SolarWinds Expands Customer Availability With New ITSM Data Center in Australia
March 13 2023 - 6:00PM
Business Wire
SolarWinds (NYSE:SWI), a leading provider of simple, powerful,
secure observability and IT management software, announced today
the launch of its first IT service management (ITSM) data center in
Australia for SolarWinds® Service Desk customers. The Sydney-based
data center will help improve performance and speed while allowing
SolarWinds customers to demonstrate compliance with data
sovereignty requirements.
The new ITSM data center is set to enhance the SolarWinds
software as a service (SaaS)-delivered offering and expand customer
availability to not only Australian customers but businesses
throughout the Asia-Pacific and Japan (APJ) region, enabling lower
latency for users and delivering accelerated responsiveness and
increased customer performance in the region.
The investment comes as part of the company’s regional growth in
APJ alongside the Asia-Pacific data center for SolarWinds
Observability announced earlier.
“The new Sydney ITSM data center provides a solution to the
demand we’ve been seeing from customers in this space,” said Sai
Krishna, SolarWinds group vice president, engineering. “A growing
number of companies in the region seek to comply with data
residency while delivering a great user experience.
“The launch of our first data center in Australia demonstrates
our ongoing investment in the local market and our steadfast
commitment to the APJ region more broadly. Most importantly, it
offers Australian organisations greater control over their data and
further improves the performance of SolarWinds Service Desk in the
region.”
Ongoing investments by SolarWinds in the region, including this
new local data center, seek to help the company’s customers in
Australia accelerate and derive greater value in their digital
transformation initiatives. Reinforcing this commitment is the
company’s involvement in the upcoming 24th itSMF National Service
Management Conference, at which Krishna will present. The event
will be held at the Adelaide Convention Center March 15 – 16,
2023.
“Australia is an extremely important market for SolarWinds, and
we’re pleased to bring the new capability offered by our Sydney
data center to the local market and our customers in Australia,”
Krishna said.
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About SolarWinds
SolarWinds (NYSE:SWI) is a leading provider of simple, powerful,
secure observability and IT management software built to enable
customers to accelerate their digital transformation. Our solutions
provide organizations worldwide—regardless of type, size, or
complexity—with a comprehensive and unified view of today’s modern,
distributed, and hybrid network environments. We continuously
engage with IT service and operations professionals, DevOps and
SecOps professionals, and database administrators (DBAs) to
understand the challenges they face in maintaining high-performing
and highly available hybrid IT infrastructures, applications, and
environments. The insights we gain from them, in places like our
THWACK community, allow us to address customers’ needs now and in
the future. Our focus on the user and our commitment to excellence
in end-to-end hybrid IT management have established SolarWinds as a
worldwide leader in solutions for observability, IT service
management, application performance, and database management. Learn
more today at www.solarwinds.com.
This press release contains “forward-looking” statements, which
are subject to the safe harbor provisions of the Private Securities
Litigation Reform Act of 1995, including statements regarding
SolarWinds’ ongoing investment in the local market and our
steadfast commitment to the APJ region. These forward-looking
statements are based on management's beliefs and assumptions and on
information currently available to management. Forward-looking
statements include all statements that are not historical facts and
may be identified by terms such as “aim,” “anticipate,” “believe,”
“can,” “could,” “seek,” “should,” “feel,” “expect,” “will,”
“would,” “plan,” “intend,” “estimate,” “continue,” or similar
expressions and the negatives of those terms. Forward-looking
statements involve known and unknown risks, uncertainties and other
factors that may cause actual results, performance or achievements
to be materially different from any future results, performance or
achievements expressed or implied by the forward-looking
statements. Factors that could cause or contribute to such
differences include, but are not limited to, the risks and
uncertainties described more fully in documents filed with or
furnished to the Securities and Exchange Commission, including the
risk factors discussed in our Annual Report on Form 10-K for the
period ended December 31, 2021 filed on February 25, 2022 and our
Quarter Report on Form 10-Q for the period ended June 30, 2022
filed on August 5, 2022. All information provided in this release
is as of the date hereof and SolarWinds undertakes no duty to
update this information except as required by law.
The SolarWinds, SolarWinds & Design, Orion, and THWACK
trademarks are the exclusive property of SolarWinds Worldwide, LLC
or its affiliates, are registered with the U.S. Patent and
Trademark Office, and may be registered or pending registration in
other countries. All other SolarWinds trademarks, service marks,
and logos may be common law marks or are registered or pending
registration. All other trademarks mentioned herein are used for
identification purposes only and are trademarks of (and may be
registered trademarks of) their respective companies.
© 2023 SolarWinds Worldwide, LLC. All rights reserved.
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Alice Smith Archetype Australia Phone: +61-449946431
solarwindssydney@archetype.co
Ann Ng SolarWinds Phone: +65-6422 4147 pr@solarwinds.com
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