SANTA CLARITA, Calif.,
Dec. 9, 2020 /PRNewswire/ -- While
cruisers are dreaming of their next cruise vacation, Princess
Cruises introduces a new Princess Promise, offering greater
peace of mind during a cruise vacation.
Over the years, Princess guests have enjoyed warm and gracious
service in an atmosphere of comfortable elegance. Princess team
members provide exceptional service and with MedallionClass, a more
personalized experience to ensure an unforgettable vacation.
Underscoring the cruise line's already strong commitment to
service, the Princess Promise reassures guests that Princess will
'make it right' for any onboard service that did not meet their
expectations. This may include, but is not limited to onboard
credits, future cruise credits or refunds.
Princess is also expanding its Book with Confidence
policy which now allows guests the flexibility to change their
vacation plans 30 days prior to day of departure, receiving
cancellation fees as a future cruise credit. This flexible booking
option is available for any cruise bookings made through
March 2, 2021, on voyages departing
through October 31, 2021.
"During this time, we're all dreaming about our next cruise
vacation and experiencing the wonder of new places, people and
cultures," said Deanna Austin, chief
commercial officer, Princess Cruises. "When we set sail again our
guests can feel at ease with the promise of a great cruise
vacation, and the flexibility of adjusting their bookings if their
plans change."
For even greater peace of mind, the cruise line also offers
Princess Vacation Protection that will provide full
vacation protection in the form of either a future cruise credit or
a reimbursement of the normally non-refundable cancellation fees,
depending on the reason for changed plans. This program also covers
guests during their cruise, including lost or damaged luggage
protection, emergency excess medical expenses and emergency
evacuation, and trip interruption coverage which provides a
pro-rated refund if illness interrupts the cruise and extra costs
associated with trip delays or interruptions.
Princess Cruises is currently enhancing health and safety
protocols with input from global health leaders in
response to COVID-19 and assessing how they may
impact future itineraries. Actual offerings may vary from what
is displayed in marketing materials. Click on the
following links to stay updated on current Cruise
Updates, Health & Safety protocols, and CDC Travel
Advisories.
Additional information about Princess Cruises is available
through a professional travel advisor, by calling 1-800-PRINCESS
(1-800-774-6237), or by visiting the company's website at
princess.com.
About Princess Cruises:
One of the best-known names in cruising, Princess Cruises is the
world's leading international premium cruise line and tour company
operating a fleet of 15 modern cruise ships, carrying two million
guests each year to 380 destinations around the globe, including
the Caribbean, Alaska, Panama Canal, Mexican Riviera,
Europe, South America, Australia/New
Zealand, the South Pacific, Hawaii, Asia,
Canada/New England, Antarctica, and World Cruises. A team of
professional destination experts have curated 170 itineraries,
ranging in length from three to 111 days and Princess Cruises is
continuously recognized as "Best Cruise Line for
Itineraries." In 2017 Princess Cruises, with parent
company Carnival Corporation,
introduced MedallionClass Vacations enabled by
the OceanMedallion, the vacation industry's most advanced
wearable device, provided free to each guest sailing on
a MedallionClass ship. The award-winning innovation
offers the fastest way to an effortless personalized vacation
giving guests more time to do the things they love most. The
company is part of Carnival Corporation & plc (NYSE/LSE:
CCL; NYSE:CUK).
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SOURCE Princess Cruises