Stolen Gateway Notebook Leads to Bust Thanks to LoJack(R) for Laptops Security Software
November 17 2005 - 8:00AM
PR Newswire (US)
Gateway Continues Focus on Security by Extending the Proven
Software to Notebooks for Home and Home Office Customers IRVINE,
Calif., Nov. 17 /PRNewswire-FirstCall/ -- How does a stolen
notebook PC give customers peace of mind? Because in this case, the
notebook PC -- from Gateway -- was recovered and is back with its
rightful owner thanks to Gateway Mobile Theft Protection Solution
powered by Absolute Software's Computrace(R) LoJack(R) for Laptops
security software. Previously only available on Gateway's
professional class notebooks for businesses, government agencies
and educational institutions, Gateway is now making its Mobile
Theft Protection Solution available on notebook PCs for home and
home office customers. The move is another step in the company's
focus on delivering best-in-breed security solutions for its
customers. Gateway Mobile Theft Protection uses the proven LoJack
for Laptops software to track systems that are missing. In the
event that the notebook is lost or stolen, the Absolute Software
Recovery Team can pinpoint the notebook once it is used online. The
solution is credited with many successful recoveries. For example,
when a Gateway notebook on loan from William Penn University to a
student was stolen recently, the university alerted Absolute
Software. The notebook was later found when a recovery specialist
from Absolute Software tracked the notebook's Internet connection
to a phone line and contacted the local authorities -- the Des
Moines Police Department. The police were able to quickly and
easily recover the stolen notebook. "It's very likely that the
Gateway notebook from William Penn University would have ended up
like most other stolen notebooks -- never seen again," said
Detective William Boggs, Des Moines Police Department. "This was
the first case I worked on that involved a stolen notebook with
LoJack for Laptops and I was really impressed with how Absolute
helped us locate the system. Because of it, the university has
their Gateway PC back, and we were able to stop a crime." Gateway
is extended the offering of LoJack for Laptops to consumers to
deliver an important layer of physical protection. "For a home PC
customer, a missing notebook means losing very precious and
personal information," said Josh Wood, director, Gateway's Box and
Beyond group. "Customers use their notebook for everything from
filing taxes to holiday shopping and online bill payments -- so
these PCs are ripe with confidential data, passwords and private
information. Also, these customers typically don't have
comprehensive backup programs, so a lost or stolen notebook also
means losing files, photos and potentially lots more." Absolute
guarantees the recovery of the computer; if it cannot be recovered
within 30 days, the customer may be eligible for a refund of the
cost of LoJack for Laptops(1). "A notebook PC is stolen every 53
seconds in the United States, making the threat of computer theft
and misuse among the most serious dangers facing today's
consumers," said John Livingston, chairman and CEO of Absolute
Software. "Gateway is providing its customers with industry leading
mobile theft protection with LoJack for Laptops recovery service."
Pricing and Availability Gateway's Mobile Theft Protection Solution
is available now on its full line of notebooks for home and
home-office customers including the Gateway CX200, NX200, NX250,
NX500, NX550, NX850 and M325. Prices for the Gateway Mobile Theft
Protection using Computrace LoJack for Laptops software and service
follows: $59 for one year, $79 for two years, $89 for three years,
and $119 for four years.(1) Gateway Mobile Theft Protection
enhances a range of Gateway offerings that help to protect its
customers' PCs. Gateway offers software from best-in-class
providers including Symantec, McAfee, Veritas and others as well as
convenient software packages including the Gateway Complete
Security Suite and Gateway Complete Security Bundle software priced
at $49.99 and $99.99 respectively. A pro-active upgrade tool called
BigFix(R) is also featured at no charge on Gateway's notebook PCs
for home and home office customers.(2) With the customer's
permission, BigFix identifies and sends messages offering updates
and general PC maintenance. For example, BigFix will alert
customers to new software patches that will keep the PC updated
with the latest security fixes. Gateway also offers a range of
extended service plans including Accidental Damage Protection,
which delivers repaired or replaced parts that fail due to normal
use or handling caused by unintentional impacts, dropping, falls,
accidentally spilled liquids, immersion in liquids and power
surges.(3) About Gateway Since its founding in 1985, Irvine,
Calif.-based Gateway (NYSE:GTW) has been a technology pioneer,
offering award-winning PCs and related products to consumers,
businesses, government agencies and schools. After acquiring
eMachines in early 2004, Gateway is now the third largest PC
company in the U.S. and among the top ten worldwide. The company's
value-based eMachines brand is sold exclusively by leading
retailers worldwide, while the premium Gateway line is available at
major retailers, over the web and phone, and through its direct
sales force. See http://www.gateway.com/ for more information.
LoJack is a registered trademark of LoJack Corporation, used under
license by Absolute Software Corporation. For full details visit
http://www.absolute.com/. LoJack Corporation is not responsible for
any content herein. 1.) Services offered by Absolute Software
Corporation and not Gateway. Certain conditions apply. For full
details see terms and conditions at
http://www.lojackforlaptops.com/ . 2.) Internet connection
required. 3.) Limited warranties and service agreements apply;
visit http://www.gateway.com/about/legal/warranty.shtml, or call
1-800-846-2000 for a free copy. Accidental Damage Protection not
available in all states. DATASOURCE: Gateway, Inc. CONTACT: Lisa
Emard of Gateway, Inc., +1-949-471-7705, Web site:
http://www.gateway.com/ http://www.absolute.com/
http://www.lojackforlaptops.com/
http://www.gateway.com/about/legal/warranty.shtml
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