses with restrictive covenants 
or to behaviour 
leading to 
complaints,                                                  *    Continual investment in staff training and 
litigation or                                                     development 
regulatory 
action 
                                                             *    Employee engagement survey 
 
 
                                                             *    Appropriate balanced performance measurement system 
 
 
                                                             *    Culture monitoring and reporting 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
Third-party supplier   This risk can arise    High   Med 
The risk of one        when the firm does                    *    Board and executive oversight 
or more third-party    not have appropriate 
suppliers failing      governance and 
to provide or perform  oversight                             *    Senior dedicated relationship managers 
authorised and/or      of its supplier 
outsourced services    relationships, 
to standards expected  in particular those                   *    Supplier contracts and defined service level 
by the group,          considered key and                         agreements/KPIs 
impacting              material to the 
the ability to         operational 
deliver core           resilience of                         *    New supplier due diligence and approval process 
services.              business 
This includes          services provided 
intra-group            to clients or                         *    Close liaison and regular service review meetings 
outsourcing activity   investors 
 
                                                             *    Documented procedures 
---------------------  ---------------------  -----  ---  ------------------------------------------------------------ 
 

Assessment of the company's prospects

The board reviews its strategic plan annually. This, alongside the ICAAP and ILAAP, forms the basis for capital planning which is discussed periodically with the Prudential Regulation Authority (PRA).

During the year, the board has considered a number of stress tests and scenarios which focus on material or severe but plausible events that could impact the business and the company's financial position. The board also considers the plans and procedures in place in the event that contingency funding is required to replenish regulatory capital. On a monthly basis, critical capital projections and sensitivities have been refreshed and reviewed, taking into account current or expected market movements and business developments.

The board's assessment considers all the principal risks identified by the group and assesses the sufficiency of our response to all Pillar 1 risks (defined as credit, market and operational risks) to the required regulatory standards. In addition, the crystallisation of the following events were focused on for enhanced stress testing: an equity market fall, a loss of business/competitive threat, business expansion, pension obligation and a combined market fall and reputational event. The economic and commercial impacts of the global pandemic on the prospects of the company were also factored into the assessment.

The group considers the possible impacts of serious business interruption as part of its operational risk assessment process and remains mindful of the importance of maintaining its reputation. Although the business is almost wholly UK-situated, it does not suffer from any material client, geographical or counterparty concentrations.

While this stress test does not consider all of the risks that the group may face, the directors consider that this stress testing based assessment of the group's prospects is reasonable in the circumstances of the inherent uncertainty involved.

Viability statement

In accordance with the UK Corporate Governance Code, the board has assessed the prospects and viability of the group over a three-year period considering the risk assessments identified above. The directors have considered the firm's current position and the potential impact of the principal risks and uncertainties set out above. As part of the viability statement, the directors confirm that they have carried out a robust assessment of both the principal risks facing the group, and stress tests and scenarios that would threaten the sustainability of its business model, and its future performance, solvency or liquidity.

The board regularly reviews business performance and at least annually its current strategic plan through to 2024, alongside a strategic risk assessment. The board also considers five-year projections as part of its annual regulatory reporting cycle, including strategic and investment plans. However, the directors have determined and continue to believe that a three-year period to 31 December 2023 constitutes an appropriate and prudent period over which to provide its viability statement given the uncertainties associated with the global pandemic, as well as economic and political factors and their potential impact on investment markets over a longer period. This three-year view is also more aligned to the firm's detailed stress testing and capital planning activity.

Stress testing and scenario analysis shows that under scenarios such as a 42% fall in FTSE 100 levels or a major reputational risk event, the group would remain profitable and able to withstand the impact of such scenarios. An example of a mitigating action in such scenarios would be a reduction in costs, specifically around change initiatives, along with a reduction in dividend.

Based on this assessment, the directors confirm that they have a reasonable expectation that the company will be able to continue in operation and meet its liabilities as they fall due over the period to 31 December 2023.

Going concern

Details of the group's business activities, results, cash flows and resources, together with the risks it faces and other factors likely to affect its future development, performance and position are set out in the chairman's statement, chief executive's review, financial performance and segmental review.

The group companies are regulated by the Prudential Regulation Authority (PRA) and/or the Financial Conduct Authority (FCA) and perform annual capital adequacy assessments, which include the modelling of certain extreme stress scenarios. The company publishes Pillar 3 disclosures annually on its website, which provide detail about its regulatory capital re-sources and requirements. In July 2015, Rathbone Investment Management issued GBP20 million of 10-year subordinated loan notes to finance future growth. The group has no other external borrowings.

The directors believe that the company is well placed to manage its business risks successfully despite the continuing un-certain economic and political outlook. As the directors have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future, they continue to adopt the going concern basis of accounting in preparing the annual financial statements.

Consolidated statement

of comprehensive income

for the year ended 31 December 2020

 
                                                                   2020       2019 
                                                        Note    GBP'000    GBP'000 
------------------------------------------------------  ----  ---------  --------- 
Interest and similar income                                      14,976     28,553 
Interest expense and similar charges                            (6,554)   (12,141) 
------------------------------------------------------  ----  ---------  --------- 
Net interest income                                               8,422     16,412 
------------------------------------------------------  ----  ---------  --------- 
Fee and commission income                                       378,240    352,519 
Fee and commission expense                                     (24,491)   (23,547) 
------------------------------------------------------  ----  ---------  --------- 
Net fee and commission income                                   353,749    328,972 
------------------------------------------------------  ----  ---------  --------- 
Net trading income                                                 (12)        170 
Other operating income                                            3,929      2,517 
------------------------------------------------------  ----  ---------  --------- 
Operating income                                                366,088    348,071 
------------------------------------------------------  ----  ---------  --------- 
Charges in relation to client relationships and 
 goodwill                                                      (14,302)   (15,964) 
Acquisition-related costs                                  5   (34,449)   (33,057) 
Other operating expenses                                      (273,558)  (259,398) 
------------------------------------------------------  ----  ---------  --------- 
Operating expenses                                            (322,309)  (308,419) 
------------------------------------------------------  ----  ---------  --------- 
Profit before tax                                                43,779     39,652 
Taxation                                                   6   (17,127)   (12,729) 
------------------------------------------------------  ----  ---------  --------- 
Profit after tax                                                 26,652     26,923 
------------------------------------------------------  ----  ---------  --------- 
Profit for the year attributable to equity holders 
 of the company                                                  26,652     26,923 
------------------------------------------------------  ----  ---------  --------- 
 
Other comprehensive income: 
Items that will not be reclassified to profit or 
 loss 
Net remeasurement of defined benefit liability            10    (4,682)        310 
Deferred tax relating to net remeasurement of defined 
 benefit liability                                                1,668       (53) 
 
Other comprehensive income net of tax                           (3,014)        257 
------------------------------------------------------  ----  ---------  --------- 
Total comprehensive income for the year net of tax 
 attributable to equity holders of the company                   23,638     27,180 
------------------------------------------------------  ----  ---------  --------- 
 
Dividends paid and proposed for the year per ordinary 
 share                                                     7      72.0p      70.0p 
Dividends paid and proposed for the year                         38,728     37,714 
 
Earnings per share for the year attributable to 
 equity holders of the company:                           12 
 
  *    basic                                                      49.6p      50.3p 
 
  *    diluted                                                    47.6p      48.7p 
------------------------------------------------------  ----  ---------  --------- 
 

Consolidated statement

of changes in equity

for the year ended 31 December 2020

 
                                                 Share     Share    Merger       Own   Retained     Total 
                                               capital   premium   reserve    shares   earnings    equity 
                                        Note   GBP'000   GBP'000   GBP'000   GBP'000    GBP'000   GBP'000 
--------------------------------------  ----  --------  --------  --------  --------  ---------  -------- 
At 1 January 2019 (restated)                     2,760   205,273    56,785  (32,737)    232,059   464,140 
Profit for the year                                                                      26,923    26,923 
======================================  ====  ========  ========  ========  ========  =========  ======== 
Net remeasurement of defined benefit 
 liability                                10                                                310       310 
Deferred tax relating to components 
 of other comprehensive income                                                             (53)      (53) 
======================================  ====  ========  ========  ========  ========  =========  ======== 
Other comprehensive income net of tax                -         -         -         -        257       257 
 
Dividends paid                             7                                           (35,959)  (35,959) 
Issue of share capital                              58     5,666    14,971                         20,695 
Share-based payments: 
 
  *    value of employee services                                                        19,387    19,387 
 
  *    cost of own shares acquired                                          (10,033)             (10,033) 
 
  *    cost of own shares vesting                                                799      (799)         - 
 
  *    tax on share-based payments                                                         (17)      (17) 
--------------------------------------  ----  --------  --------  --------  --------  ---------  -------- 
At 31 December 2019                              2,818   210,939    71,756  (41,971)    241,851   485,393 
Profit for the year                                                                      26,652    26,652 
======================================  ====  ========  ========  ========  ========  =========  ======== 
Net remeasurement of defined benefit 
 liability                                10                                            (4,682)   (4,682) 
Deferred tax relating to components 
 of other comprehensive income                                                            1,668     1,668 
======================================  ====  ========  ========  ========  ========  =========  ======== 
Other comprehensive income net of tax                -         -         -         -    (3,014)   (3,014) 
 
Dividends paid                             7                                           (37,831)  (37,831) 
Issue of share capital                              56     4,153         -                          4,209 
Share-based payments: 
 
  *    value of employee services                                                        43,635    43,635 
 
  *    cost of own shares acquired                                           (5,077)              (5,077) 
 
  *    cost of own shares vesting                                                304      (304)         - 
 
  *    tax on share-based payments                                                        (140)     (140) 
--------------------------------------  ----  --------  --------  --------  --------  ---------  -------- 
At 31 December 2020                              2,874   215,092    71,756  (46,744)    270,849   513,827 
--------------------------------------  ----  --------  --------  --------  --------  ---------  -------- 
 

Consolidated balance sheet

as at 31 December 2020

 
                                                          2020       2019 
                                               Note    GBP'000    GBP'000 
---------------------------------------------  ----  ---------  --------- 
Assets 
Cash and balances with central banks                 1,802,706  1,932,997 
Settlement balances                                     90,373     52,520 
Loans and advances to banks                            159,430    177,832 
Loans and advances to customers                        166,221    138,412 
Investment securities: 
 
  *    fair value through profit or loss               107,559    105,967 
 
  *    amortised cost                                  651,427    600,261 
Prepayments, accrued income and other assets            98,714     95,390 
Property, plant and equipment                           14,846     15,432 
Right-of-use 
 assets                                                 44,856     49,480 
Net deferred tax asset                                   3,342      2,636 
Intangible assets                                 8    231,144    227,807 
---------------------------------------------  ----  ---------  --------- 
Total assets                                         3,370,618  3,398,734 
---------------------------------------------  ----  ---------  --------- 
Liabilities 
Deposits by banks                                          893         28 
Settlement balances                                     95,412     57,694 
Due to customers                                     2,561,767  2,668,645 
Accruals, provisions and other liabilities        9    112,071     93,263 
Lease liabilities                                       56,124     61,004 
Current tax liabilities                                    971      4,766 
Subordinated loan notes                                 19,768     19,927 
Retirement benefit obligations                   10      9,785      8,014 
---------------------------------------------  ----  ---------  --------- 
Total liabilities                                    2,856,791  2,913,341 
---------------------------------------------  ----  ---------  --------- 
Equity 
Share capital                                            2,874      2,818 
Share premium                                          215,092    210,939 
Merger reserve                                          71,756     71,756 
Own shares                                            (46,744)   (41,971) 
Retained earnings                                      270,849    241,851 
---------------------------------------------  ----  ---------  --------- 
Total equity                                           513,827    485,393 
---------------------------------------------  ----  ---------  --------- 
Total liabilities and equity                         3,370,618  3,398,734 
---------------------------------------------  ----  ---------  --------- 
 

