TMIC Trend Micro Incorporated ADS (MM)

Hardware supply-chain services organization chosen to deliver superior customer and channel support for Trend Micro security appliances CUPERTINO, Calif., Nov. 27 /PRNewswire-FirstCall/ -- Trend Micro Incorporated (NASDAQ:TMIC)(TSE:4704), a leader in network antivirus and Internet content security software and services, and Sanmina-SCI, today announced that they have entered into a mutual global relationship in which they will co-operate in the provision of global logistics and support services provided to channel partners and customers worldwide who purchase Trend Micro's portfolio of security appliances. Working with a Tier-1 supply-chain services organization enables Trend Micro to focus on its area of expertise, threat management, while Sanmina-SCI provides support in its expert area of hardware-related services. "Trend Micro is focused on achieving a best-in-class customer experience, and after an exhaustive selection process, Sanmina-SCI emerged as a clear choice to help us achieve this goal," said Adrian Marsh, senior director of business and channel operations for Trend Micro's small and medium business group. "This new relationship will allow Trend Micro to enhance the current service received by our customers and channel partners. We believe that this relationship, along with the investment that Trend Micro is placing in its appliance product line and service organization will firmly establish us over time as one of the leading vendors for appliance-related service and support." The new arrangements will be implemented over the coming months. Trend Micro customers will see benefits of shorter and more reliable lead times for new products, plus better warranty terms and a faster response should a unit be found faulty. The relationship also enables the increased geographic availability of products and related services, and better technical support on a global basis. Initially, Trend Micro solutions covered by this new partnership will include Trend Micro InterScan Gateway Security Appliance plus Trend Micro InterScan Web Security Appliance and Trend Micro Network VirusWall Enforcer. Moving forward, as Trend Micro expands its portfolio of appliances, new products will be covered by the service and support relationship with Sanmina- SCI. "We are delighted to be working with an organization like Trend Micro," said Adolfo R. Anzaldua, vice president, global operations, logistics and repair services division for Sanmina-SCI. "Trend Micro looks to offer customers greater choices in security software, hardware and services. This agreement helps Trend Micro focus on their strengths, while leveraging Sanmina-SCI's knowledge of security appliances and our extensive experience in global logistics, configuration, returns management and product support." About Trend Micro Incorporated Trend Micro Incorporated is a pioneer in secure content and threat management. Founded in 1988, Trend Micro provides individuals and organizations of all sizes with award-winning security software, hardware and services. With headquarters in Tokyo and operations in more than 30 countries, Trend Micro solutions are sold through corporate and value-added resellers and service providers worldwide. For additional information and evaluation copies of Trend Micro products and services, visit our Web site at http://www.trendmicro.com/. NOTE: Trend Micro and the t-ball logo are trademarks or registered trademarks of Trend Micro Incorporated. All other company or product names may be trademarks or registered trademarks of their owners. DATASOURCE: Trend Micro, Inc. CONTACT: Mike Haro of Trend Micro Incorporated, +1-408-850-1069, or Web site: http://www.trendmicro.com/

Copyright