Aspire Leaderboard placements highlight
Broadridge's strength in omni-channel communications, digital
transformation, and consultative client approach
NEW
YORK, Jan. 17, 2023 /PRNewswire/ -- Broadridge
Financial Solutions, Inc. (NYSE:BR), a global Fintech leader,
announces it has been recognized as a leading communications
and customer experience services provider in the 2023 Customer
Communications Management (CCM) to Customer Experience Management
(CXM) Aspire Leaderboard™.
Broadridge was recognized as the overall leader in Strategic
Direction in the Financial Services Category in two global market
segments, for both Communications Experience Platform (view here)
and CCM-CXM Communications Outsourcing (view here).
"Our updated analysis continues to show Broadridge as a leading
provider in the rapidly evolving omnichannel customer
communications space," says Kaspar
Roos, Founder and CEO, Aspire. "We're impressed with how
Broadridge continues to show real intent in how it engages with
customers and is able, at scale, to not only provide a strong
vision of how communications are evolving into digital experiences,
but also to make their vision a reality by relentlessly focusing on
innovation, cloud, security and further expansion into additional
vertical industries beyond financial services."
"Broadridge continues to solve for accelerated digital
transformation and exceptional customer experiences, and the
measurable improvements our clients see in their customer
engagement is validation that our solutions are driving impact. The
strong Aspire Leaderboard positioning Broadridge achieved for a
second year in a row affirms the meaningful role our offering is
playing," said David Zamorski,
General Manager of Digital Solutions, Broadridge Customer
Communications. "We remain committed to expanding our capabilities
and providing added value for our clients."
The Aspire Leaderboard assessments of the CCM-CXM industry for
software, services, and solutions, offer businesses objective
insight on product capabilities, solution strengths and strategic
direction. Companies leverage the in-depth analysis to match their
unique communications needs with providers that have demonstrated
excellence.
Aspire's analysis specifically recognizes Broadridge for its
leadership position in Strategic Direction in Financial Services in
both Leaderboard market segments. Among the key differentiators
noted by Aspire are Broadridge's:
- Clear omni-channel proposition focused on digital
transformation and value-added services
- Consultative approach in partnering with clients to achieve
their goals
- Focus on omni-channel engagement and delivering better digital
customer experiences and business value, beyond just the digital
distribution of documents
- Strong investment in information security and
cybersecurity
The Broadridge Communications CloudSM is a modular
platform for creating, delivering, and managing omni-channel
communications and customer engagement. Leading companies across
financial, healthcare, insurance, utilities, telecommunications and
other industries are outsourcing the full spectrum of their
communications to Broadridge, creating integrated customer
experiences, revenue opportunities, operational efficiencies and
brand loyalty. Broadridge's solution resonates with clients as it
continues to expand its differentiating capabilities, including
accelerating digital adoption with print-to-digital bridges, and
creating industry-centric communications solutions, such as
Broadridge's Wealth InFocus utilized by Cetera Financial Group.
Aspire Disclaimer
The Aspire Leaderboard™ is
copyrighted by Aspire Customer Communications Services Ltd. and is
based on the findings and opinions of Aspire's consultancy
organization. Aspire does not endorse any vendor, service provider,
product or service included in the Aspire Leaderboard. For tailored
RFP support please contact the Aspire team here:
https://www.aspireccs.com/contact-us/
About Aspire
Aspire Customer Communications Services
is a boutique consulting firm specializing in the Customer
Communications Management (CCM), Customer Experience Management
(CXM) and Customer Journey Management (CJM) industries. Through
deep market expertise and global insights, Aspire works with
enterprises; software, services and solution providers, and
business advisories and private equity firms, to help them achieve
their CCM goals. Find more information about how Aspire is helping
organizations navigate the complexities of the customer
communications world at http://www.aspireccs.com.
About Broadridge
Broadridge Financial Solutions
(NYSE: BR), a global Fintech leader with more than $5
billion in revenues, provides the critical infrastructure that
powers investing, corporate governance and communications to enable
better financial lives. We deliver technology-driven solutions that
drive business transformation for banks, broker-dealers, asset and
wealth managers and public companies. Broadridge's infrastructure
serves as a global communications hub enabling corporate governance
by linking thousands of public companies and mutual funds to tens
of millions of individual and institutional investors around the
world. Our technology and operations platforms underpin the daily
trading of more than U.S. $9 trillion of equities, fixed
income and other securities globally. A certified Great Place to
Work®, Broadridge is part of the S&P 500® Index, employing
over 14,000 associates in 21 countries.
Media Contact:
Marie Matta
Prosek Partners
646-818-9106
mmatta@prosek.com
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SOURCE Broadridge Financial Solutions, Inc.