Company registered number: 01000403

Consolidated statement of cash flows

for the year ended 31 December 2020

 
                                                                          2020       2019 
                                                               Note    GBP'000    GBP'000 
-------------------------------------------------------------  ----  ---------  --------- 
Cash flows from operating activities 
Profit before tax                                                       43,779     39,652 
Change in fair value through profit or loss                            (1,881)      (410) 
Net interest income                                                    (8,422)   (16,412) 
Impairment losses on financial instruments                                 582        103 
Net charge for provisions                                         9        143      3,572 
Loss/(profit) on disposal of property, plant and equipment                   -        428 
Depreciation, amortisation and impairment                               31,229     33,799 
Foreign exchange movements                                               1,245      2,152 
Defined benefit pension scheme charges                           10        200        255 
Defined benefit pension contributions paid                       10    (3,111)    (3,128) 
Share-based payment charges                                             39,986     31,012 
Interest paid                                                          (5,300)   (11,421) 
Interest received                                                       12,376     28,264 
-------------------------------------------------------------  ----  ---------  --------- 
                                                                       110,826    107,866 
Changes in operating assets and liabilities: 
 
  *    net decrease/(increase) in loans and advances to 
       banks and customers                                              29,852   (31,076) 
 
  *    net increase in settlement balance debtors                     (37,852)   (12,765) 
 
  *    net increase in prepayments, accrued income and other 
       assets                                                            (722)   (13,725) 
 
  *    net (decrease)/increase in amounts due to customers 
       and deposits by banks                                         (106,013)    442,646 
 
  *    net increase in settlement balance creditors                     37,718     21,002 
 
  *    net increase in accruals, deferred income, provisions 
       and other liabilities                                            19,616      2,802 
-------------------------------------------------------------  ----  ---------  --------- 
Cash generated from operations                                          53,425    516,750 
Tax paid                                                              (21,410)   (17,133) 
-------------------------------------------------------------  ----  ---------  --------- 
Net cash inflow from operating activities                               32,015    499,617 
-------------------------------------------------------------  ----  ---------  --------- 
Cash flows from investing activities 
Acquisition of subsidiaries, net of cash acquired                     (12,048)          - 
Purchase of property, plant, equipment and intangible 
 assets                                                               (13,294)   (17,705) 
Purchase/(disposal) of right-of-use assets                               (238)          - 
Proceeds from sale of property, plant and equipment                          -      (239) 
Purchase of investment securities                                    (886,847)  (754,958) 
Proceeds from sale and redemption of investment securities             833,712  1,058,874 
-------------------------------------------------------------  ----  ---------  --------- 
Net cash (used in)/generated from investing activities                (78,715)    285,972 
-------------------------------------------------------------  ----  ---------  --------- 
Cash flows from financing activities 
Net (repurchase)/issue of ordinary shares                        14      (868)    (4,340) 
Dividends paid                                                    7   (37,831)   (35,959) 
Payment of lease liabilities                                           (4,880)    (4,623) 
Interest paid                                                          (1,060)    (1,171) 
-------------------------------------------------------------  ----  ---------  --------- 
Net cash used in financing activities                                 (44,639)   (46,093) 
-------------------------------------------------------------  ----  ---------  --------- 
Net (decrease)/increase in cash and cash equivalents                  (91,339)    739,496 
Cash and cash equivalents at the beginning of the year               2,148,033  1,408,537 
-------------------------------------------------------------  ----  ---------  --------- 
Cash and cash equivalents at the end of the year                 14  2,056,694  2,148,033 
-------------------------------------------------------------  ----  ---------  --------- 
 

Notes to the preliminary announcement

1. Accounting policies

In preparing the financial information included in this statement the group has applied accounting policies which are in accordance with International Financial Reporting Standards as adopted by the EU at 31 December 2020. The accounting policies have been applied consistently to all periods presented in this statement, except as detailed below.

   2   Critical accounting judgements and key sources of estimation uncertainty 

The group makes judgements and estimates that affect the application of the group's accounting policies and reported amounts of assets, liabilities, income and expenses within the next financial year. Estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

The following key accounting policies involve critical judgements made in applying the accounting policy and involve estimations.

2.1 Client relationship intangibles (note 8)

Critical judgements

Client relations hip intangibles purchased through corporate transactions

When the group purchases client relationships through transactions with other corporate entities, a judgement is made as to whether the transaction should be accounted for as a business combination or as a separate purchase of intangible assets. In making this judgement, the group assesses the assets, liabilities, operations and processes that were the subject of the transaction against the definition of a business combination in IFRS 3. In particular, consideration is given to the scale of the operations subject to the transaction and whether ownership of a corporate entity has been acquired, among other factors.

Payments to newly recruited investment managers

The group assesses whether payments made to newly recruited investment managers under contractual agreements represent payments for the acquisition of client relationship intangibles or remuneration for ongoing services provided to the group. If these payments are incremental costs of acquiring investment management contracts and are deemed to be recoverable (i.e. through future revenues earned from the funds that transfer), they are capitalised as client relationship intangibles. Otherwise, they are judged to be in relation to the provision of ongoing services and are expensed in the period in which they are incurred. Upfront payments made to investment managers upon joining are expensed as they are not judged to be incremental costs for acquiring the client relationships.

Estimation uncertainty

Amortisation of client relationship intangibles

The group makes estimates as to the expected duration of client relationships to determine the period over which related intangible assets are amortised. The amortisation period is estimated with reference to historical data on account closure rates and expectations that these will continue in the future. During the year, client relationship intangible assets were amortised over a 10-to-15-year period.

Amortisation of GBP14,302,000 (2019: GBP15,369,000) was charged during the year. At 31 December 2020, the carrying value of client relationship intangibles was GBP121,129,000 (2019: GBP124,456,000).

A reduction of three years in the amortisation period of those client relationship intangible assets currently amortised over 15 years would increase the annual amortisation charge by GBP5.9 million.

2.2 Retirement benefit obligations (note 10)

Estimation uncertainty

The principal assumptions underlying the reported deficit of GBP9,785,000 (2019: GBP8,014,000 deficit) are set out in note 10.

In setting these assumptions, the group makes estimates about a range of long-term trends and market conditions to determine the value of the surplus or deficit on its retirement benefit schemes, based on the group's expectations of the future and advice taken from qualified actuaries. Long-term forecasts and estimates are necessarily highly subjective and subject to risk that actual events may be significantly different to those forecast. If actual events deviate from the assumptions made by the group then the reported surplus or deficit in respect of retirement benefit obligations may be materially different.

The sensitivity of the retirement benefit obligations to changes in all of the underlying estimates are set out in note 10. Of these, the most sensitive assumption is the discount rate used to measure the defined benefit obligation. Increasing the discount rate by 1.0% would decrease the schemes' liabilities by GBP15,689,000 (2019: GBP28,701,000). A 1.0% decrease would have an equal and opposite effect.

2.3 Business combinations (note 4)

Critical judgement

Treatment and fair value of consideration transferred

On 31 August 2018, the group acquired the entire share capital of Speirs & Jeffrey ('S&J'). The group accounted for the transaction as a business combination.

As described in note 4, the purchase price payable for the acquisition is split into a number of different parts. The payment of certain elements has been deferred. At 31 December 2020, one element of the deferred consideration remained unvested and subject to ongoing vesting conditions.

Vesting of the GBP25,000,000 initial share consideration is contingent on continued employment of the vendors and this amount is being charged to profit or loss as a share-based payment for employee services over the vesting period.

Vesting of the earn-out consideration is payable in shares and is conditional on achieving certain operational and financial targets and the continued employment of the vendors.

Estimation uncertainty

Valuation of the earn-out consideration and incentivisation awards

During the year, the group revised its valuation of the-earn out consideration and related incentivisation awards, which are dependent on performance by the acquired business against certain operational and financial targets by 31 December 2020 and 31 December 2021.

The group estimates the total amount payable on these dates to be GBP44.7 million, based on agreed qualifying funds under management of GBP5.1 billion at 31 December 2020, and forecast incremental qualifying funds under management of GBP0.5 billion at 31 December 2021. As a result, accumulated charges of GBP35.3 million have been recognised since the acquisition in August 2018 with a corresponding credit to equity. An additional GBP0.6 million has been recognised as a provision on the balance sheet in respect of incentivisation awards to be settled in cash. The associated charge to profit or loss during the year was GBP23.1 million (note 4).

The value of incremental qualifying funds under management at the end of 2021 has been derived from a probability-weighted scenario analysis, which considers assumptions of forecast client attrition, and the rate at which existing clients will convert from non-discretionary to discretionary mandates.

In the prior year, the group's results were based on forecast qualifying funds under management of GBP4.8 billion at the end of 2020, and incremental qualifying funds under management of GBP48.0 million at the end of 2021. The material increase in forecast total qualifying funds under management during the year is due to lower than expected client attrition following the application of the group's standardised fee rates, and a higher market level at 31 December 2020. The group recognised an additional charge of GBP15.9 million in profit or loss during the period in relation to the increase in total forecast qualifying funds under management.

If qualifying funds under management at 31 December 2021 are GBP100 million higher or lower than management's estimate then the accumulated charges as at 31 December 2020 for earn-out consideration and incentivisation awards would be GBP1.25 million higher or lower and the charge to profit or loss in 2020 would be GBP1.25 million higher or lower.

Under the terms of the agreements, the maximum possible payment for the second earn-out and incentivisation awards is capped at GBP91,600,000; which represents incremental qualifying funds under management of approximately GBP3.7 billion at the end of 2021.

   3   Segmental information 

For management purposes, the group is organised into two operating divisions: Investment Management and Funds. Centrally incurred indirect expenses are allocated to these operating segments on the basis of the cost drivers that generate the expenditure; principally, these are the headcount of staff directly involved in providing those services from which the segment earns revenues, the value of funds under management and administration and the segment's total revenue. The allocation of these costs is shown in a separate column in the table below, alongside the information presented for internal reporting to the group executive committee, which is the group's chief operating decision-maker.

 
                                                    Investment             Indirect 
                                                    Management     Funds   expenses      Total 
31 December 2020                                       GBP'000   GBP'000    GBP'000    GBP'000 
-------------------------------------------------  -----------  --------  ---------  --------- 
Net investment management fee income                   230,309    43,929          -    274,238 
Net commission income                                   62,297         -          -     62,297 
Net interest income                                      8,422         -          -      8,422 
Fees from advisory services and other income            19,629     1,502          -     21,131 
-------------------------------------------------  -----------  --------  ---------  --------- 
Underlying operating income                            320,657    45,431          -    366,088 
-------------------------------------------------  -----------  --------  ---------  --------- 
 
Staff costs - fixed                                   (83,673)   (4,118)   (29,697)  (117,488) 
Staff costs - variable                                (56,414)  (12,015)    (9,299)   (77,728) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Total staff costs                                    (140,087)  (16,133)   (38,996)  (195,216) 
Other direct expenses                                 (33,371)   (8,693)   (36,278)   (78,342) 
Allocation of indirect expenses                       (67,753)   (7,521)     75,274          - 
-------------------------------------------------  -----------  --------  ---------  --------- 
Underlying operating expenses                        (241,211)  (32,347)          -  (273,558) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Underlying profit before tax                            79,446    13,084          -     92,530 
Charges in relation to client relationships 
 and goodwill (note 8)                                (14,302)         -          -   (14,302) 
Acquisition-related costs (note 5)                    (32,433)         -    (2,016)   (34,449) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Segment profit before tax                               32,711    13,084    (2,016)     43,779 
-------------------------------------------------  -----------  --------  ---------  --------- 
Profit before tax attributable to equity holders 
 of the company                                                                         43,779 
Taxation (note 6)                                                                     (17,127) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Profit for the year attributable to equity 
 holders of the company                                                                 26,652 
-------------------------------------------------  -----------  --------  ---------  --------- 
 
                                                    Investment 
                                                    Management     Funds                 Total 
                                                       GBP'000   GBP'000               GBP'000 
-------------------------------------------------  -----------  --------  ---------  --------- 
Segment total assets                                 3,243,198   121,320             3,364,518 
Unallocated assets                                                                       6,100 
-------------------------------------------------  -----------  --------  ---------  --------- 
Total assets                                                                         3,370,618 
-------------------------------------------------  -----------  --------  ---------  --------- 
 
