Chicago White Sox Hit Home Run With Gateway PCs and Personalized Service
June 14 2004 - 9:00AM
PR Newswire (US)
Chicago White Sox Hit Home Run With Gateway PCs and Personalized
Service Team Applauds Stability of Hardware, High Levels of Service
POWAY, Calif., June 14 /PRNewswire-FirstCall/ -- Baseball in the
new millennium is less about peanuts and popcorn and more about
computer technology than ever before. (Logo:
http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO) No one
understands this better than the Chicago White Sox, who recently
began refreshing their technology infrastructure with PCs from
Gateway, Inc. From the club's scouting department to its
front-office administrators, Gateway notebooks and desktops provide
the technology backbone for the team's organizational success. The
White Sox chose Gateway PCs based on their competitive pricing,
platform stability and superior service levels. "Gateway isn't just
an order-taker for us," said Don Brown, director of management
information systems for the Chicago White Sox, who have been a
Gateway customer for more than three years. "They've become a true
partner, providing levels of service that go above and beyond --
such as expediting important orders or helping with any special
technology needs." The White Sox have standardized on more than 130
Gateway desktops and notebooks. Gateway E-Series managed desktops
-- which feature Intel(R) Pentium(R) 4 processors, 512 MB of RAM,
as well as standard 40 GB hard drives(1) and three-year limited
warranties(2) -- are used by the team's front-office, ticketing and
purchasing staff. White Sox scouts, trainers and executives utilize
Gateway 450E notebooks, which offer Intel(R) Pentium(R) M
processors, 256 MB of RAM, as well as standard 40 GB hard
drives(1), three-year limited warranties(2) and built-in 802.11b
wireless networking. "Baseball these days is very high-tech, with a
variety of diverse and specialized needs," said Brown. "We have
scouts who use Gateway notebooks to submit reports and trainers who
wirelessly connect to the team network while on the road. Our chief
financial officer uses a Gateway tablet PC to help manage our
organization's finances. And even White Sox players benefit from
the Gateway relationship by getting the latest in computer
hardware." In a game that has become more obsessed with
sabermetrics than stolen bases, the White Sox have an edge with
Gateway hardware that provides stability, nearly 100 percent uptime
and support that's only a phone call away. In fact, as baseball
software applications become more complex and critical to team
success, the White Sox rely on Gateway's locally based sales
representative and support expert to respond to any issues as they
arise. "The software is really driving hardware requirements in
this industry, said Brown. "We push the envelope with statistical
analysis to be competitive on the field. Gateway has remained one
of our key vendors because they've pushed the envelope as well in
terms of service and support." From high-end servers to
market-leading plasma displays to comprehensive services, Gateway
delivers whole-office technology solutions, coupled with high-touch
service. Serving organizations for more than 15 years, Gateway uses
its multi-channel approach to make the purchase, use and support of
technology simple. Gateway customers include many of the world's
leading organizations, such as the U.S. Defense Logistics Agency,
the University of Arizona, Harvard University, California Highway
Patrol and others. For more information on Gateway Professional
solutions, visit http://www.gateway.com/business. About Gateway
Since its founding in 1985, Gateway (NYSE:GTW) has been a
technology and direct-marketing pioneer, using its call centers,
web site, direct sales force and retail alliances to build great
customer relationships. Gateway offers consumers, businesses and
schools a wide range of thin TVs, digital cameras, home networking
products, servers, storage and other products, which work together
seamlessly with its award-winning line of eMachines and Gateway
PCs. Its products and services received nearly 130 awards and
honors last year. With its acquisition of eMachines now complete,
Gateway is the third largest PC company in the U.S. and among the
top ten worldwide. Visit http://www.gateway.com/ for more
information. Intel, Intel Inside, the Intel Inside logo, Intel
Centrino, the Intel Centrino logo, Pentium, Pentium III Xeon, Intel
Xeon, Itanium, Intel SpeedStep and Celeron are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries. (1) Accessible capacity
varies; GB = 1 billion bytes; MB = 1 million bytes (2) Limited
warranties and service agreements apply; visit gateway.com or call
(800) 846-2000 for a free copy. May not be available in all
locations. http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO
http://photoarchive.ap.org/ DATASOURCE: Gateway, Inc. CONTACT: Ted
Ladd of Gateway, Inc., +1-858-848-2515, Web site:
http://www.gateway.com/business Web site: http://www.gateway.com/
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