Fortis Prime Fund Solutions Uses Captaris Product Suite to Streamline Business Processes and Document Management
February 21 2007 - 4:01PM
PR Newswire (US)
Investment Services Provider Deploys Captaris RightFax, Alchemy and
Workflow to Enable Global Operations BELLEVUE, Wash., Feb. 21
/PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a leading
provider of software products that automate document-centric
processes, announced today that Prime Fund Solutions, a division of
Fortis with head offices in Belgium and the Netherlands, is using
the Captaris suite of products to change the way they are managing
paper. The organization delivers and manages documents across its
global locations with Captaris RightFax and Captaris Alchemy and
drives business tasks with Captaris Workflow. As a result, Prime
Fund Solutions can work more efficiently as one global department
even though it has offices physically spread all over the world
across different time zones. "We are a global business because our
customers are global," said Kees Tiebout, Global IT manager with
Prime Fund Solutions (PFS). "Technologies like RightFax, Alchemy
and Workflow are required to achieve our goal of 24-hour global
operations." With RightFax, employees receive and send documents at
their computers. Rather than dealing with stacks of paper and
risking document loss, employees view faxed documents as PDF files
that are easy to store or forward. "With signatures, faxes tend to
hold more legal value than email," Tiebout said. "Still some
clients prefer email and RightFax handles both modes of delivery.
By integrating RightFax with our ERP application, employees deliver
forms directly from the application." Alchemy processes and
archives thousands of files every week and the department relies on
it to provide immediate document access to all locations. Using
Alchemy, PFS is able to comply with industry requirements for
document retention without the need for paper storage. RightFax
transmissions along with hard copies are scanned, time-stamped, and
archived into the Alchemy database using Alchemy Scan. Captaris
Workflow automates the procedure to add new investors to funds.
Employees use a web-based workflow screen that automatically
assigns tasks determined by process guidelines. Employees even use
Captaris Workflow as an entry screen for creating messages to
clients. The solution routes the message through required approvals
before delivering them to clients using database details regarding
address and message preference. Having access to a suite of
solutions from one vendor is an added benefit. Tiebout concluded,
"90 percent of problems usually come from a lack of integration
between products, or vendor A pointing to vendor B when there are
issues. The strategic move by Captaris to combine RightFax, Alchemy
and Workflow is a perfect fit with our global business process."
About Captaris, Inc. Captaris, Inc. is a leading provider of
software products that automate business processes, manage
documents electronically and provide efficient information
delivery. Our product suite of Captaris RightFax, Captaris Workflow
and Captaris Alchemy is distributed through a global network of
leading technology partners. We have customers in financial
services, healthcare, government and many other industries, and our
products are installed in all of the Fortune 100 and many Global
2000 companies. Headquartered in Bellevue, Washington, and with
European headquarters in Vianen, the Netherlands, Captaris was
founded in 1982 and is publicly traded on the NASDAQ National
Market under the symbol CAPA. For more information please visit
http://www.captaris.com/. The following are registered trademarks
and trademarks of Captaris: Captaris, Alchemy, RightFax, Captaris
Document Management, Captaris Interchange and Captaris Workflow.
All other brand names and trademarks are the property of their
respective owners. DATASOURCE: Captaris, Inc. CONTACT: Ms. Stani
Varenica, International Marketing Manager of Captaris Inc., + 31
(0) 3473 24 224, or Web site: http://www.captaris.com/
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