 
                                                    Investment             Indirect 
                                                    Management     Funds   expenses      Total 
31 December 2019                                       GBP'000   GBP'000    GBP'000    GBP'000 
-------------------------------------------------  -----------  --------  ---------  --------- 
Net investment management fee income                   224,135    36,073          -    260,208 
Net commission income                                   51,132         -          -     51,132 
Net interest income                                     16,412         -          -     16,412 
Fees from advisory services and other income            19,247     1,072          -     20,319 
-------------------------------------------------  -----------  --------  ---------  --------- 
Underlying operating income                            310,926    37,145          -    348,071 
-------------------------------------------------  -----------  --------  ---------  --------- 
 
Staff costs - fixed                                   (78,562)   (3,783)   (28,477)  (110,822) 
Staff costs - variable                                (49,711)   (8,710)    (8,353)   (66,774) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Total staff costs                                    (128,273)  (12,493)   (36,830)  (177,596) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Other direct expenses                                 (40,392)   (7,299)   (34,111)   (81,802) 
Allocation of indirect expenses                       (63,842)   (7,099)     70,941          - 
-------------------------------------------------  -----------  --------  ---------  --------- 
Underlying operating expenses                        (232,507)  (26,891)          -  (259,398) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Underlying profit before tax                            78,419    10,254          -     88,673 
Charges in relation to client relationships 
 and goodwill (note 8)                                (15,964)         -          -   (15,964) 
Acquisition-related costs (note 5)                    (28,246)         -    (4,811)   (33,057) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Segment profit before tax                               34,209    10,254    (4,811)     39,652 
Profit before tax attributable to equity holders 
 of the company                                                                         39,652 
Taxation (note 6)                                                                     (12,729) 
-------------------------------------------------  -----------  --------  ---------  --------- 
Profit for the year attributable to equity 
 holders of the company                                                                 26,923 
-------------------------------------------------  -----------  --------  ---------  --------- 
 
                                                    Investment 
                                                    Management     Funds                 Total 
                                                       GBP'000   GBP'000               GBP'000 
-------------------------------------------------  -----------  --------  ---------  --------- 
Segment total assets                                 3,303,691    89,937             3,393,628 
Unallocated assets                                                                       5,106 
-------------------------------------------------  -----------  --------  ---------  --------- 
Total assets                                                                         3,398,734 
-------------------------------------------------  -----------  --------  ---------  --------- 
 

Underlying operating income is equal to operating income for the year ended 31 December 2020 (2019: equal).

The following table reconciles underlying operating expenses to operating expenses:

 
                                                               2020      2019 
                                                            GBP'000   GBP'000 
---------------------------------------------------------  --------  -------- 
Underlying operating expenses                               273,558   259,398 
Charges in relation to client relationships and goodwill 
 (note 8)                                                    14,302    15,964 
Acquisition-related costs (note 5)                           34,449    33,057 
---------------------------------------------------------  --------  -------- 
Operating expenses                                          322,309   308,419 
---------------------------------------------------------  --------  -------- 
 

Geographic analysis

The following table presents operating income analysed by the geographical location of the group entity providing the service:

 
                       2020      2019 
                    GBP'000   GBP'000 
-----------------  --------  -------- 
United Kingdom      353,712   335,732 
Jersey               12,376    12,339 
-----------------  --------  -------- 
Operating income    366,088   348,071 
-----------------  --------  -------- 
 

The following is an analysis of the carrying amount of non-current assets analysed by the geographical location of the assets:

 
                         2020      2019 
                      GBP'000   GBP'000 
-------------------  --------  -------- 
United Kingdom        286,409   239,056 
Jersey                  4,437     4,183 
-------------------  --------  -------- 
Non-current assets    290,846   243,239 
-------------------  --------  -------- 
 

Timing of revenue recognition

The following table presents operating income analysed by the timing of revenue recognition of the operating segment providing the service:

 
                                                       2020                   2019 
                                               ---------------------  --------------------- 
                                                Investment             Investment 
                                                Management     Funds   Management     Funds 
                                                   GBP'000   GBP'000      GBP'000   GBP'000 
---------------------------------------------  -----------  --------  -----------  -------- 
Products and services transferred at a point 
 in time                                            56,300      (12)       53,599       172 
Products and services transferred over time        264,851    44,949      257,327    36,973 
---------------------------------------------  -----------  --------  -----------  -------- 
Underlying operating income                        321,151    44,937      310,926    37,145 
---------------------------------------------  -----------  --------  -----------  -------- 
 

Major clients

The group is not reliant on any one client or group of connected clients for generation of revenues.

   4   Business combinations 

Speirs & Jeffrey

On 31 August 2018, the group acquired 100% of the ordinary share capital of Speirs & Jeffrey Limited ('Speirs & Jeffrey').

Contingent consideration

Contingent consideration of GBP15,000,000 was paid in May 2019, following the satisfaction of certain operational targets. Of this, GBP1,050,000 was treated as consideration in the acquisition accounting, as it was paid to vendors who were not required to remain in employment with the group. The amount paid was equal to what was provided for as at the date of acquisition; therefore, no measurement period adjustment has been reflected against the cost of acquisition. The remaining GBP13,950,000 was paid to vendors required to remain in employment with the group until the targets were met. Hence, it has been treated as remuneration for post-combination services and the grant date fair value charged to profit and loss. The contingent consideration payment was made 100% in shares.

Other deferred payments

The group continues to provide for the cost of other deferred and contingent payments to be made to vendors for the sale of the shares of Speirs & Jeffrey, as well as related incentivisation awards for other staff. These payments require the vendors to remain in employment with the group for the duration of the respective deferral periods. Hence, they are being treated as remuneration for post-combination services and the grant date fair value is charged to profit and loss over the respective vesting periods.

During the year, the group replaced a share-based incentivisation award for support staff with a cash award. The accumulated charge recognised in equity over the related vesting period has been reversed during the year, and a provision has been recognised at the year end in respect of the cash award. The award is expected to be settled within one year.

The remainder of payments are to be made in shares and are being accounted for as equity-settled share-based payments under IFRS 2:

- initial share consideration was payable on completion. However, although the shares were issued on the date of acquisition, they do not vest until the third anniversary of the acquisition date, subject to the vendors remaining employed until this date

- earn-out consideration and related incentivisation awards are payable in two parts in the third and fourth years following the acquisition date. Payment is subject to the delivery of certain operational and financial performance targets.

Further details of each of these elements is as follows:

 
                                                                            Grant date 
                                             Gross amount                   fair value     Expected vesting 
                                                  GBP'000      Grant date      GBP'000                 date 
-------------------------------------------  ------------  --------------  -----------  ------------------- 
Initial share consideration                        25,000  31 August 2018       23,462       31 August 2021 
Earn-out consideration and incentivisation 
 awards                                            44,680  31 August 2018       45,344  31 December 2020/21 
-------------------------------------------  ------------  --------------  -----------  ------------------- 
 

The gross amount in respect of the earn-out consideration and incentivisation awards represents management's best estimate as to the extent to which the performance targets will be achieved.

The charge recognised in profit or loss for the year ended 31 December 2020 for the above elements is as follows:

 
                                                        2020      2019 
                                                     GBP'000   GBP'000 
--------------------------------------------------  --------  -------- 
Initial share consideration                            9,215     8,402 
Contingent consideration                                   -     6,015 
Earn-out consideration and incentivisation awards     23,042     9,724 
Other 
 deferred awards                                           -     1,885 
--------------------------------------------------  --------  -------- 
                                                      32,257    26,026 
--------------------------------------------------  --------  -------- 
 

Other deferred awards represent cash amounts paid one year following the acquisition date.

These costs are being reported as staff costs within acquisition-related costs (see note 5).

Barclays Wealth's Personal Injury and Court of Protection business

On 3 April 2020, the group acquired the trade and assets of Barclays Wealth's Personal Injury and Court of Protection business. The acquired trade relates to the provision of discretionary investment management services to Personal Injury and Court of Protection clients.

Cash consideration of GBP12,048,000 was transferred on the date of acquisition. The sale and purchase agreement also comprises an employee incentive plan that is payable in two tranches. The awards under this plan are considered to be directly attributable costs of acquiring new client relationships, hence these costs have been capitalised in line with IFRS 15 (note 8).

Identifiable assets acquired and liabilities assumed

The identifiable net assets of the acquired business at the acquisition date were as follows:

 
                            Fair value 
                               GBP'000 
--------------------------  ---------- 
Intangible assets                6,890 
Deferred tax liabilities       (1,309) 
--------------------------  ---------- 
Total net assets acquired        5,581 
--------------------------  ---------- 
 

The fair value of the client relationship intangible assets has been measured using a multi-period earnings method (note 8). The model uses estimates of client longevity and investment performance to derive a series of cash flows, which are discounted to a present value to determine the fair value of the client relationships acquired. The deferred tax liability arises on recognition of the client relationship intangible assets, and is equal to its carrying value.

Goodwill

Goodwill arising from the acquisition has been recognised as follows:

 
                                                             GBP'000 
-----------------------------------------------------------  ------- 
Total consideration (see above)                               12,048 
Fair value of identifiable net assets acquired (see above)   (5,581) 
-----------------------------------------------------------  ------- 
                                                               6,467 
-----------------------------------------------------------  ------- 
 

Goodwill of GBP6,467,000 arises as a result of the acquired workforce, expected future growth, and operational synergies arising post integration. The group does not believe there are any key assumptions where reasonable changes could occur which could give rise to a material adjustment in the carrying value.

   5   Acquisition-related costs 
 
                                                                2020      2019 
                                                             GBP'000   GBP'000 
----------------------------------------------------------  --------  -------- 
Acquisition of Speirs & Jeffrey                               34,273    30,837 
Acquisition of Vision and Castle                                   -     2,041 
Acquisition of Barclay's Wealth Personal Injury and Court 
 of Protection business                                          176       179 
----------------------------------------------------------  --------  -------- 
Acquisition-related costs                                     34,449    33,057 
----------------------------------------------------------  --------  -------- 
 

Costs relating to the acquisition of Speirs & Jeffrey

The group has incurred the following costs in relation to the 2018 acquisition of Speirs & Jeffrey, summarised by the following classification within the income statement:

 
                                     2020      2019 
                                  GBP'000   GBP'000 
-------------------------------  --------  -------- 
Acquisition costs: 
 
  *    Staff costs                 32,257    26,026 
 
  *    Legal and advisory fees         20       103 
Integration costs                   1,996     4,708 
-------------------------------  --------  -------- 
                                   34,273    30,837 
-------------------------------  --------  -------- 
 

Non-staff acquisition costs of GBP20,000 (2019: GBP103,000) and integration costs of GBP1,996,000 (2019: GBP4,708,000) have not been allocated to a specific operating segment (note 3).

Costs relating to the acquisition of Vision Independent Financial Planning and Castle Investment Solutions

The group made the final payment in relation to the 2015 acquisition of Vision Independent Financial Planning and Castle Investment Solutions at the end of 2019. The group has incurred the following costs in relation to the 2015 acquisition of Vision Independent Financial Planning and Castle Investment Solutions, summarised by the following classification with the income statement:

 
                       2020      2019 
                    GBP'000   GBP'000 
-----------------  --------  -------- 
Staff costs               -     1,375 
Interest expense          -       666 
-----------------  --------  -------- 
                          -     2,041 
-----------------  --------  -------- 
 

Amounts reported in staff costs relate to deferred payments to previous owners who were required to remain in employment with the acquired companies until payment. The payment was settled at the end of 2019 (note 9).

Costs relating to the acquisition of Barclays Wealth's Personal Injury and Court of Protection business

On 3 April 2020, the group acquired the trade and assets of Barclays Wealth's Personal Injury and Court of Protection business. The group incurred professional services costs of GBP176,000 (2019: GBP179,000) in relation to the acquisition during the year.

