Dixons Carphone PLC ICO Issues Monetary Penalty Notice under DPR 1998 (2698Z)
January 09 2020 - 11:00AM
UK Regulatory
TIDMDC.
RNS Number : 2698Z
Dixons Carphone PLC
09 January 2020
Information Commissioner's Office issues Monetary Penalty Notice
under Data Protection Act 1998
DSG Retail Limited, a subsidiary of Dixons Carphone plc, has
today received a Monetary Penalty Notice from the UK Information
Commissioner's Office (ICO) in relation to the historic
unauthorised access of customer data previously announced on 13
June 2018 and 31 July 2018. The ICO has imposed a fine of
GBP500,000 under the Data Protection Act 1998.
Dixons Carphone Chief Executive, Alex Baldock, said: "We are
very sorry for any inconvenience this historic incident caused to
our customers. When we found the unauthorised access to data, we
promptly launched an investigation, added extra security measures
and contained the incident. We duly notified regulators and the
police and communicated with all our customers. We have no
confirmed evidence of any customers suffering fraud or financial
loss as a result.
We have upgraded our detection and response capabilities and, as
the ICO acknowledges, we have made significant investment in our
Information Security systems and processes.
We are disappointed in some of the ICO's key findings which we
have previously challenged and continue to dispute. We're studying
their conclusions in detail and considering our grounds for
appeal."
Next announcement
The Group will publish its Peak Trading Statement on Tuesday 21
January 2020.
For further information
Assad Malic Group Strategy & Corporate Affairs Director +44 (0)7414 191044
Dan Homan Head of Investor Relations +44 (0)7400 401442
Amy Shields Head of External Communications +44 (0)7588 201442
Tim Danaher Brunswick Group +44 (0)207 404 5959
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Information on Dixons Carphone plc is available at
www.dixonscarphone.com
Follow us on Twitter: @dixonscarphone
About Dixons Carphone
Dixons Carphone plc is a leading multichannel retailer of
technology products and services, operating 1,500 stores and 16
websites in eight countries. We Help Everyone Enjoy Amazing
Technology, however they choose to shop with us.
We are the market leader in the UK & Ireland, throughout the
Nordics and in Greece, employing 42,000 capable and committed
colleagues. Our full range of services and support makes it easy
for our customers to discover, choose, afford and enjoy the right
technology for them, throughout their lives. The Group's core
operations are supported by an extensive distribution network,
enabling delivery to stores and homes, a sourcing office in Hong
Kong and a state-of-the-art repair facility in Newark, UK.
Our brands include Currys PC World and Carphone Warehouse in the
UK & Ireland and iD Mobile in the UK; Elkjøp, Elgiganten and
Gigantti in the Nordics; and Kotsovolos in Greece. Our Dixons
Travel brand has a presence across several UK airports as well as
in Dublin and Oslo, and our services are provided through Team
Knowhow.
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END
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