New UCaaS solution receives 2020 Unified
Communications Product of the Year Award as Customer Adoption
Accelerates
Avaya (NYSE: AVYA), a global leader in solutions to enhance and
simplify communications and collaboration, announced today that its
Avaya Cloud Office™ by RingCentral® UCaaS solution has been named a
2020 Unified Communications Product of the Year Award winner by
INTERNET TELEPHONY magazine. The award honors the most innovative
unified communications products and solutions available over the
past twelve months.
Adoption of cloud solutions continues to rise with nearly 65
percent of organizations today using cloud services2, but many
customers are still lacking a cloud-based unified communications
solution that can meet the needs for people working across multiple
touchpoints and devices. Avaya Cloud Office continues to gain
momentum with users globally, enhancing the way organizations
communicate with customers, partners and colleagues through an
all-in-one solution that delivers seamless collaboration across
multiple channels. By enabling voice calls, team messaging,
meetings, conferencing and file sharing in a single solution, Avaya
Cloud Office reduces cost and complexity while empowering
workforces to call, meet and message across any device from
wherever they are.
“Avaya Cloud Office enables organizations to fundamentally
enhance the way their business communicates with clients, partners
and across their teams with a simple, all-in-one solution,” said
Dennis Kozak, SVP, Business Transformation, Avaya. “Regardless of
organization size, location or industry, better collaboration is
proven to help drive workplace productivity, and as we expand
availability for Avaya Cloud Office to new markets globally, we are
getting a tremendous response from new users.”
Established in 1958, U.S.-based Concrete Supply has steadily
expanded its market reach throughout the Carolinas by providing
premier, ready mix concrete and superior service to its customers.
“As a company that operates a family of businesses employing over
900 people, communications is at the center of everything we do. We
produce millions of construction materials annually in 90
production facilities throughout both North and South Carolina and
performance problems with our previous system was costing money,
time, and most importantly user and customer confidence,” said
Chris Barbee, Manager, Information Technology, Concrete Supply.
“Our interest in the award-winning Avaya Cloud Office solution to
digitally transform our business was driven by the mutual focus
that both our company and Avaya have on User and Customer
Experience, and was strengthened by the speed, ease of use and
flexibility the solution provides us in leveraging modern cloud
applications.”
“Avaya Cloud Office is making it fast and easy for organizations
to leverage cloud communications to drive business success and help
empower workforces to meet, share and collaborate productively no
matter where they are. Our judges were very impressed with the
ingenuity and excellence displayed by Avaya in their groundbreaking
work,” said Rich Tehrani, CEO, TMC, publisher of INTERNET
TELEPHONY.
Avaya recently announced the global expansion and general
availability of Avaya Cloud Office in Australia, Canada, and the UK
along with the availability of several key new features and
capabilities including tools to help migrate customers more
efficiently and effectively.
Winners of the 2020 Unified Communications Product of the Year
Award will be announced and highlighted in INTERNET TELEPHONY
magazine online.
Additional Resources
- Read how Avaya Cloud Office creates simple communications for
your business
- Learn more about what are driving trends in UCaaS.
2Nemertes Research, “The Shift to Cloud Report, Q4 2019”
About Avaya
Businesses are built on the experiences they provide, and every
day millions of those experiences are built by Avaya Holdings Corp.
(NYSE: AVYA). For over one hundred years, we’ve enabled
organizations around the globe to win – by creating intelligent
communications experiences for customers and employees. Avaya
builds open, converged and innovative solutions to enhance and
simplify communications and collaboration – in the cloud,
on-premise or a hybrid of both. To grow your business, we’re
committed to innovation, partnership, and a relentless focus on
what’s next. We’re the technology company you trust to help you
deliver Experiences that Matter. Visit us at www.avaya.com.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority
since 1998™. Beginning with the first issue, INTERNET TELEPHONY
magazine has been providing unbiased views of the complicated
converged communications space. For more information, please visit
www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or
join our Linked In group. Subscribe or visit www.itmag.com.
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Company’s Annual Report on Form 10-K and subsequent quarterly
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Commission (the “SEC”) available at www.sec.gov, and may cause the
Company’s actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. The
Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material
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Source: Avaya Newsroom
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For media inquiries: Alex Alias alalias@avaya.com
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