   6   Income tax expense 
 
                                                   2020      2019 
                                                GBP'000   GBP'000 
---------------------------------------------  --------  -------- 
Current tax: 
 
  *    charge for the year                       18,247    16,809 
 
  *    adjustments in respect of prior years      (727)     (893) 
Deferred tax: 
 
  *    credit for the year                      (1,495)   (3,767) 
 
  *    adjustments in respect of prior years      1,102       580 
---------------------------------------------  --------  -------- 
                                                 17,127    12,729 
---------------------------------------------  --------  -------- 
 

The tax charge is calculated based on our best estimate of the amount payable as at the balance sheet date. Any subsequent differences between these estimates and the actual amounts paid are recorded as adjustments in respect of prior years.

The tax charge on profit for the year is higher (2019: higher) than the standard rate of corporation tax in the UK of 19.0% (2019: 19.0%).

The differences are explained below:

 
                                                                  2020      2019 
                                                               GBP'000   GBP'000 
------------------------------------------------------------  --------  -------- 
Tax on profit from ordinary activities at the standard rate 
 of 19.0% (2019: 19.0%) effects of:                              8,318     7,534 
 
  *    disallowable expenses                                       454       537 
 
  *    share-based payments                                      2,228       410 
 
  *    tax on overseas earnings                                  (225)     (233) 
 
  *    adjustments in respect of prior year                        375     (313) 
 
  *    deferred payments to previous owners of acquired 
       companies (note 5)                                        5,455     4,508 
 
  *    other                                                      (49)        22 
 
  *    Effect of change in corporation tax rate on deferred 
       tax                                                         571       264 
------------------------------------------------------------  --------  -------- 
                                                                17,127    12,729 
------------------------------------------------------------  --------  -------- 
 
   7   Dividends 
 
                                                                   2020      2019 
                                                                GBP'000   GBP'000 
-------------------------------------------------------------  --------  -------- 
Amounts recognised as distributions to equity holders in 
 the year: 
 
  *    final dividend for the year ended 31 December 2019 of 
       45.0p (2018: 42.0p) per share                             24,316    22,433 
 
  *    interim dividend for the year ended 31 December 2020 
       of 25.0p (2019: 25.0p) per share                          13,515    13,526 
-------------------------------------------------------------  --------  -------- 
Dividends paid in the year of 70.0p (2019: 67.0p) per share      37,831    35,959 
-------------------------------------------------------------  --------  -------- 
Proposed final dividend for the year ended 31 December 
 2020 of 47.0p (2019: 45.0p) per share                           25,213    24,188 
-------------------------------------------------------------  --------  -------- 
 

An interim dividend of 25.0p per share was paid on 6 October 2020 to shareholders on the register at the close of business on 4 September 2020 (2019: 25.0p).

A final dividend declared of 47.0p per share (2019: 45.0p) is payable on 11 May 2021 to shareholders on the register at the close of business on 23 April 2021. The final dividend is subject to approval by shareholders at the Annual General Meeting on 6 May 2021 and has not been included as a liability in the financial statements.

   8   Intangible assets 
 
                              2020      2019 
                           GBP'000   GBP'000 
------------------------  --------  -------- 
Goodwill                    96,872    90,405 
Other intangible assets    134,272   137,402 
------------------------  --------  -------- 
                           231,144   227,807 
------------------------  --------  -------- 
 

Goodwill

Goodwill acquired in a business combination is allocated, at acquisition, to the groups of cash-generating units (CGUs) that are expected to benefit from that business combination. During 2019, the group revised its methodology by which it defines its CGUs and how it allocates goodwill to groups of CGUs. This resulted in goodwill of GBP227,000 previously allocated to the Rooper & Whately CGU being reallocated to the Investment Management group of CGUs.

Under this methodology, the carrying amount of goodwill has been allocated as follows:

 
                                          Investment 
                                          Management     Trust     Total 
                                             GBP'000   GBP'000   GBP'000 
---------------------------------------  -----------  --------  -------- 
Cost 
At 1 January 2019 and 1 January 2020          90,405     1,954    92,359 
Acquired through business combinations         6,467         -     6,467 
---------------------------------------  -----------  --------  -------- 
At 31 December 2020                           96,872     1,954    98,826 
---------------------------------------  -----------  --------  -------- 
Impairment 
At 1 January 2019                                  -     1,359     1,359 
Charge in the year                                 -       595       595 
---------------------------------------  -----------  --------  -------- 
At 1 January 2020                                  -     1,954     1,954 
Charge in the year                                 -         -         - 
---------------------------------------  -----------  --------  -------- 
At 31 December 2020                                -     1,954     1,954 
---------------------------------------  -----------  --------  -------- 
Carrying amount at 31 December 2020           96,872         -    96,872 
---------------------------------------  -----------  --------  -------- 
Carrying amount at 31 December 2019           90,405         -    90,405 
---------------------------------------  -----------  --------  -------- 
Carrying amount at 1 January 2019             90,405       595    91,000 
---------------------------------------  -----------  --------  -------- 
 

Goodwill acquired through business combinations in the period relates to the acquisition of the Barclays Wealth's Personal Injury and Court of Protection business (note 4). This has been allocated to the Investment Management group of CGUs. The group does not believe there are any key assumptions where reasonable changes could occur which could give rise to a material adjustment in the carrying value.

Impairment

The recoverable amounts of the groups of CGUs to which goodwill is allocated are assessed using value-in-use calculations. The group prepares cash flow forecasts derived from the most recent financial budgets approved by the board, covering the forthcoming and future years. Budgets are extrapolated for five years based on annual revenue and cost growth for each group of CGUs (see table below), as well as the group's expectation of future industry growth rates. A five-year extrapolation period is chosen as this aligns with the period covered by the group's ICAAP modelling. A terminal growth rate is applied to year five cash flows, which takes into account the net growth forecasts over the extrapolation period and the long-term average growth rate for the industry. The group estimates discount rates using pre-tax rates that reflect current market assessments of the time value of money and the risks specific to the group of CGUs.

The pre-tax rate used to discount the forecast cash flows for each group of CGU is shown in the table below; these are based on a risk-adjusted weighted average cost of capital. The group judges that these discount rates appropriately reflect the markets in which each group of CGUs operate.

There was no impairment to the goodwill allocated to the Investment Management group of CGUs during the period. The group has considered any reasonably foreseeable changes to the assumptions used in the value-in-use calculation for the Investment Management group of CGUs, including the impact of climate change and COVID-19 to its cash flow projections and the level of risk associated with those cash flows. Based on this assessment, no such change would result in an impairment of the goodwill allocated to this CGU.

During the year ended 31 December 2019, the group recognised an impairment charge of GBP595,000 in relation to goodwill allocated to the Trust group of CGUs. The recoverable amount of the group of CGUs was lower than the carrying value, which reflected the fact that the business associated with this goodwill is contracting. This reduced the carrying value of the goodwill allocated to the Trust group of CGUs in 2019 to GBPnil.

 
                                Investment Management      Trust 
                               -----------------------  ------------ 
At 31 December                       2020         2019  2020    2019 
---------------------------    ----------  -----------  ----  ------ 
Discount rate                       12.2%         8.7%     -   10.7% 
Annual revenue growth rate           5.0%         3.0%     -  (1.0)% 
Terminal growth rate                 1.0%       (2.0)%     -  (3.0)% 
-----------------------------  ----------  -----------  ----  ------ 
 

Other intangible assets

 
                                                             Software 
                                                 Client   development  Purchased 
                                          relationships         costs   software     Total 
                                                GBP'000       GBP'000    GBP'000   GBP'000 
---------------------------------------  --------------  ------------  ---------  -------- 
Cost 
At 1 January 2019                               203,617         7,209     36,887   247,713 
Internally developed in the year                      -         1,485          -     1,485 
Purchased in the year                             5,269             -      7,012    12,281 
Disposals                                       (1,750)         (512)    (2,751)   (5,013) 
                                         --------------  ------------  ---------  -------- 
At 1 January 2020                               207,136         8,182     41,148   256,466 
Internally developed in the year                      -         1,613          -     1,613 
Acquired through business combinations            6,890             -          -     6,890 
Purchased in the year                             4,085             -      6,269    10,354 
Disposals                                       (1,858)             -    (1,228)   (3,086) 
---------------------------------------  --------------  ------------  ---------  -------- 
At 31 December 2020                             216,253         9,795     46,189   272,237 
---------------------------------------  --------------  ------------  ---------  -------- 
Amortisation and impairment 
At 1 January 2019                                69,061         5,215     25,519    99,795 
Impairment charge                                     -           415      2,727     3,142 
Amortisation charge                              15,369           919      4,843    21,131 
Disposals                                       (1,750)         (512)    (2,742)   (5,004) 
---------------------------------------  --------------  ------------  ---------  -------- 
At 1 January 2020                                82,680         6,037     30,347   119,064 
Impairment charge                                     -             -          -         - 
Amortisation charge                              14,302         1,197      6,488    21,987 
Disposals                                       (1,858)             -    (1,228)   (3,086) 
---------------------------------------  --------------  ------------  ---------  -------- 
At 31 December 2020                              95,124         7,234     35,607   137,965 
---------------------------------------  --------------  ------------  ---------  -------- 
Carrying amount at 31 December 2020             121,129         2,561     10,582   134,272 
---------------------------------------  --------------  ------------  ---------  -------- 
Carrying amount at 31 December 2019             124,456         2,145     10,801   137,402 
---------------------------------------  --------------  ------------  ---------  -------- 
Carrying amount at 1 January 2019               134,556         1,994     11,368   147,918 
---------------------------------------  --------------  ------------  ---------  -------- 
 

Client relationships of GBP6,890,000 acquired through business combinations in the period relate to the acquisition of the Barclays Wealth's Personal Injury and Court of Protection business (note 4).

Purchases of client relationships of GBP4,085,000 (2019: GBP5,269,000) in the year relate to payments made to investment managers and third parties for the introduction of client relationships.

The total amount charged to profit or loss in the year in relation to goodwill and client relationships was GBP14,302,000 (2019: GBP15,369,000).

Purchased software with a cost of GBP23,803,000 (2019: GBP20,373,000) has been fully amortised but is still in use.

   9   Provisions 

Accruals, deferred income, provisions and other liabilities

 
                                   2020      2019 
                                GBP'000   GBP'000 
-----------------------------  --------  -------- 
Trade creditors                     785     4,001 
Other creditors                  20,766     7,680 
Accruals                         81,805    72,850 
Other provisions (see below)      8,715     8,732 
-----------------------------  --------  -------- 
                                112,071    93,263 
-----------------------------  --------  -------- 
 

Other provisions

 
                                          Deferred, 
                                           variable        Deferred 
                                              costs             and 
                                         to acquire      contingent 
                                             client   consideration          Legal 
                                       relationship     in business            and  Property- 
                                        intangibles    combinations   compensation    related     Total 
                                            GBP'000         GBP'000        GBP'000    GBP'000   GBP'000 
------------------------------------  -------------  --------------  -------------  ---------  -------- 
At 1 January 2019                             1,061           2,378            809      7,536    11,784 
====================================  =============  ==============  =============  =========  ======== 
Charged to profit or loss                         -               -          2,852      1,350     4,202 
Unused amount credited to profit or 
 loss                                             -               -          (320)      (310)     (630) 
====================================  =============  ==============  =============  =========  ======== 
Net charge to profit or loss                      -               -          2,532      1,040     3,572 
Other movements                               5,269             179              -          -     5,448 
Utilised/paid during the year               (5,011)         (2,557)        (1,166)    (3,338)  (12,072) 
------------------------------------  -------------  --------------  -------------  ---------  -------- 
At 1 January 2020                             1,319               -          2,175      5,238     8,732 
====================================  =============  ==============  =============  =========  ======== 
Charged to profit or loss                                       588            639      (642)       585 
Unused amount credited to profit or 
 loss                                             -               -          (419)       (23)     (442) 
====================================  =============  ==============  =============  =========  ======== 
Net charge to profit or loss                      -             588            220      (665)       143 
Other movements                               3,857               -              -          -     3,857 
Utilised/paid during the year               (1,391)               -        (1,801)      (825)   (4,017) 
------------------------------------  -------------  --------------  -------------  ---------  -------- 
At 31 December 2020                           3,785             588            594      3,748     8,715 
------------------------------------  -------------  --------------  -------------  ---------  -------- 
 
Payable within 1 year                         1,289             588            594          -     2,471 
Payable after 1 year                          2,496               -              -      3,748     6,244 
------------------------------------  -------------  --------------  -------------  ---------  -------- 
                                              3,785             588            594      3,748     8,715 
------------------------------------  -------------  --------------  -------------  ---------  -------- 
 

Deferred, variable costs to acquire client relationship intangibles

Other movements in provisions relate to deferred payments to investment managers and third parties for the introduction of client relationships, which have been capitalised in the year.

