Marking a decade of continuous growth in
Japan, Rimini Street unveils new Tokyo office and celebrates its
commitment to the expanding capabilities of the region
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support, products, and services, the
leading third-party support provider for Oracle and SAP software,
and a Salesforce and AWS partner is celebrating ten successful
years since the launch of its Japan operations. The milestone was
marked by the opening of a new and expanded office in Tokyo, built
to accommodate its growing number of employees and serve as a hub
for strategic meetings with executives and nearly 400 clients.
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Rimini Street Japan Celebrates 10 Years
of Extraordinary Client Service and Regional Success (Photo: Rimini
Street)
“From our first and still highly enthused client to now hundreds
across Japan from nearly every industry, including respected brand
names whose history goes back to a century in the region, we are
deeply grateful for the trust placed in Rimini Street. As we were
from day one to now, 10 years in the making, our dedication to
delivering extraordinary remains as strong as ever,” shared Seth
Ravin, president and CEO of Rimini Street. “Our vision to become
the most respected, most trusted IT partner, and our enduring
success in Japan, reflects our unwavering commitment to excellence,
innovation, and our people.”
Rimini Street Builds a Community of Executives Invested in
the Future of Japan
Over the past decade and since 2015, under the leadership of GVP
and regional general manager of Japan, Yorio Wakisaka, Rimini
Street has established itself as a thought leader and trusted
partner of IT and finance executives. Exemplified by the recent
Street Smart program hosted in Tokyo, which attracted 200
influential CxOs and IT leaders into a single gathering, the region
continues to serve as an invaluable platform for forward-thinkers
and meaningful peer-to-peer connections.
“Our first client gathering was intimate, fitting into a small
restaurant for close conversations and idea sharing. Now, our
Street Smart events are considered must-attend annual marquee
events for our clients and invited guests in both Tokyo and Osaka.
We are delighted and energized by how the business community has
embraced Street Smart as their own, shedding titles and competitive
boundaries to further their knowledge, solve complex IT challenges,
and vitalize the future of Japan together through the power of
technology,” shared Wakisaka.
Attracting Top Talent Through the Power of Extraordinary
Culture
The core values of Rimini Street, known as the 4C’s – Company,
Clients, Colleagues, and Community – are deeply embedded throughout
the company globally, with each geography embracing the values in
ways that most impact its region. Rimini Street Japan’s dynamic and
supportive work environment has been recognized through numerous
accolades for its workplace culture, garnering the prestigious
Great Place to Work® certifications for its second consecutive year
since first participating in the program in 2022.
A key aspect of Rimini Street’s exceptional work environment is
attributed to its four-day flexible work-week perk, providing
employees additional time to focus on well-being and work-life
balance. Since introducing the program in July of 2022, Rimini
Street Japan employees have continued to provide extraordinary
client service around the clock, contributing to the company’s
stellar 4.9 out of 5.0 client satisfaction rating on cases closed,
and responding an average of less than 2 minutes for priority cases
by a dedicated, named engineer, in the local language.
“It’s simple math. Happy Employees + Shared Purpose = Happy
Clients. This is our formula that helps us attract and retain top
talent, deliver extraordinary, and continue to grow our client base
year after year,” said Tomonori Oku, vice president of Japan
Service Delivery. “Leading our brilliant engineers and collecting
incredible stories of how we are adding tremendous value to our
clients daily is truly humbling.”
Sharing RMNI LOVE, One Donation, One Volunteer Event at a
Time
Rimini Street Foundation, the company’s self-funded
philanthropic program, was launched in 2015 to give back to
communities in need. It is driven by the Global Steering Committee
which represents the diverse workforce of Rimini Street. Since its
inception, Rimini Street Japan colleagues have come together to
activate memorable team volunteer activities and provide financial
and in-kind donations through the Employee Directed Grant
Program.
“Our colleagues are invited to nominate their favorite charities
through the Employee Directed Grant Program, allowing us to
represent our community needs in a unique way. This has led to
significant funds being shared with non-profit charities in the
region, including organizations that help families gain access to
nutritious meals, provide jobs for individuals with visual
limitations, and much more. Each donation, each event, is a memory
close to my heart,” said Reiko Osugi, former committee member of
the Rimini Street Foundation and sales administrator at Rimini
Street.
In 2023, Rimini Street Japan was selected to host the company’s
annual RMNI LOVE Grant Program, dedicating $50,000 to charities in
the region that help further its mission “to leave the world better
than the way we found it.”
