Experian Reaffirms Commitment to Help Consumers, Businesses and the Community During COVID-19 Pandemic
April 15 2020 - 8:00AM
Business Wire
Free Credit Reports, Analytical Tools and
Business Resources Offered
From free credit reports to ‘payer alerts’ for healthcare
organizations, Experian North America has launched a wide range of
initiatives to help consumers, businesses and the community during
the COVID-19 pandemic.
In an effort to help consumers across the country,
Experian has developed multiple resources and services to help
during this challenging time:
- Experian Credit Report and Score: Consumers can
sign up and access their FICO® Score, Experian credit report, and
ongoing credit monitoring through Experian’s free CreditWorks
product. Consumers can also sign up to Experian Boost, a free
financial tool that has helped more than 2 million consumers
increase their credit score.
- Consumer Resources Website: As the consumer's credit
bureau, Experian’s commitment is to inform, guide and protect its
consumers and customers during uncertain times. One way the company
is doing this is through this dedicated website, with links to
multiple resources and materials to help the community learn about
credit and other important personal finance topics.
- COVID-19 and Your Credit Report: Being fully committed
to helping consumers and lenders during this unprecedented period,
Experian has created this dedicated blog page with ongoing and
updated information pertaining to how COVID-19 may impact
consumers’ creditworthiness and – ultimately – what people should
do to preserve it. The blog will be updated with relevant news as
Experian announces new solutions and tactics.
- #CreditChat: In response to the urgent and rapid changes
associated with COVID-19, Experian is accelerating and enhancing
its financial education programming to help consumers protect their
financial health. With expected delays in bill payments,
unprecedented layoffs, hiring freezes and related hardships,
Experian seeks to aid consumers in understanding how the credit
reporting system and personal finance overall will move forward in
this landscape. Experian has launched an eight-week series of
#CreditChat conversations surrounding COVID-19 on Wednesdays at 3
p.m. ET on Twitter and live video credit chats every Friday at
12:30 p.m. ET on Facebook Live.
In an effort to help the business community, Experian has
launched a variety of new initiatives:
- Free Experian Business Credit Report: Experian is
offering all American-owned small businesses free access to their
Experian business credit report through May 1, 2020, to help small
business owners impacted by the COVID-19 pandemic. By accessing a
free business credit report now, small business owners can
understand where their credit score stands and look for the best
lending options for their business before they obtain funding.
- COVID-19 U.S. Business Risk Index: To further help small
businesses gain access to capital they need, Experian launched its
free COVID-19 U.S. Business Risk Index to assist lenders and
government organizations in understanding how to make lending
options available to the business segments that need it the most.
This new risk index can help business risk professionals better
understand the impact that the pandemic may have on commercial
operations based on several key factors. This methodology combines
business risk, anticipated impact on business industries and
real-time COVID-19 case data to help businesses better simulate
various impact scenarios down to the state level to help develop
relevant strategies.
- Experian® Health Payer Policy Alerts: This is a free
comprehensive list of COVID-19 and telehealth payer policy alerts
for United States hospitals, medical groups, pharmacies and
specialty healthcare service organizations. Payer policy alerts are
provided by commercial, Medicare and Medicaid payers and summarize
changes to medical coverage policies from those organizations. This
public service to the healthcare community will continue to be
updated and remain free as long as alerts related to the COVID-19
pandemic continue to be distributed.
- At-Risk Audiences: In an effort to help essential
organizations, such as healthcare and government agencies, provide
resources to those most in need during the COVID-19 pandemic,
Experian is leveraging its data assets, free of charge, to identify
groups of individuals that are most likely to be impacted. Experian
developed new audience segments that are built in a
privacy-compliant manner and designed to help these organizations
find and communicate with at-risk populations, enabling them to
deliver essential services as quickly as possible.
- Business Resources Website: This newly launched website
was developed to help businesses prepare to manage increased
attacks, continue to push toward digital banking, and understand
regulatory changes as businesses find their footing in this
evolving financial services landscape.
To help the communities in which Experian operates, the
company has offered its charitable assistance during this time:
- First Responders First: Experian North America is
supporting first responder workers by donating funds for personal
protective equipment (PPE) to COVID-19 for hotspots in New York
City and New Orleans through the nonprofit organization, First
Responders First. These funds will provide essential supplies,
equipment and resources such as masks, gowns, gloves and more to
those on the frontline.
- Heart of Experian Giving Opportunity: Experian is
leading this effort in which employees can assist by making a
donation to First Responders First through Experian’s Heart of
Experian giving opportunity. Experian will match employee donations
up to the annual limit of $500 per employee, while funds last. This
donation is the latest support the company has provided to help
minimize exposure for those most at risk. For example, in
California, the company also donated 12,000 masks to the Hoag
Medical Group.
About Experian
Experian is the world’s leading global information services
company. During life’s big moments — from buying a home or a car to
sending a child to college to growing a business by connecting with
new customers — we empower consumers and our clients to manage
their data with confidence. We help individuals to take financial
control and access financial services, businesses to make smarter
decisions and thrive, lenders to lend more responsibly, and
organizations to prevent identity fraud and crime.
We have 17,200 people operating across 44 countries, and every
day we’re investing in new technologies, talented people and
innovation to help all our clients maximize every opportunity. We
are listed on the London Stock Exchange (EXPN) and are a
constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content
hub at our global news blog for the latest news and insights from
the Group.
Experian and the Experian marks used herein are trademarks or
registered trademarks of Experian and its affiliates. Other product
and company names mentioned herein are the property of their
respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20200415005152/en/
Scott Anderson
Experian Public Relations
1 949 205 9377
scott.n.anderson@experian.com
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