Deferred and contingent consideration in business combinations

Following the satisfaction of certain operational targets, contingent consideration of GBP1,050,000 was paid to vendors of Speirs & Jeffrey in May 2019 (see note 4). In addition, contingent consideration of GBP1,507,000 was paid in October 2019 in respect of the acquisition of Vision Independent Financial Planning and Castle Investment Solutions.

Legal and compensation

During the ordinary course of business the group may, from time to time, be subject to complaints, as well as threatened and actual legal proceedings (which may include lawsuits brought on behalf of clients or other third parties) both in the UK and overseas. Any such material matters are periodically reassessed, with the assistance of external professional advisers where appropriate, to determine the likelihood of the group incurring a liability. In those instances where it is concluded that it is more likely than not that a payment will be made, a provision is established to the group's best estimate of the amount required to settle the obligation at the relevant balance sheet date. The timing of settlement of provisions for client compensation or litigation is dependent, in part, on the duration of negotiations with third parties.

Property-related

Property-related provisions of GBP3,748,000 relate to dilapidation provisions expected to arise on leasehold premises held by the group (2019: GBP5,238,000). Prior-year balances also included monies due under the contract with the assignee of leases on the group's former property at 1 Curzon Street, which was fully utilised in the year.

Dilapidation provisions are calculated using a discounted cash flow model; during the year ended 31 December 2020, dilapidation provisions decreased by GBP645,000 (2019: increased by GBP677,000). The group utilised GBP825,000 (2019: GBP3,338,000) of the dilapidations provision held for the surplus property at 1 Curzon Street during the year. The impact of discounting led to an additional credit of GBP645,000 (2019: additional charge of GBP1,364,000) being recognised during the year.

Amounts payable after one year

Property-related provisions of GBP3,748,000 are expected to be settled within 13 years of the balance sheet date, which corresponds to the longest lease for which a dilapidations provision is being held. Remaining provisions payable after one year are expected to be settled within three years of the balance sheet date.

10 Long-term employee benefits

Defined contribution pension scheme

The group operates a defined contribution group personal pension scheme and contributes to various other personal pension arrangements for certain directors and employees. The total of contributions made to these schemes during the year was GBP10,411,000 (2019: GBP9,726,000). The group also operates a defined contribution scheme for overseas employees, for which the total contributions were GBP67,000 (2019: GBP58,000).

Defined benefit pension schemes

The group operates two defined benefit pension schemes that operate within the UK legal and regulatory framework: the Rathbone 1987 Scheme and the Laurence Keen Retirement Benefit Scheme. The schemes are currently both clients of Rathbone Investment Management, with investments managed on a discretionary basis, in accordance with the statements of investment principles agreed by the trustees. Scheme assets are held separately from those of the group.

The trustees of the schemes are required to act in the best interest of the schemes' beneficiaries. The appointment of trustees is determined by the schemes' trust documentation and legislation. The group has a policy that one third of all trustees should be nominated by members of the schemes.

Following a High Court ruling in 2018, the cost of equalising pension benefits for the impact of unequal Guaranteed Minimum Pensions (GMPs) has been recognised. Only the Laurence Keen Scheme was impacted. The Rathbone 1987 Scheme was never contracted out, meaning there are no GMP benefits in this scheme. Ahead of a specific method for equalisation being agreed with the scheme trustees, the cost has been estimated using a method consistent with that deemed by the High Court to be the minimum necessary to achieve equality. The High Court made a further ruling in November 2020 relating to members with GMPs that had previously transferred out, whereby the scheme remains liable for paying any required adjustments arising from GMP equalisation. An estimate of the additional payment has been recognised as a past service cost in the year.

The Laurence Keen Scheme was closed to new entrants and future accrual with effect from 30 September 1999. Past service benefits continue to be calculated by reference to final pensionable salaries. From 1 October 1999, all the active members of the Laurence Keen Scheme were included under the Rathbone 1987 Scheme for accrual of retirement benefits for further service. The Rathbone 1987 Scheme was closed to new entrants with effect from 31 March 2002 and to future accrual from 30 June 2017.

The schemes are valued by independent actuaries at least every three years using the projected unit credit method, which looks at the value of benefits accruing over the years following the valuation date based on projected salary to the date of termination of services, discounted to a present value using a rate that reflects the characteristics of the liability. The valuations are updated at each balance sheet date in between full valuations. The latest full actuarial valuations were carried out as at 31 December 2019.

The assumptions used by the actuaries, to estimate the schemes' liabilities, are the best estimates chosen from a range of possible actuarial assumptions. Due to the timescale covered by the liability, these assumptions may not necessarily be borne out in practice.

The principal actuarial assumptions used, which reflect the different membership profiles of the schemes, were:

 
                                                    Laurence Keen         Rathbone 1987 
                                                        Scheme                Scheme 
                                                 --------------------  -------------------- 
                                                      2020       2019       2020       2019 
                                                         %          %          %          % 
                                                   (unless    (unless    (unless    (unless 
                                                   stated)    stated)    stated)    stated) 
-----------------------------------------------  ---------  ---------  ---------  --------- 
Rate of increase of salaries                           n/a        n/a        n/a        n/a 
Rate of increase of pensions in payment               3.40       3.40       3.00       3.10 
Rate of increase of deferred pensions                 3.00       3.10       3.00       3.10 
Discount rate                                         1.30       2.05       1.30       2.05 
Inflation*                                            3.00       3.10       3.00       3.10 
Percentage of members transferring out of 
 the schemes per annum                                3.00       3.00       3.00       3.00 
Average age of members at date of transferring 
 out (years)                                          52.5       52.5       52.5       52.5 
-----------------------------------------------  ---------  ---------  ---------  --------- 
 

* Inflation assumptions are based on the Retail Prices Index

Over the year, the financial assumptions have been amended to reflect changes in market conditions. Specifically:

1. the discount rate has been decreased by 0.75% to reflect a decrease in the yields available on AA-rated corporate bonds

2. the assumed rate of future inflation has decreased by 0.1% and reflects expectations of long-term inflation as implied by changes in the Bank of England inflation yield curve

3. the assumed rates of future increases to pensions in payment has decreased by 0.1% for the Rathbone 1987 Scheme, consistent with the assumed rate of future inflation. For the Laurence Keen Scheme they have remained the same (once rounded).

Over the year the mortality assumptions have been updated. The CMI model used to project future improvements in mortality has been updated from the 2018 version to the 2019 version, and the mortality base tables have been updated from the S2NxA tables with an 85% scaling factor to the S3PxA 'Light' tables with no scaling factor. Other demographic assumptions have remained unchanged.

The assumed duration of the liabilities for the Laurence Keen Scheme is 16 years (2019: 19 years) and the assumed duration for the Rathbone 1987 Scheme is 21 years (2019: 22 years).

The normal retirement age for members of the Laurence Keen Scheme is 65 (60 for certain former directors). The normal retirement age for members of the Rathbone 1987 Scheme is 60 for service prior to 1 July 2009 and 65 thereafter, following the introduction of pension benefits based on Career-Average Revalued Earnings (CARE) from that date. The assumed life expectancy for the membership of both schemes is based on the S3PA 'Light' actuarial tables (2019: S2NA tables) with improvements in line with the CMI 2019 tables with a long-term rate of improvement of 1.5% p.a. The assumed life expectancies on retirement were:

 
                                       2020            2019 
                                  --------------  -------------- 
                                  Males  Females  Males  Females 
----------------------  --------  -----  -------  -----  ------- 
Retiring today:          aged 60   28.2     29.8   27.9     30.0 
                         aged 65   23.3     24.8   23.1     25.1 
Retiring in 20 years:    aged 60   29.9     31.5   29.7     31.9 
                         aged 65   24.8     26.5   24.7     26.9 
 -------------------------------  -----  -------  -----  ------- 
 

The amount included in the balance sheet arising from the group's assets in respect of the schemes is as follows:

 
                                                2020                            2019 
                                   ------------------------------  ------------------------------ 
                                   Laurence   Rathbone             Laurence   Rathbone 
                                       Keen       1987                 Keen       1987 
                                     Scheme     Scheme      Total    Scheme     Scheme      Total 
                                    GBP'000    GBP'000    GBP'000   GBP'000    GBP'000    GBP'000 
---------------------------------  --------  ---------  ---------  --------  ---------  --------- 
Present value of defined benefit 
 obligations                       (12,374)  (153,030)  (165,404)  (12,726)  (146,398)  (159,124) 
Fair value of scheme assets          12,592    143,027    155,619    12,178    138,932    151,110 
---------------------------------  --------  ---------  ---------  --------  ---------  --------- 
Net defined benefit liability           218   (10,003)    (9,785)     (548)    (7,466)    (8,014) 
---------------------------------  --------  ---------  ---------  --------  ---------  --------- 
 

The amounts recognised in profit or loss, within operating expenses, are as follows:

 
                                            2020                          2019 
                                ----------------------------  ---------------------------- 
                                Laurence  Rathbone            Laurence  Rathbone 
                                    Keen      1987                Keen      1987 
                                  Scheme    Scheme     Total    Scheme    Scheme     Total 
                                 GBP'000   GBP'000   GBP'000   GBP'000   GBP'000   GBP'000 
------------------------------  --------  --------  --------  --------  --------  -------- 
Net interest on net liability          7       117       124        15       240       255 
Past service cost                     76         -        76                   -         - 
------------------------------  --------  --------  --------  --------  --------  -------- 
                                      83       117       200        15       240       255 
------------------------------  --------  --------  --------  --------  --------  -------- 
 

Remeasurements of the net defined benefit asset have been reported in other comprehensive income. The actual return on scheme assets was a rise in value of GBP451,000 (2019: GBP1,380,000 rise) for the Laurence Keen Scheme and a rise in value of GBP9,660,000 (2019: GBP18,357,000 rise) for the Rathbone 1987 Scheme.

