Olo Teams Up With Grubhub to Streamline Delivery and Digital Orders for Restaurants
August 10 2021 - 4:51PM
Business Wire
Orders through Grubhub now injected directly
into restaurant point-of-sale via Olo Rails
Olo (NYSE: OLO), a leading on-demand commerce platform powering
the restaurant industry’s digital transformation, today announced
an engagement with Grubhub (NASDAQ: GRUB), a leading U.S.
food-ordering and delivery marketplace, to integrate digital orders
directly into the point-of-sale (POS) of tens of thousands of
restaurant brand locations via Olo Rails.
Rails is Olo’s solution that makes it easy for restaurant brands
to publish their menus, prices and location information on
participating third-party marketplaces in order to drive
incremental sales, simplify workflows and manage orders from
multiple channels into one place. The solution also allows orders
placed by consumers on the Grubhub website or app to be injected
directly into the order stream at the restaurant to improve order
accuracy and operational efficiencies for restaurant operators.
Restaurants can do away with the need for multiple digital ordering
tablets in the kitchen to improve tracking and profit
accountability.
“Restaurants have experienced an influx of digital and delivery
orders like we’ve never seen before given current industry
tailwinds accelerated by the necessity for safety and convenience
over the last year. We’re proud to welcome Grubhub to our growing
network of marketplace partners and know the ability to have
digital orders from the Grubhub platform directly enter into our
restaurant customers’ POS, in addition to ensuring consistent menu
display for consumers, will greatly benefit them operationally and
financially,” said Andrea Coe, VP & General Manager of Olo
Rails.
“Our longstanding priority at Grubhub is to serve restaurants,
and we’re constantly looking for ways to make it easier for
restaurant brands to partner with us and better fit online ordering
into their operations,” said Kevin Kearns, Senior Vice President of
Restaurants at Grubhub. “By teaming up with Olo, our restaurant
partners can now use Rails to provide a reliable and streamlined
behind-the-counter process for restaurant team members, while also
ensuring order accuracy and a great experience for diners.”
“The digital landscape is rapidly expanding as guests continue
to enjoy the convenience of ordering ahead. This makes it more
important than ever for information like menus and pricing to be
reflected accurately and updated in real time across all of our
channels,” said Dan Harmon, President & COO of Smoothie King.
“With Grubhub’s marketplace and delivery capabilities now
integrated with Olo’s Rails solution, our store teams can better
streamline their operations, eliminate human errors and
duplication, and focus on providing great service to our valued
guests.”
About Olo Olo is a leading on-demand commerce platform
powering the restaurant industry’s digital transformation. Millions
of orders per day run on Olo’s enterprise SaaS engine, enabling
brands to maximize the convergence of digital and brick-and-mortar
operations. The Olo platform provides the infrastructure to capture
demand and manage consumer orders from every channel. With
integrations to over 100 technology partners, Olo customers can
build digital experiences with the largest and most flexible
restaurant commerce ecosystem on the market. Over 400 restaurant
brands use Olo to grow digital sales, maximize profitability, and
preserve direct consumer relationships. Learn more at olo.com.
About Grubhub Grubhub is part of Just Eat Takeaway.com
(LSE: JET, AMS: TKWY, NASDAQ: GRUB), a leading global online food
delivery marketplace. Dedicated to connecting more than 33 million
diners with the food they love from their favorite local
restaurants, Grubhub elevates food ordering through innovative
restaurant technology, easy-to-use platforms and an improved
delivery experience. Grubhub features more than 300,000 restaurant
partners in over 4,000 U.S. cities.
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version on businesswire.com: https://www.businesswire.com/news/home/20210810006001/en/
Media Contact for Olo: Olo@icrinc.com
Media Contact for Grubhub: press@grubhub.com
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