Best Buy for Business Expands On-site Provider Coverage through Ingram Micro Services Network
September 24 2007 - 8:00AM
PR Newswire (US)
Technology retail giant calls on the proven expertise of the IMSN
to meet high-end IT installation and on-site service needs of Best
Buy's business customers SANTA ANA, Calif., Sept. 24 /PRNewswire/
-- Fortune 100 market leaders Ingram Micro Inc. (NYSE:IM) and Best
Buy Co., Inc. (NYSE:BBY) today announced the Ingram Micro Services
Network (IMSN) as the premier on-site IT service provider for
select customers of Best Buy For Business in the U.S. The IMSN is a
proven IT service delivery organization with more than ten years of
experience in delivering professional and on-site consultative
services to 800 markets throughout North America. Under the terms
of the new alliance, IMSN's highly qualified solution provider
network will team with Best Buy to address the growing number of
complex on-site IT service needs of Best Buy business customers
throughout the U.S., including small to midsize businesses such as
restaurants, retail stores and schools. The IMSN will work in
conjunction with Best Buy's Geek Squad to provide a full range of
technology specializations and integration expertise. According to
Best Buy For Business and IMSN, the relationship has hit the ground
running, successfully implementing the first of many nationwide
service calls from Best Buy. "By aligning with Ingram Micro and the
IMSN, we are able to more effectively and efficiently service the
complex IT needs of our larger Best Buy For Business customers, and
offer on-site service and support to areas of the country where we
don't have coverage today," says David Hemler, president, Best Buy
For Business. "Best Buy For Business was designed to bring the best
of Best Buy to business, education and government customers. That
includes offering our customers access to highly skilled technology
consultants and technicians, like those found within the IMSN, that
are trained and certified to implement complex IT solutions and
service deployments and really act as an extension of their
business." With more than 700 qualified solution providers in the
U.S. alone, the IMSN is more than ready to meet the diverse,
on-site IT service needs of Best Buy's business customers says
Justin Crotty, vice president, Ingram Micro Services Division,
North America. "This is a big win and a ringing endorsement of the
professionalism and world-class, on-site IT services expertise
found within the IMSN, such as POS, networking and server, VoIP,
advanced wireless, security and IP surveillance. This group of
solution providers is second to none, which is why Best Buy has
named the IMSN as the premier on-site IT service provider for its
business customers." "The IMSN is a very professional IT services
organization that is focused on delivering the highest levels of
customer support and satisfaction," says Bill Jacques, vice
president, Networking Technologies and Integration, Inc., an active
member of the IMSN. "We welcome the opportunity to work with Best
Buy, and look forward to building upon their successes and enabling
them to better service the more complex and strategic IT service
needs of their growing business clientele." "Teaming with Best Buy
brings forward additional business to the IMSN and will ultimately
generate higher-end service opportunities for our solution provider
partners," concludes Crotty. "It is truly great news for everyone
involved." To learn more about the Ingram Micro Services Network,
call an IMSN representative at (714) 566-1000, ext. 24572. For more
information about Best Buy For Business, visit http://www.bbfb.com/
or call (877) 393-1038. About Best Buy Co., Inc. Best Buy Co., Inc.
(NYSE:BBY) operates a global portfolio of brands with a commitment
to growth and innovation. Our employees strive to provide customers
around the world with superior experiences by responding to their
unique needs and aspirations. We sell consumer electronics,
home-office products, entertainment software, appliances and
related services through more than 1,150 retail stores across the
United States, throughout Canada and in China. Our multi-channel
operations include: Best Buy (BestBuy.com, BestBuy.ca and
BestBuy.com.cn), Future Shop (FutureShop.ca), Geek Squad
(GeekSquad.com and GeekSquad.ca), Pacific Sales Kitchen and Bath
Centers (PacificSales.com), Magnolia Audio Video (Magnoliaav.com),
Jiangsu Five Star Appliance Co. (Five- Star.cn) and Speakeasy
(speakeasy.net). Best Buy supports the communities in which its
employees work and live through volunteerism and grants that
benefit children and education. About Ingram Micro As a vital link
in the technology value chain, Ingram Micro creates sales and
profitability opportunities for vendors and resellers through
unique marketing programs, outsourced logistics services, technical
support, financial services, and product aggregation and
distribution. The company serves 150 countries and is the only
broadline global IT distributor with operations in Asia. Visit
http://www.ingrammicro.com/. DATASOURCE: Ingram Micro CONTACT:
Marie Meoli of WhiteFox Marketing & Communications,
+1-714-680-0335, , for Ingram Micro; Jeff Dudash of Best Buy Public
Relations, +1-612-291-6122, Web site: http://www.ingrammicro.com/
http://www.bbfb.com/
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