Movements in the present value of defined benefit obligations were as follows:

 
                                               2020                          2019 
                                   ----------------------------  ---------------------------- 
                                   Laurence  Rathbone            Laurence  Rathbone 
                                       Keen      1987                Keen      1987 
                                     Scheme    Scheme     Total    Scheme    Scheme     Total 
                                    GBP'000   GBP'000   GBP'000   GBP'000   GBP'000   GBP'000 
---------------------------------  --------  --------  --------  --------  --------  -------- 
At 1 January                         12,726   146,398   159,124    12,383   134,150   146,533 
Service cost (employer's part)            -         -         -         -         -         - 
Interest cost                           257     2,916     3,173       336     3,739     4,075 
Contributions from members                -         -         -         -         -         - 
Actuarial experience gains          (1,081)   (3,272)   (4,353)        10       121       131 
Actuarial (gains)/losses arising 
 from: 
 
  *    demographic assumptions        (389)   (5,154)   (5,543)     (293)   (3,243)   (3,536) 
 
  *    financial assumptions          1,158    20,482    21,640     1,452    17,560    19,012 
Past service cost                        76         -        76         -         -         - 
Benefits paid                         (373)   (8,340)   (8,713)   (1,162)   (5,929)   (7,091) 
---------------------------------  --------  --------  --------  --------  --------  -------- 
At 31 December                       12,374   153,030   165,404    12,726   146,398   159,124 
---------------------------------  --------  --------  --------  --------  --------  -------- 
 

Movements in the fair value of scheme assets were as follows:

 
                                                                        2020                          2019 
                                                            ----------------------------  ---------------------------- 
                                                            Laurence  Rathbone            Laurence  Rathbone 
                                                                Keen      1987                Keen      1987 
                                                              Scheme    Scheme     Total    Scheme    Scheme     Total 
                                                             GBP'000   GBP'000   GBP'000   GBP'000   GBP'000   GBP'000 
----------------------------------------------------------  --------  --------  --------  --------  --------  -------- 
At 1 January                                                  12,178   138,932   151,110    11,624   123,712   135,336 
Remeasurement of net defined 
 benefit liability: 
 
  *    interest income                                           250     2,799     3,049       321     3,499     3,820 
 
  *    return on scheme assets (excluding amounts included 
       in interest income)                                       201     6,861     7,062     1,059    14,858    15,917 
Contributions from the sponsoring 
 companies                                                       336     2,775     3,111       336     2,792     3,128 
Contributions from scheme members                                  -         -         -         -         -         - 
Benefits paid                                                  (373)   (8,340)   (8,713)   (1,162)   (5,929)   (7,091) 
----------------------------------------------------------  --------  --------  --------  --------  --------  -------- 
At 31 December                                                12,592   143,027   155,619    12,178   138,932   151,110 
----------------------------------------------------------  --------  --------  --------  --------  --------  -------- 
 

The statements of investment principles set by the trustees of both schemes were revised in 2020. They require that the assets of the schemes are invested in a diversified portfolio of assets, split between return-seeking assets (primarily equities) and safer assets (corporate bonds and liability-driven investments).

The expected asset allocations at 31 December 2020 as set out in the statements of investment principles are as follows:

 
                                              Laurence  Rathbone 
                                                  Keen      1987 
Target asset allocation at 31 December 2020     Scheme    Scheme 
--------------------------------------------  --------  -------- 
Benchmark 
Safer assets                                       60%       60% 
Growth assets                                      40%       40% 
Range 
                                                 50% -     50% - 
Safer assets                                       70%       70% 
                                                 30% -     30% - 
Growth assets                                      50%       50% 
--------------------------------------------  --------  -------- 
 

The analysis of the scheme assets, measured at bid prices, at the balance sheet date was as follows:

 
                                             2020      2019         2020         2019 
                                             Fair      Fair      Current      Current 
                                            value     value   allocation   allocation 
Laurence Keen Scheme                      GBP'000   GBP'000            %            % 
---------------------------------------  --------  --------  -----------  ----------- 
Equity instruments: 
 
  *    United Kingdom                         485     3,320 
 
  *    Eurozone                               555       408 
 
  *    North America                        2,284       696 
 
  *    Other                                2,048       704 
---------------------------------------  --------  --------  -----------  ----------- 
                                            5,372     5,128           43           42 
Debt instruments: 
 
  *    United Kingdom government bonds          -     4,693 
 
  *    Overseas corporate bonds                 -       158 
 
  *    United Kingdom corporate bonds       4,489     1,847 
---------------------------------------  --------  --------  -----------  ----------- 
                                            4,489     6,698           36           55 
Liability-driven investments                2,441         -           19            - 
Cash                                          161        79            1            1 
Other                                         129       273            1            2 
---------------------------------------  --------  --------  -----------  ----------- 
At 31 December                             12,592    12,178          100          100 
---------------------------------------  --------  --------  -----------  ----------- 
 
 
                                             2020      2019         2020         2019 
                                             Fair      Fair      Current      Current 
                                            value     value   allocation   allocation 
Rathbone 1987 Scheme                      GBP'000   GBP'000            %            % 
---------------------------------------  --------  --------  -----------  ----------- 
Equity instruments: 
 
  *    United Kingdom                      29,299    42,518 
 
  *    Eurozone                             5,948     6,769 
 
  *    North America                       15,978     9,492 
 
  *    Other                               15,497     8,887 
---------------------------------------  --------  --------  -----------  ----------- 
                                           66,722    67,666           46           48 
Debt instruments: 
 
  *    United Kingdom government bonds          -    37,184 
 
  *    Overseas government bonds                -     1,324 
 
  *    United Kingdom corporate bonds      41,509    11,198 
 
  *    Overseas corporate bonds                 -         - 
---------------------------------------  --------  --------  -----------  ----------- 
                                           41,509    49,706           29           36 
Derivatives: 
 
  *    Interest rate swap funds                 -    14,615 
---------------------------------------  --------  --------  -----------  ----------- 
                                                -    14,615            -           11 
Liability-driven investments               32,700         -           24            - 
Cash                                        2,096     6,945            1            5 
Other                                           -         -            -            - 
---------------------------------------  --------  --------  -----------  ----------- 
At 31 December                            143,027   138,932          100          100 
---------------------------------------  --------  --------  -----------  ----------- 
 

All equity instruments have quoted prices in active markets. 'Other' scheme assets comprise commodities (2019: comprise commodities and property funds). Buy and maintain credit funds have been classified as UK corporate bonds.

The Rathbone 1987 Scheme previously held shares in real-time inflation-linked interest rate swap funds, which had a fair value of GBP14,615,000 at 31 December 2019. During the year, a proportion of assets were transferred to new fund managers, Legal and General Investment Management, and the interest rate swap instrument was subsequently sold. The Scheme now holds liability-driven investments, which act to reduce the group's exposure to changes in net defined benefit pension obligations arising from changes in interest rates and inflation.

The key assumptions affecting the results of the valuation are the discount rate, future inflation, mortality, the rate of members transferring out and the average age at the time of transferring out. In order to demonstrate the sensitivity of the results to these assumptions, the actuary has recalculated the defined benefit obligations for each scheme by varying each of these assumptions in isolation whilst leaving the other assumptions unchanged. For example, in order to demonstrate the sensitivity of the results to the discount rate, the actuary has recalculated the defined benefit obligations for each scheme using a discount rate that is 0.5% higher than that used for calculating the disclosed figures. A similar approach has been taken to demonstrate the sensitivity of the results to the other key assumptions. A summary of the sensitivities in respect of the total of the two schemes' defined benefit obligations is set out below.

 
                                                                        Combined impact 
                                                                     on schemes' liabilities 
                                                            ---------------------------------------- 
                                                            (Decrease)/increase  (Decrease)/increase 
                                                                        GBP'000                    % 
----------------------------------------------------------  -------------------  ------------------- 
1.0% increase in: 
 
  *    discount rate                                                   (15,689)               (9.5%) 
0.5% increase in:                                                        11,608                 7.0% 
 
  *    rate of inflation 
Reduce allowance for future transfers to nil                              3,189                 1.9% 
1-year increase to: 
 
  *    longevity at 60                                                    7,356                 4.4% 
 
  *    average age of members at the time of transferring 
       out                                                                  872                 0.5% 
----------------------------------------------------------  -------------------  ------------------- 
 

The total contributions made by the group to the 1987 Scheme during the year were GBP2,775,000 (2019: GBP2,792,000). The group has a commitment to pay deficit-reducing contributions of GBP4,750,000 by 31 August 2021, GBP3,750,000 by 31 August 2022 and a further GBP2,750,000 by 31 August 2023 and each subsequent 31 August up to and including 31 August 2026, so long as that scheme remains in deficit. The deficit funding plan will be reviewed following the next triennial valuation, as at 31 December 2022.

The total contributions made by the group to the Laurence Keen Scheme during the year were GBP336,000 (2019: GBP336,000). The group has a commitment to pay deficit-reducing contributions of GBP168,000 by 28 February each year from 2021 to 2026 (inclusive) and a further GBP168,000 by 31 August in each of those years, so long as that scheme remains in deficit.

No allowance has been made for a minimum funding requirement under IFRIC 14. The funding plans only require further contributions if the schemes remain in deficit.

11 Fair values

The table below analyses financial instruments measured at fair value into a fair value hierarchy based on the valuation technique used to determine the fair value:

- Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities

- Level 2: inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly or indirectly.

- Level 3: inputs for the asset or liability that are not based on observable market data.

 
                                        Level     Level     Level 
                                            1         2         3     Total 
At 31 December 2020                   GBP'000   GBP'000   GBP'000   GBP'000 
-----------------------------------  --------  --------  --------  -------- 
Assets 
Fair value through profit or loss: 
 
  *    equity securities                5,728         -     2,569     8,297 
 
  *    money market funds                   -    99,262         -    99,262 
-----------------------------------  --------  --------  --------  -------- 
                                        5,728    99,262     2,569   107,559 
-----------------------------------  --------  --------  --------  -------- 
 
                                        Level     Level     Level 
                                            1         2         3     Total 
At 31 December 2019                   GBP'000   GBP'000   GBP'000   GBP'000 
-----------------------------------  --------  --------  --------  -------- 
Assets 
Fair value through profit or loss: 
 
  *    equity securities                4,587         -     1,186     5,773 
 
  *    money market funds                   -   100,194         -   100,194 
-----------------------------------  --------  --------  --------  -------- 
                                        4,587   100,194     1,186   105,967 
-----------------------------------  --------  --------  --------  -------- 
 

The group recognises transfers between levels of the fair value hierarchy at the end of the reporting period during which the change has occurred. There have been no transfers between levels during the year (2019: none).

The fair value of listed equity securities is their quoted price. Money market funds are demand securities and changes to estimates of interest rates will not affect their fair value. The fair value of money market funds is their daily redemption value.

The fair values of the group's other financial assets and liabilities are not materially different from their carrying values, with the exception of the following:

- Investment debt securities measured at amortised cost comprise bank and building society certificates of deposit, which have fixed coupons. The fair value of debt securities at 31 December 2020 was GBP654,769,000 (2019: GBP604,462,000) and the carrying value was GBP651,533,000 (2019: GBP600,291,000). Fair value of debt securities is based on market bid prices, and hence would be categorised as level 1 within the fair value hierarchy.

- Subordinated loan notes comprise Tier 2 loan notes. The fair value of the loan notes at 31 December 2020 was GBP21,726,000

(2019: GBP21,302,000) and the carrying value was GBP19,768,000 (2019: GBP19,927,000). Fair value of the loan notes is based on discounted future cash flows using current market rates for debts with similar remaining maturity, and hence would be categorised as level 2 in the fair value hierarchy.

Level 3 financial instruments

Fair value through profit or loss

The group holds 1,809 shares in Euroclear Holdings SA, which are classed as level 3 in the fair value hierarchy since no observable market data is available. At 31 December 2019, the fair value of these shares was calculated with reference to the last buyback event in May 2017 when shares were sold at EUR774.

In the current period, the valuation of EUR1,586 per share has been calculated by reference to the most readily available data, which is the indicative price derived from recent transactions of the shares in the market. The valuation at the balance sheet date has been adjusted for movements in exchange rates since the acquisition date. A 10% weakening of the euro against sterling, occurring on 31 December 2020, would have reduced equity and profit after tax by GBP208,000 (2019: GBP96,000). A 10% strengthening of the euro against sterling would have had an equal and opposite effect.

Changes in the fair values of financial instruments categorised as level 3 within the fair value hierarchy were as follows:

 
                                                           2020   2019 
--------------------------------------------------------  -----  ----- 
At 1 January                                              1,186  1,259 
Total unrealised (losses)/gains recognised in profit or 
 loss                                                     1,383   (73) 
--------------------------------------------------------  -----  ----- 
At 31 December                                            2,569  1,186 
--------------------------------------------------------  -----  ----- 
 

The gains or losses relating to the fair value through profit or loss equity securities is included within 'other operating income' in the consolidated statement of comprehensive income.

There were no other gains or losses arising from changes in the fair value of financial instruments categorised as level 3 within the fair value hierarchy.

