IM Ingram Micro Inc. (delisted)

Ingram Micro Improves Communications With Associates and Reseller Customers Around the Globe Via WebEx Meeting Applications The World's Largest Technology Distributor Keeps International Organization Connected With Web Meetings SAN JOSE, Calif., Jan. 6 /PRNewswire-FirstCall/ -- WebEx Communications, Inc. (NASDAQ:WEBX), the leading provider of on-demand web meeting applications, today announced it has renewed an agreement with Ingram Micro (NYSE:IM), the world's largest technology distributor, to provide its suite of meeting and collaboration applications to Ingram Micro. With customers and associates located around the world, maintaining efficient and effective communications is critical for Ingram Micro. Two years ago, the distributor began using WebEx meetings for reseller demonstrations, training and asynchronous content delivery. Since the company started using WebEx, online delivery of reseller communications and employee training has steadily increased. "We continue to see an increase in WebEx usage across our company. Within our HR department, we use WebEx Training Center for new policy training, management training and enterprise-application training," said Bruce Erenkrantz, vice president of assessment and development, Ingram Micro. "Throughout the adoption process, Ingram Micro has found WebEx services easy to implement and use. Competing online meeting-application providers did not offer nearly the number of features and support that WebEx does." As WebEx becomes an everyday part of Ingram Micro's efficient business communications, it contributes to the company's high-performance culture. The web-based applications are being used by groups across the organization -- from Ingram Micro's executive team, to the sales, marketing and human resources departments and extending all the way to the distributor's customer groups. Ingram Micro has used WebEx for a number of initiatives, including preparing all associates for the effects of the federal CAN-SPAM law, hosting monthly marketing meetings with leading customers, hosting internal group meetings for field sales representatives and delivering dozens of online training modules. Without the simple, platform-independent functionality that WebEx provides, hosting these multiple-location online events would be prohibitive from a coordination and cost standpoint. Additionally, WebEx's dedicated customer teams deliver on-going training and awareness programs. "We have a group of people at WebEx that works directly with Ingram Micro to ensure its associates are familiar with the entire suite of WebEx meeting applications and have a clear understanding of how our applications can improve their business processes," said Jeff Schmidt, vice president of worldwide sales at WebEx Communications. "Traditionally, new applications are thrown over the wall into organizations, but at WebEx, we help customer like Ingram Micro achieve maximum benefits through our personalized awareness and adoption support." WebEx manages a global network over which it delivers a suite of on-demand web meeting applications including applications for web conferencing, online sales calls, web-based support, remote training and online events. These applications help businesses, like Ingram Micro, accelerate the sales cycle, increase revenue, improve employee productivity, speed products to market, enhance customer satisfaction and decrease training and travel costs. WebEx provides its on-demand applications to corporations, technology companies and telecommunication providers worldwide. All of WebEx's applications are built on the MediaTone(TM) switching platform and delivered through the WebEx MediaTone Network, the only global network specifically designed for real-time collaboration. About Ingram Micro Inc. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 100 countries and is the only global IT distributor with operations in Asia. Visit http://www.ingrammicro.com/. About WebEx Communications, Inc. WebEx Communications, Inc. is the world's leading provider of on-demand web meeting applications. WebEx applications improve collaboration and increase productivity in sales, support, training, marketing, engineering and product design. WebEx delivers its suite of web meeting applications over the global WebEx MediaTone Network, a network specifically designed for secure web collaboration. WebEx Communications is based in San Jose, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit http://www.webex.com/ for more information. This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements may be identified by use of the terms anticipates, believes, continue, could, estimates, expects, intends, may, plans, potential, predicts, should or will, or the negative of those terms or similar expressions. These forward-looking statements are subject to significant risks and uncertainties. Actual results may differ materially from those described in such statements as a result of these risks and uncertainties. In particular, these forward-looking statements include, but are not limited to, statements that WebEx applications help businesses accelerate the sales cycle, increase revenue, improve employee productivity, speed products to market, enhance customer satisfaction and decrease training and travel costs. Factors, which could contribute to risks and uncertainties, include, but are not limited to the failure of customers to use WebEx applications effectively in their businesses and to reduce their other expenses. A fuller discussion of the risks and uncertainties that could affect WebEx Communications, Inc. are more fully set forth in WebEx Communications, Inc.'s filings with the Securities and Exchange Commission, including WebEx's Form 10-Q filed with the SEC on November 8, 2004. WebEx Communications, Inc. assumes no obligation to update forward-looking information contained in this press release. NOTE: MediaTone is a trademark of WebEx Communications, Inc DATASOURCE: WebEx Communications, Inc. CONTACT: Colin Smith of Antenna Group, +1-415-977-1912, or , for WebEx; or Marie Meoli of Ingram Micro, +1-714-382-2190, or Web site: http://www.ingrammicro.com/ Web site: http://www.webex.com/

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