FedEx Trade Index: As U.S. Small Businesses Rebound from Pandemic, Trade Viewed as Opportunity at Both Company and Country Level
November 09 2021 - 7:00AM
Business Wire
Small business leader sentiment on
sustainability reflects increased global focus on climate
issues
A shift to e-commerce has helped many U.S. small businesses
weather the pandemic, but e-commerce platforms are also viewed as
the most important tool for these businesses to increase their
global reach, according to the latest FedEx Trade Index (1).
In this survey of 1,000 U.S. small business leaders conducted by
Morning Consult for FedEx, three in four respondents view expanding
trade between the U.S. and customers in other countries as a good
thing, with nearly half believing that expanded trade will help
their business or company, specifically. An even higher percentage,
78%, agree that increasing trade will lead to opportunities and job
creation.
“E-commerce has been a lifeline for consumers and businesses of
all sizes during the COVID-19 pandemic, helping to keep goods and
global supply chains moving,” said Brie Carere, executive vice
president, chief marketing and communications officer, FedEx Corp.
“U.S. small business leaders clearly understand the power and
potential that trade can bring to their business and the economy.
Though reaching international markets can seem overwhelming, we
work every day to help connect our small and medium-sized customers
to opportunities and markets around the world.”
Small business decision makers are also increasingly positive
about the health of their business. Forty-five percent of surveyed
business owners say their revenue is currently increasing, up nine
percentage points from last year’s results (36%) though lower than
the pre-pandemic figure of 56% in Fall 2019. Additionally, 62% said
they expect their income to increase in the next year, a
four-percentage point increase from last year’s Trade Index.
This year’s FedEx Trade Index also asked U.S. small business
leaders about their perspectives on environmental sustainability. A
large majority of the U.S. small business leaders
surveyed—82%—agreed that companies are responsible for managing
their own environmental impact. However, only about half of
respondents said they felt like the government provided enough
resources for their business to be as environmentally sustainable
as possible (53%) or adequately focuses on environmental issues in
trade (50%).
See the full Fall 2021 FedEx Trade Index findings:
Survey Results
Infographic
[1] The FedEx Trade Index is a national survey of 1,000 U.S.
small business leaders conducted by Morning Consult. Respondents
included business owners and executives at companies with between
two and 500 employees. The U.S. research was conducted online
October 11-14, 2021. The margin of error for the full sample is
+/-3%.
Previous FedEx Trade Index releases:
*FedEx SME Trade Index Fall 2020
*FedEx SME Trade Index Fall 2019
*FedEx SME Trade Index Summer 2018
*FedEx SME Trade Index Winter 2018
*FedEx SME Trade Index Spring 2017
*FedEx SME Trade Index Fall 2016
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses
worldwide with a broad portfolio of transportation, e-commerce and
business services. With annual revenue of $87 billion, the company
offers integrated business solutions through operating companies
competing collectively, operating collaboratively, and innovating
digitally under the respected FedEx brand. Consistently ranked
among the world’s most admired and trusted employers, FedEx
inspires its 560,000 team members to remain focused on safety, the
highest ethical and professional standards and the needs of their
customers and communities. FedEx is committed to connecting people
and possibilities around the world responsibly and resourcefully,
with a goal to achieve carbon-neutral operations by 2040. To learn
more, please visit about.fedex.com.
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Savannah Haeger savannah.haeger@fedex.com
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