12 Earnings per share

Earnings used to calculate earnings per share on the bases reported in the financial statements were:

 
                                                  2020                          2019 
                                      --------  --------  --------  --------  --------  -------- 
                                       Pre-tax  Taxation  Post-tax   Pre-tax  Taxation  Post-tax 
                                       GBP'000   GBP'000   GBP'000   GBP'000   GBP'000   GBP'000 
------------------------------------  --------  --------  --------  --------  --------  -------- 
Underlying profit attributable 
 to shareholders                        92,530  (20,928)    71,602    88,673  (17,535)    71,138 
Charges in relation to client 
 relationships and goodwill (note 
 8)                                   (14,302)     2,717  (11,585)  (15,964)     3,033  (12,931) 
Acquisition-related costs (note 
 5)                                   (34,449)     1,084  (33,365)  (33,057)     1,773  (31,284) 
------------------------------------  --------  --------  --------  --------  --------  -------- 
Profit attributable to shareholders     43,779  (17,127)    26,652    39,652  (12,729)    26,923 
------------------------------------  --------  --------  --------  --------  --------  -------- 
 

Basic earnings per share has been calculated by dividing profit attributable to shareholders by the weighted average number of shares in issue throughout the year, excluding own shares, of 53,720,680 (2019: 53,566,271).

Diluted earnings per share is the basic earnings per share, adjusted for the effect of contingently issuable shares under the Speirs & Jeffrey initial share consideration and Executive Incentive Plan, employee share options remaining capable of exercise, and any dilutive shares to be issued under the Share Incentive Plan, all weighted for the relevant period:

 
                                                                   2020        2019 
-----------------------------------------------------------  ----------  ---------- 
Weighted average number of ordinary shares in issue 
 during the year - basic                                     53,720,680  53,566,271 
Effect of ordinary share options/Save As You Earn               231,259      97,495 
Effect of dilutive shares issuable under the Share 
 Incentive Plan                                                  73,990         570 
Effect of contingently issuable shares under the Executive 
 Incentive Plan                                                 929,457     574,393 
Effect of contingently issuable shares under Speirs 
 & Jeffrey initial share consideration (note 4)               1,006,522   1,006,522 
-----------------------------------------------------------  ----------  ---------- 
Diluted ordinary shares                                      55,961,908  55,245,251 
-----------------------------------------------------------  ----------  ---------- 
 
 
                                                                   2020    2019 
---------------------------------------------------------------  ------  ------ 
Earnings per share for the year attributable to equity holders 
 of the company: 
 
  *    basic                                                      49.6p   50.3p 
 
  *    diluted                                                    47.6p   48.7p 
Underlying earnings per share for the year attributable 
 to equity holders of the company: 
 
  *    basic                                                     133.3p  132.8p 
 
  *    diluted                                                   127.9p  128.8p 
---------------------------------------------------------------  ------  ------ 
 

Underlying earnings per share is calculated in the same way as earnings per share, but by reference to underlying profit attributable to shareholders.

13 Related party transactions

Transactions with key management personnel

The remuneration of the key management personnel of the group, who are defined as the company's directors and other members of senior management who are responsible for planning, directing and controlling the activities of the group, is set out below.

Gains on options exercised by directors during the year totalled GBPnil (2019: GBP7,000).

 
                                   2020      2019 
                                GBP'000   GBP'000 
-----------------------------  --------  -------- 
Short-term employee benefits      9,829    14,176 
Post-employment benefits            298       296 
Other long-term benefits            941     2,695 
Share-based payments              3,170     3,408 
-----------------------------  --------  -------- 
                                 14,238    20,575 
-----------------------------  --------  -------- 
 

Dividends totalling GBP98,000 were paid in the year (2019: GBP95,000) in respect of ordinary shares held by key management personnel and their close family members.

As at 31 December 2020, the group had outstanding interest-free season ticket loans of nil (2019: nil) issued to key management personnel.

At 31 December 2020, key management personnel and their close family members had gross outstanding deposits of GBP616,000 (2019: GBP636,000) and gross outstanding banking loans of nil (2019: nil), all of which (2019: all) were made on normal business terms. A number of the group's key management personnel and their close family members make use of the services provided by companies within the group. Charges for such services are made at various staff rates.

Other related party transactions

The group's transactions with the pension funds are described in note 10. At 31 December 2020, no amounts were outstanding with either the Laurence Keen Scheme or the Rathbone 1987 Scheme (2019: none).

One group subsidiary, Rathbone Unit Trust Management, has authority to manage the investments within a number of unit trusts. Another group company, Rathbone Investment Management International, acted as investment manager for a protected cell company offering unitised private client portfolio services. During 2020, the group managed 28 unit trusts, Sociétés d'Investissement à Capital Variable (SICAVs) and open-ended investment companies (OEICs) (together, 'collectives') (2019: 27 unit trusts and OEICs).

The group charges each fund an annual management fee for these services, but does not earn any performance fees on the unit trusts. The management charges are calculated on the bases published in the individual fund prospectuses, which also state the terms and conditions of the management contract with the group.

The following transactions and balances relate to the group's interest in the unit trusts:

 
                                        2020      2019 
Year ended 31 December               GBP'000   GBP'000 
----------------------------------  --------  -------- 
Total management fees                 45,657    40,111 
----------------------------------  --------  -------- 
 
                                        2020      2019 
As at 31 December                    GBP'000   GBP'000 
----------------------------------  --------  -------- 
Management fees owed to the group      4,885     3,904 
Holdings in unit trusts                5,728     4,587 
----------------------------------  --------  -------- 
                                      10,613     8,491 
----------------------------------  --------  -------- 
 

Total management fees are included within 'fee and commission income' in the consolidated statement of comprehensive income.

Management fees owed to the group are included within 'accrued income' and holdings in unit trusts are classified as 'fair value through profit or loss equity securities' in the consolidated balance sheet. The maximum exposure to loss is limited to the carrying amount on the balance sheet as disclosed above.

All amounts outstanding with related parties are unsecured and will be settled in cash. No guarantees have been given or received. No expected credit loss provisions have been made in respect of the amounts owed by related parties.

14 Consolidated statement of cash flows

For the purposes of the consolidated statement of cash flows, cash and cash equivalents comprise the following balances with less than three months until maturity from the date of acquisition:

 
                                                               2020       2019 
                                                            GBP'000    GBP'000 
--------------------------------------------------------  ---------  --------- 
Cash and balances at central banks                        1,798,000  1,930,000 
Loans and advances to banks                                 159,432    117,839 
Fair value through profit or loss investment securities      99,262    100,194 
--------------------------------------------------------  ---------  --------- 
At 31 December                                            2,056,694  2,148,033 
--------------------------------------------------------  ---------  --------- 
 

Fair value thought profit or loss investment securities are amounts invested in money market funds, which are realisable on demand.

Cash flows arising from the (repurchase)/issue of ordinary shares comprise:

 
                                                                 2020      2019 
                                                              GBP'000   GBP'000 
-----------------------------------------------------------  --------  -------- 
Share capital issued                                               56        58 
Share premium on shares issued                                  4,153     5,666 
Merger reserve on shares issued                                     -    14,971 
Shares issued in relation to share-based schemes for which 
 no cash consideration was received                                 -  (15,001) 
Shares issued in relation to share buybacks                   (5,077)  (10,034) 
-----------------------------------------------------------  --------  -------- 
                                                                (868)   (4,340) 
-----------------------------------------------------------  --------  -------- 
 

A reconciliation of the movements of liabilities to cash flows arising from financing activities was as follows:

 
                                             Liabilities              Equity 
                                            ------------  ------------------------------ 
                                                              Share 
                                            Subordinated   capital/             Retained 
                                              loan notes    premium  Reserves   earnings     Total 
                                                 GBP'000    GBP'000   GBP'000    GBP'000   GBP'000 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
At 1 January 2020                                 19,927    213,757    29,785    241,851   505,320 
 
Changes from financing cash flows 
Proceeds from issue of share capital                   -      4,209         -          -     4,209 
Proceeds from sale of treasury shares                  -          -   (4,773)      (304)   (5,077) 
Dividends paid                                         -          -         -   (37,831)  (37,831) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Total changes from financing cash flows                -      4,209   (4,773)   (38,135)  (38,699) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
The effect of changes in foreign exchange 
 rates                                                 -          -         -          -         - 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Changes in fair value                                  -          -         -          -         - 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Other changes                                      (393)          -         -          -     (393) 
Liability-related 
Interest expense                                   1,294          -         -          -     1,294 
Interest paid                                    (1,060)          -         -          -   (1,060) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Total liability-related changes                    (159)          -         -          -     (159) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Total equity-related other changes                     -          -         -     67,133    67,133 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
At 31 December 2020                               19,768    217,966    25,012    270,849   533,595 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
 
 
                                             Liabilities              Equity 
                                            ------------  ------------------------------ 
                                                              Share 
                                            Subordinated   capital/             Retained 
                                              loan notes    premium  Reserves   earnings     Total 
                                                 GBP'000    GBP'000   GBP'000    GBP'000   GBP'000 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
At 1 January 2019 (restated)                      19,807    208,033    24,048    232,059   483,947 
 
Changes from financing cash flows 
Proceeds from issue of share capital                   -      5,694         -          -     5,694 
Proceeds from sale of treasury shares                  -          -   (9,234)      (799)  (10,033) 
Dividends paid                                         -          -         -   (35,959)  (35,959) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Total changes from financing cash 
 flows                                                 -      5,694   (9,234)   (36,758)  (40,298) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
The effect of changes in foreign exchange 
 rates                                                 -          -         -          -         - 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Changes in fair value                                  -          -         -          -         - 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Other changes 
Liability-related 
Interest expense                                   1,291          -         -          -     1,291 
Interest paid                                    (1,171)          -         -          -   (1,171) 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Total liability-related changes                      120          -         -          -       120 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
Total equity-related other changes                     -         30    14,971     46,550    61,551 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
At 31 December 2019                               19,927    213,757    29,785    241,851   505,320 
------------------------------------------  ------------  ---------  --------  ---------  -------- 
 

15 Events after the balance sheet date

In the budget on 3 Mach 2021, the Chancellor announced his intention to increase the rate of corporation tax to 25% in 2023, from the current rate of 19%. We will reflect this rate in the deferred tax calculations when the change receives Royal Assent and is thereby enacted.

16 Financial information

The financial information set out in this preliminary announcement has been extracted from the Group's financial statements, which have been approved by the Board of directors and agreed with the Company's auditor.

The financial information set out above does not constitute the Company's statutory financial statements for the years ended 31 December 2020 or 2019. Statutory financial statements for 2019 have been delivered to the Registrar of Companies. Statutory financial statements for 2020 will be delivered to the Registrar of Companies following the Company's Annual General Meeting. The auditor has reported on both the 2019 and 2020 financial statements. Their reports were unqualified and did not draw attention to any matters by way of emphasis. They also did not contain statements under Section 498 of the Companies Act 2006.

17 Forward looking statements

This announcement contains certain forward-looking statements, which are made by the directors in good faith based on the information available to them at the time of their approval of the 2020 annual report. Statements contained within this announcement should be treated with some caution due to the inherent uncertainties (including but not limited to those arising from economic, regulatory and business risk factors) underlying any such forward-looking statements. This announcement has been prepared by Rathbone Brothers Plc to provide information to its shareholders and should not be relied upon for any other purpose.

Independent Auditor's Report to the shareholders of Rathbone Brothers PLC

Independent Auditor's Report to the shareholders of Rathbone Brothers PLC on the preliminary announcement of Rathbone Brothers PLC

As the independent auditor of Rathbone Brothers PLC we are required by UK Listing Rule LR 9.7A.1(2)R to agree to the publication of Rathbone Brothers PLC's preliminary announcement statement of annual results for the period ended 31 December 2020.

The preliminary statement of annual results for the period ended 31 December 2020 includes:

- Disclosures required by the Listing Rules;

- Chairman's statement;

- Chief executive's review;

- Overview of financial performance;

- Overview of risk management and control;

- Consolidated statement of comprehensive income;

- Consolidated statement of changes in equity;

- Consolidated balance sheet;

- Consolidated statement of cash flows; and

- Notes to the preliminary announcement.

We are not required to agree to the publication of presentations to analysts, trading statement, interim management statement or half-yearly financial report.

The directors of Rathbone Brothers PLC are responsible for the preparation, presentation and publication of the preliminary statement of annual results in accordance with the UK Listing Rules.

