New Relic Launches Agentless Monitoring for SAPⓇ Solutions
July 20 2022 - 9:00AM
Business Wire
All SAP customers can now enable industry
leading observability for their SAP infrastructure, applications
and business processes without any intrusive agent installation,
manual configurations or context switching across multiple
toolchains
New Relic (NYSE: NEWR), the observability company, today
announced the general availability of New Relic Monitoring for SAPⓇ
Solutions, the industry's first native observability solution
delivered in an agentless manner for enterprises running critical
business processes on SAP systems. The solution empowers IT teams
to better support business operations by harnessing existing SAP
data sources to access all necessary telemetry data and avoids the
need to install intrusive monitoring agents in SAP production
servers or rely on third-party connectors. With all telemetry
unified in one place, New Relic offers turnkey visualization for
dashboards, traces, and maps, in addition to anomaly detection and
alerts for SAP and non-SAP systems. The solution can help teams
with faster root-cause analysis and resolution of interruptions
that may impact the organization’s ability to generate revenue or
deliver critical services.
Ninety-nine percent of the world’s largest companies rely on SAP
to accelerate multiple business functions, from processing purchase
orders and vendor invoices to running finance and payroll. These
critical business processes cannot be interrupted without serious
impact to an organization’s ability to generate revenue and deliver
products and services to their customers. Until now, getting a full
view of all of the complex SAP applications throughout an
organization’s technology stack proved difficult, leaving customers
unprepared for business process interruptions. New Relic Monitoring
for SAP Solutions offers the industry's first native observability
solution delivered in an agentless manner for enterprises running
critical business processes on SAP systems.
“New Relic recognizes that enterprises worldwide rely on SAP to
run their business, and any issues with infrastructure or
applications can severely impact revenue and service delivery,”
said Rey Perez, Chief Customer Officer at New Relic. “With
Monitoring for SAP Solutions, New Relic is giving organizations the
power to detect issues earlier — even before they occur — and
enabling faster root-cause resolution when problems are found.
We’re bringing business level monitoring to a new level.”
“As a strategic partner to New Relic, we understand how mission
critical SAP is to our customer base, which is why we are excited
for the launch of New Relic Monitoring for SAP Solutions,” said
Shrey Prakash, Director, Software & Cloud, Asia Pacific &
Japan at SoftwareONE. “SoftwareONE helps our customers migrate
SAP applications to the public cloud, and New Relic Monitoring for
SAP Solutions will create the much needed visibility into
performance and overall health of SAP systems to ensure a smooth
and successful cloud migration.”
Key benefits of the solution include:
- Easy Agentless Install: Harness existing SAP data
sources to access all necessary telemetry data instead of
installing monitoring agents in SAP production servers.
- Comprehensive Observability: Unify metrics, events,
logs, and traces from multiple SAP systems, as well as non-SAP
systems, into a central, common view within New Relic.
- Prebuilt Visualizations: Activate New Relic’s powerful
visualization tools to explore SAP telemetry data combined with
non-SAP data so both business and IT professionals can drive
efficient communication and collaboration through shared
dashboards.
- Tagged Workload Visualization: Tag SAP data to its
relevant business process, empowering IT teams with infrastructure
and application monitoring to better support the business and
deliver on response SLAs.
- Advanced Alerting: Leverage AI/ML-powered alerting
functionality for early incident detection and notification.
- Fast Root Cause Analysis: Eliminate arduous and time
consuming manual analysis that requires logging into various SAP
systems to identify the underlying cause of an issue.
New Relic Monitoring for SAP Solutions v2.0 has been certified
for deployment on SAP NetWeaverⓇ 7.5 via the SAP integration
scenario ABAPⓇ Add-On Deployment for SAP Enterprise Resource
Planning. The solution enables the monitoring of SAP ECC, SAP
S/4HANAⓇ and other SAP Netweaver-based systems. The New Relic
solution for SAP monitoring is generally available today. For more
information, check out our blog post or visit www.newrelic.com.
About New Relic
As a leader in observability, New Relic empowers engineers with
a data-driven approach to planning, building, deploying, and
running great software. New Relic delivers the only unified data
platform that empowers engineers to get all telemetry—metrics,
events, logs, and traces—paired with powerful full stack analysis
tools to help engineers do their best work with data, not opinions.
Delivered through the industry’s first usage-based consumption
pricing that’s intuitive and predictable, New Relic gives engineers
more value for the money by helping improve planning cycle times,
change failure rates, release frequency, and mean time to
resolution. This helps the world’s leading brands including
American Red Cross, Australia Post, Banco Inter, Chegg, Gojek,
Signify Health, TopGolf, World Fuel Services (WFS), and Zalora
improve uptime, reliability, and operational efficiency to deliver
exceptional customer experiences that fuel innovation and growth.
www.newrelic.com.
Forward-looking statements
This press release contains “forward-looking” statements, as
that term is defined under the federal securities laws, including
but not limited to statements regarding New Relic products and
solutions, including any anticipated benefits, results and future
opportunities related thereto. The achievement or success of the
matters covered by such forward-looking statements are based on New
Relic’s current assumptions, expectations, and beliefs and are
subject to substantial risks, uncertainties, assumptions, and
changes in circumstances that may cause New Relic’s actual results,
performance, or achievements to differ materially from those
expressed or implied in any forward-looking statement. Further
information on factors that could affect New Relic’s financial and
other results and the forward-looking statements in this press
release is included in the filings New Relic makes with the SEC
from time to time, including in New Relic’s most recent Form 10-K,
particularly under the captions “Risk Factors” and “Management’s
Discussion and Analysis of Financial Condition and Results of
Operations.” Copies of these documents may be obtained by visiting
New Relic’s Investor Relations website at http://ir.newrelic.com or
the SEC's website at www.sec.gov. New Relic assumes no obligation
and does not intend to update these forward-looking statements,
except as required by law.
SAP trademark attribution
SAP, SAP NetWeaver, ABAP, SAP S/4HANA are the trademark(s) or
registered trademark(s) of SAP SE or its affiliates in Germany and
in other countries.
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version on businesswire.com: https://www.businesswire.com/news/home/20220720005237/en/
Media Contact Francesca DeAnda New Relic, Inc.
PR@newrelic.com
Investor Contact Peter Goldmacher New Relic, Inc. 503-336-9280
IR@newrelic.com
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