“Reflecting on 10 years of accomplishments in the region, I
couldn’t be prouder of what we’ve achieved as a team. Our story is
just beginning, as is our growth, and we can’t wait to share many
more milestones with our Japan community, starting with an
invitation to tour our new office on the top floor of the Gate City
Ohsaki building!” said Ravin.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support,
products and services, the leading third-party support provider for
Oracle and SAP software and a Salesforce and AWS partner. The
Company has operations globally and offers a comprehensive family
of unified solutions to run, manage, support, customize, configure,
connect, protect, monitor, and optimize enterprise application,
database, and technology software, and enables clients to achieve
better business outcomes, significantly reduce costs and reallocate
resources for innovation. To date, over 5,300 Fortune 500, Fortune
Global 100, midmarket, public sector, and other organizations from
a broad range of industries have relied on Rimini Street as their
trusted enterprise software solutions provider. To learn more,
please visit riministreet.com, and connect with Rimini Street on
Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not
historical facts but are forward-looking statements for purposes of
the safe harbor provisions under The Private Securities Litigation
Reform Act of 1995. Forward-looking statements generally are
accompanied by words such as “anticipate,” “believe,” “continue,”
“could,” “currently,” “estimate,” “expect,” “future,” “intend,”
“may,” “might,” “outlook,” “plan,” “possible,” “potential,”
“predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or
other similar words, phrases or expressions. These forward-looking
statements include, but are not limited to, statements regarding
our expectations of future events, future opportunities, global
expansion and other growth initiatives and our investments in such
initiatives. These statements are based on various assumptions and
on the current expectations of management and are not predictions
of actual performance, nor are these statements of historical
facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual
results may differ materially. These risks and uncertainties
include, but are not limited to, adverse developments in and costs
associated with defending pending litigation or any new litigation,
including the disposition of pending motions to appeal and any new
claims; additional expenses to be incurred in order to comply with
injunctions against certain of our business practices and the
impact on future period revenue and costs; changes in the business
environment in which Rimini Street operates, including the impact
of any recessionary economic trends and changes in foreign exchange
rates, as well as general financial, economic, regulatory and
political conditions affecting the industry in which we operate and
the industries in which our clients operate; the evolution of the
enterprise software management and support landscape and our
ability to attract and retain clients and further penetrate our
client base; significant competition in the software support
services industry; customer adoption of our expanded portfolio of
products and services and products and services we expect to
introduce; our ability to sustain or achieve revenue growth or
profitability, manage our cost of revenue and accurately forecast
revenue; estimates of our total addressable market and expectations
of client savings relative to use of other providers; variability
of timing in our sales cycle; risks relating to retention rates,
including our ability to accurately predict retention rates; the
loss of one or more members of our management team; our ability to
attract and retain qualified employees and key personnel;
challenges of managing growth profitably; our need and ability to
raise additional equity or debt financing on favorable terms and
our ability to generate cash flows from operations to help fund
increased investment in our growth; the impact of environmental,
social and governance (ESG) matters; risks associated with global
operations; our ability to prevent unauthorized access to our
information technology systems and other cybersecurity threats,
protect the confidential information of our employees and clients
and comply with privacy regulations; our ability to maintain an
effective system of internal control over financial reporting; our
ability to maintain, protect and enhance our brand and intellectual
property; changes in laws and regulations, including changes in tax
laws or unfavorable outcomes of tax positions we take, or a failure
by us to establish adequate tax reserves; our credit facility’s
ongoing debt service obligations and financial and operational
covenants on our business and related interest rate risk, including
uncertainty from the transition to SOFR or other interest rate
benchmarks; the sufficiency of our cash and cash equivalents to
meet our liquidity requirements; the amount and timing of
repurchases, if any, under our stock repurchase program and our
ability to enhance stockholder value through such program;
uncertainty as to the long-term value of Rimini Street’s equity
securities; catastrophic events that disrupt our business or that
of our clients; and those discussed under the heading “Risk
Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on
November 1, 2023, and as updated from time to time by Rimini
Street’s future Annual Reports on Form 10-K, Quarterly Reports on
Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini
Street with the Securities and Exchange Commission. In addition,
forward-looking statements provide Rimini Street’s expectations,
plans or forecasts of future events and views as of the date of
this communication. Rimini Street anticipates that subsequent
events and developments will cause Rimini Street’s assessments to
change. However, while Rimini Street may elect to update these
forward-looking statements at some point in the future, Rimini
Street specifically disclaims any obligation to do so, except as
required by law. These forward-looking statements should not be
relied upon as representing Rimini Street’s assessments as of any
date subsequent to the date of this communication.
© 2024 Rimini Street, Inc. All rights reserved. “Rimini Street”
is a registered trademark of Rimini Street, Inc. in the United
States and other countries, and Rimini Street, the Rimini Street
logo, and combinations thereof, and other marks marked by TM are
trademarks of Rimini Street, Inc. All other trademarks remain the
property of their respective owners, and unless otherwise
specified, Rimini Street claims no affiliation, endorsement, or
association with any such trademark holder or other companies
referenced herein.
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Janet Ravin VP, Global Communications Rimini Street, Inc. +1 702
285-3532 pr@riministreet.com
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