Radio Talk Show DJs Maintain Control Through FutureVoice On-Air
September 11 2012 - 12:00PM
Marketwired Canada
Sangoma Technologies Corporation (TSX VENTURE:STC) - For radio broadcast
stations around the world, phone-in talk shows have proven to be popular with
the listening community. Yet, it's often up to the on-air DJ to manage the calls
as well as maintain the usual flow of music and chat on the air. Even small
regional stations can expect five hundred to one thousand callers for a typical
phone-in session-an overwhelming prospect for a lone DJ or small production
team.
Lithuania-based telecommunications developer InfosPalvos recently launched its
FutureVoice On-Air solution to help DJs quickly and easily manage all of the
varied tasks required to successfully produce a phone-in show. InfosPalvos
listened to, and worked directly with, the on-air staff at Lithuanian radio
station M-1 to ensure that the solution helped manage processes without placing
additional time and attention demands on the staff. The FutureVoice On-Air
platform seamlessly integrates voice call control and queue management with
links enabled by telephony interface boards from Sangoma to both the Public
Switched Telephone Network (PSTN) and the radio station's PBX. The platform also
provides critical database management functions for caller black-lists, prize
inventory, and caller history.
"Radio phone-ins are an extremely critical environment where everyone notices
the smallest mistake or problem," noted Martynas Spokas, project manager for
FutureVoice On-Air with Infospalvos. "We chose to use Sangoma for the
reliability and quality of its solutions. We knew that the integration process
would be quick, easy, efficient, and most importantly, would provide a reliable
foundation that would not disrupt the day-to-day activities of the on-air
staff."
Sangoma Technologies Corporation (TSX VENTURE:STC), a leading provider of
hardware and software components that enable or enhance IP Communications
Systems for both voice and data offers a wide range of analog and digital
telephony interface boards that support signaling and coding standards from
around the world. Supporting Session Initiation Protocol (SIP) as well as all
common ISDN formats, the Sangoma boards made the VoIP implementation simple and
efficient. The FutureVoice On-Air system supports both E1-PRI and BRI PSTN
interfaces using Sangoma ISDN PRIA102DE and ISDN BRI A500DE boards.
"The whole system was been designed for live administration of all call control
and database functions through a simple administration screen," continued
Spokas. "Through this technology, M-1 DJs can transfer a voice call into the
studio and on the air through a simple single button push."
A recent case study, "IP Solutions Let Phone-In DJs Focus on Talk, not Tech",
provides a detailed analysis of this implementation, and is available for
download from Sangoma.
Sangoma's industry-leading solution portfolio enables the interworking of a wide
variety of disparate TDM and IP networks, clouds, protocols, services, devices,
and applications. Its portfolio includes award-winning voice and data boards,
transcoding and gateway software, and standalone gateway appliances, designed
for simple integration with open source and closed source IP PBX applications,
contact centers, unified communications systems and service provider networks.
For more information about the Sangoma portfolio of IP telephony and network
integration solutions, or to locate an authorized reseller, visit
www.sangoma.com.
About Sangoma Technologies Corporation
Sangoma is a leading provider of hardware and software components that enable or
enhance IP Communications Systems for both telecom and datacom applications.
Enterprises, SMBs and Carriers in over 150 countries rely on Sangoma's
technology as part of their mission critical infrastructures. Through its
worldwide network of Distribution Partners, Sangoma delivers the industry's best
engineered, highest quality products, some of which carry the industry's first
lifetime warranty. The product line includes data and telecom boards for media
and signal processing, as well as gateway appliances and software.
Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX
Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be
found at www.sangoma.com.
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