We are responsible for agreeing to the publication of the preliminary statement of annual results, having regard to the Financial Reporting Council's Bulletin "The Auditor's Association with Preliminary Announcements made in accordance with UK Listing Rules".

Status of our audit of the financial statements

Our audit of the annual financial statements of Rathbone Brothers PLC is complete and we signed our auditor's report on 3 March 2021. Our auditor's report is not modified and contains no emphasis of matter paragraph.

Our audit report on the full financial statements sets out the following key audit matters which had the greatest effect on our overall audit strategy; the allocation of resources in our audit; and directing the efforts of the engagement team, together with how our audit responded to those key audit matters and the key observations arising from our work:

Investment management fee income

Key audit matter description

As detailed in the summary of principal accounting policies in note 1 and in note 3 to the financial statements (included within note 3 to this announcement), revenue comprises net investment management fee income of GBP274.2m (2019: GBP260.2m), net commission income of GBP62.3m (2019: GBP51.1m), net interest income of GBP8.4m (2019: GBP16.4m) and fees from advisory services and other income of GBP21.1m (2019: GBP20.3m).

Investment management ("IM") fees from the IM segment account for approximately 80% of total revenue and are based on a percentage of an individual client's funds under management ("FUM"). Due to its many long standing client relationships and history of acquisitions, the number of fee schedules managed by the group is high. This means that fee amendments can require a degree of manual intervention.

During the year, the group acquired the Barclays Wealth Court of Protection business ("Barclays Wealth") and have migrated all clients onto the group's core technology platform. In October 2020, the group also migrated all Speirs & Jeffrey ("S&J") clients onto the set rate card.

As a result, we identified a key audit matter relating to the risk that, whether due to error or fraud, incorrect fee rates could be used to calculate investment management fees, or that manual amendments are inaccurate, incomplete or invalid.

How our audit responded to this key audit matter

We tested controls over the calculation of investment management fees. This included controls relating to the set-up of client fee rates, rate card amendments, the valuation of FUM and the system generated investment management fees, including associated IT controls.

We used data analytics to recalculate the system generated amount for the total fee population. We agreed a sample of client fee rates through to client contracts and the value of FUM to third party sources.

We inspected evidence of authority and rationale for a sample of manual fee rate amendments made to system generated fees.

We also performed specific testing on the migration of Barclays Wealth clients onto the group's core technology platform, and the migration of S&J clients onto the set rate card, to check that their fees were calculated in line with their contractual terms.

Key observations

We concluded that the investment management fee revenue is appropriately recognised for the year ended 31 December 2020.

Defined benefit pension scheme liability

Key audit matter description

The group has recognised a defined benefit pension scheme liability of GBP9.8m (2019: GBP8.0m). The net liability comprises assets of GBP155.6m (2019: GBP151.1m) and liabilities of GBP165.4m (2019: GBP159.1m).

The calculation of the liability is sensitive to changes in underlying assumptions and is considered to be a key source of estimation uncertainty for the group as detailed in note 2, disclosed in note 29 to the financial statements (included within note 10 to this announcement).

The key assumptions are in respect of the discount rate, inflation rate and mortality rate where small changes to these assumptions could result in a material change to the valuation of the pension scheme liability.

How our audit responded to this key audit matter

In order to evaluate the appropriateness of the assumptions used by management, we obtained an understanding of relevant controls over the appropriate determination of assumptions and the calculation of the liability to be recognised in the financial statements.

With the involvement of our in-house actuarial specialists, we made direct enquiries of the group's actuary to review and challenge each of the key assumptions used in the IAS 19 ("Employee Benefits") pension valuation. In particular, we compared each assumption used by management against independently determined benchmarks derived using market and other data.

Key observations

We concluded that each of the key assumptions used by management to estimate the defined benefit pension scheme liability are consistent with the requirements of IAS 19 and that the valuation of the defined pension scheme liability has been appropriately determined.

Impairment of client relationship intangibles and goodwill

Key audit matter description

The group holds client relationship intangibles of GBP121.1 million (2019: GBP124.5 million) and goodwill of GBP96.9 million (2019: GBP90.4 million) comprising both relationships acquired through business combinations and through acquisition of individual investment managers and their client portfolios. We have identified this matter as a fraud risk, given the inherent judgement and level of estimation in the annual impairment review.

As detailed in the summary of principal accounting policies in note 1 and note 2 to the financial statements (included within note 8 to this announcement), client relationships are reviewed for indicators of impairment at each balance sheet date and, if an indicator of impairment exists, an impairment test is performed. Goodwill is tested for impairment at least annually, whether or not indicators of impairment exist.

For client relationship intangibles, in determining the appropriate impairment triggers for each portfolio, there is a degree of significant management judgement. This assessment is based on movements in the value of funds under management and the loss of client relationships in advance of the amortisation period.

For goodwill, the impairment assessment is performed by comparing the carrying amount of each cash generating unit ("CGU") to its recoverable amount from its value-in-use, calculated using a discounted cash flow method. In determining the value-in-use for the CGUs, management is required to make assumptions in relation to an appropriate income growth rate, expenditure growth rate and the discount rate. The discount rate, annual growth rate and terminal growth rate used were 12.2%, 5% and 1 % respectively as disclosed in note 22 to the financial statements.

How our audit responded to this key audit matter

We obtained an understanding of relevant controls in relation to the impairment review process for client relationship intangibles for both acquired portfolios and individual relationships and for goodwill. We tested controls in place over Funds Under Management ("FUM") values which form the basis of the impairment assessment.

For client relationship intangibles, we specifically tested the calculations prepared by management as part of the impairment review exercise to assess whether they meet the requirements of IAS 36 "Impairment of Assets". Where the review indicated that an impairment trigger had occurred, we assessed the relevant assumptions and judgements made by management in determining whether an impairment needed to be recognised. We have challenged the key assumptions around the impairment triggers identified for each portfolio, which we have assessed for reasonableness and evaluated the accuracy of the inputs used by management.

For goodwill, in order to challenge the appropriateness of the income and expenditure growth assumptions used in the value-in-use calculation, we have back-tested the assumptions used by management against historical performance and checked for consistency with forecasts used elsewhere in the business. We challenged the determination of the discount rate applied by benchmarking to appropriate market rates of interest and recalculation. We have also independently re-performed management's value-in-use calculation.

Focusing on those assumptions where the impairment test was most sensitive, we also performed sensitivity analysis to assess the risk that reasonably possible changes in assumptions used by management could give rise to an impairment. We challenged with reference to recent trading performance, taking into account the impact of Covid-19 and the group's strategy.

Furthermore, we have performed a review of the disclosures included within the financial statements to determine whether all required information has been included for client relationship intangibles and goodwill.

Key observations

Through our testing for client relationship intangibles and goodwill, we concluded that management's approach and conclusion was appropriate.

Speirs and Jeffrey deferred consideration

Key audit matter description

On 31 August 2018, the group acquired a 100% equity interest in S&J.

The consideration includes a variable element which is dependent on certain operational and financial targets linked to the value of S&J Funds Under Management ("FUM") which is determined to be "Qualifying" under the terms of the sale and purchase agreement. The determination of the total deferred consideration is set based on the qualifying FUM as at the first tranche date of 31 December 2020 and the second tranche date of 31 December 2021. If qualifying FUM does not exceed GBP4.5bn no deferred consideration is payable.

The expected pay-out of the consideration is accrued over the period from acquisition up until pay-out in 2022, with the P&L charge spread over this period.

The first tranche date has now elapsed, with S&J achieving total qualifying FUM of GBP5.1bn as at 31 December 2020, resulting in total consideration of GBP35.0m through to the first tranche date, with a total expense charge of GBP15.8m in 2020. In order to determine the level of qualifying FUM, the group have had to assess a significant volume of individual client accounts to understand if the required operational and financial targets have been met.

For the second tranche date of 31 December 2021, there remains significant management judgement involved in estimating the level of qualifying FUM. The assumptions underpinning this estimate are considered to be a key source of estimation uncertainty for the Group, as detailed in note 2, disclosed in note 8 to the financial statements (included within note 4 to this announcement). For the second date, management have updated their estimate of the expected pay-out of the consideration and have prospectively adjusted the P&L charge.

The disclosure in respect of this critical accounting estimate for deferred consideration payable, as set out in note 2 to the financial statements, shows the sensitivity, for each GBP100m movement in qualifying FUM, to the eventual amount that could be payable.

Therefore, we have identified a key audit matter relating to the risk that, whether due to error or fraud, management's calculation of the pay-out to 31 December 2020 and estimate of the pay-out to 31 December 2021, may be materially misstated.

How our audit responded to this key audit matter

For the first tranche date of 31 December 2020, we obtained understanding of relevant controls over the underlying data used to determine the final value of qualifying FUM and controls around the calculation of the final consideration due.

For the first tranche date, we also challenged management on whether the increase in estimate should be recognised as a prior period adjustment, considering the number of highly sensitive assumptions to the estimate, which were largely out of the group's control and were not foreseeable as at the prior year-end.

We selected a sample of client accounts from the S&J FUM listing and agreed through to contract and external client communication. We then assessed if the client account met the operational and financial targets to be deemed qualifying FUM. We have also reviewed minutes of meetings of those charged with governance, to follow through the decision making process and verify the governance process that has taken place.

For the second tranche date of 31 December 2021, we obtained an understanding of controls over the determination of the key assumptions used in the FUM conversion model.

We performed sensitivity analysis to understand which assumptions the estimate is most sensitive to and therefore, have an increased risk of material misstatement. We considered empirical evidence available, including the outcome of the first tranche date qualifying FUM and benchmarked against the investment management market, to challenge on the potential impact of external factors in achieving the group's estimate of qualifying FUM.

We also held targeted meetings with management and key personnel within the business, including a sample of Investment Managers, to challenge the appropriateness of the qualifying FUM estimate for 31 December 2021.

We independently re-performed the calculation of the deferred consideration estimate through to 31 December 2021 and we assessed the appropriateness of the related disclosures including the sensitivity assumptions for the range of estimates included in the disclosure.

Key observations

Given the sensitivity of the underlying assumptions to the estimate calculated as at 31 December 2019, we do not consider the increase in estimate for first tranche date to require a prior period adjustment.

We have concluded satisfactorily that the group's calculation of the pay-out to 31 December 2020 is not materially misstated. Furthermore, we have concluded that the assumptions used by management to estimate the pay-out as at 31 December 2021 are appropriate.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we did not provide a separate opinion on these matters.

Procedures performed to agree to the preliminary announcement of annual results

In order to agree to the publication of the preliminary announcement of annual results of Rathbone Brothers PLC we carried out the following procedures:

(a) checked that the figures in the preliminary announcement covering the full year have been accurately extracted from the audited or draft financial statements and reflect the presentation to be adopted in the audited financial statements;

(b) considered whether the information (including the management commentary) is consistent with other expected contents of the annual report;

   (c)   considered whether the financial information in the preliminary announcement is misstated; 

(d) considered whether the preliminary announcement includes a statement by directors as required by section 435 of CA 2006 and whether the preliminary announcement includes the minimum information required by UKLA Listing Rule 9.7A.1;

(e) where the preliminary announcement includes alternative performance measures ("APMs"), considered whether appropriate prominence is given to statutory financial information and whether:

- the use, relevance and reliability of APMs has been explained;

- the APMs used have been clearly defined, and have been given meaningful labels reflecting their content and basis of calculation;

- the APMs have been reconciled to the most directly reconcilable line item, subtotal or total presented in the financial statements of the corresponding period; and

- comparatives have been included, and where the basis of calculation has changed over time this is explained.

(f) read the management commentary, any other narrative disclosures and any final interim period figures and considered whether they are fair, balanced and understandable.

Use of our report

Our liability for this report, and for our full audit report on the financial statements is to the company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for our audit report or this report, or for the opinions we have formed.

Manbhinder Rana FCA (Senior Statutory Auditor)

For and on behalf of Deloitte LLP

Statutory Auditor

London, United Kingdom

3 March 2021

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