NCR Wins Best ATM Experience at 2017 Bank Customer Experience Tech Awards
September 20 2017 - 8:00AM
Business Wire
NCR’s breakthrough SelfServ™ 80 Series ATM
family honored at 2017 Bank Customer Experience (BCX) Summit
NCR Corporation (NYSE: NCR), a global leader in omni-channel
solutions, today announced that its newest family of ATM solutions,
NCR SelfServ 80 Series, has been awarded the “Best ATM/Self-Service
Experience” award for 2017. The award was presented in conjunction
with the Bank Customer Experience (BCX) Summit at the Sofitel
Chicago Magnificent Mile.
The award program’s panel of judges included the editors of
Networld Media publications ATM Marketplace and Mobile Payments
Today, as well as a respected industry analyst. The panel weighed
each submission based on innovation, originality, quality,
usefulness and consumer experience. Entries had to represent
fintech products or services introduced between May 1, 2016, and
May 1, 2017, either in a pilot deployment or as a full rollout.
In announcing the 2017 award winners, and specifically
referencing the NCR SelfServ 80 Series, one BCX judge said: "The
combination of interoperability with smartphones and offering video
capabilities offer a great customer experience for banking
customers."
NCR’s SelfServ 80 ATMs were designed to re-invent self-service
for consumers and financial institutions. They are mobile ready and
feature a large, 19-inch multi-touch display, where consumers can
swipe, pinch and zoom their way quickly through transactions.
Paired with NCR’s CxBanking software suite, the NCR SelfServ 80
series unlocks amazing customer experiences across physical and
digital banking channels.
“NCR is truly honored to receive this award, not only because it
recognizes the market’s warm reception of our technology, but
because it provides a testament to our team’s steadfast commitment
to superior design and engineering,” said Chad Bruhn, NCR’s VP of
Sales in North America, who was onsite to accept the award on NCR’s
behalf. “Alongside our industry-leading customers, we will continue
to develop and introduce next-generation omni-channel technologies
that transform how consumers connect, interact and transact with
businesses.”
Invented 50 years ago, the ATM remains one of the most sustained
innovations in the financial industry. As more and more consumers
have embraced smartphones as well as digital and online banking,
ATMs today have to adapt to this new consumer reality. The NCR
SelfServ 80 Series range of ATMs helps ensure that the ATM remains
as relevant today as it has always been.
For additional materials including high-resolution product
images, whitepapers, FAQs, please click here. To download the
SelfServ 80 Series application on iOS, click here.
About Networld Media Group
Founded in 2000, Networld Media Group is a leading
business-to-business (B2B) media communications company
specializing in digital media, associations and events in the
mobile, self-service, digital signage, retail, food service and
financial services industries. Online properties include
ATMmarketplace.com, BlockchainTechNews.com,
DigitalSignageToday.com, FastCasual.com, FoodTruckOperator.com,
KioskMarketplace.com, MobilePaymentsToday.com,
PizzaMarketplace.com, QSRweb.com, RetailCustomerExperience.com and
ChurchCentral.com. Networld event properties include the Fast
Casual Executive Summit, CONNECT: The Mobile CX Summit, Interactive
Customer Experience Summit, Bank Customer Experience Summit and the
Restaurant Franchising & Innovation Summit. Networld also
operates the ICX Association. Its newest offering, Networld Press,
provides clients with an all-in-one website solution featuring
custom website design and ongoing editorial, content strategy and
website updates.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel
solutions, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio
of services, NCR enables nearly 700 million transactions daily
across retail, financial, travel, hospitality, telecom and
technology, and small business. NCR solutions run the everyday
transactions that make your life easier. NCR is headquartered in
Duluth, Ga., with over 30,000 employees and does business in 180
countries. NCR is a trademark of NCR Corporation in the United
States and other countries. NCR encourages investors to visit its
web site which is updated regularly with financial and other
important information about NCR.
Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
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NCR CorporationAaron Gould, 212-589-8556aaron.gould@ncr.com
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