Ziosk® Extends Partnership with Red Robin Gourmet Burgers
June 23 2021 - 11:45AM
Ziosk, the industry leading on-premise technology
platform for restaurants, today announced the signing of a new
multi-year contract with Red Robin Gourmet Burgers (NASDAQ: RRGB).
The agreement provides for an upgrade of all the tablets in the
field to the most current hardware featuring EMV and NFC
contactless payment on demand by the beginning of Q3 2021 and will
integrate to the upgraded Red Robin Royalty loyalty platform
scheduled to launch later this year.
Ziosk, long known as the leader in tableside
tablets, completed the initial rollout of tablets with Red Robin in
the summer of 2015 and successfully supported initiatives core to
the brand, such as pay on demand and integration with the Red Robin
Royalty loyalty program. Since the deployment, over 112
million credit card transactions have run on Ziosk.
Throughout the life of the relationship, millions of guests have
enrolled in Red Robin Royalty through a Ziosk tablet and signed in
to accrue and redeem rewards.
“We are excited to continue our partnership
journey with Red Robin. While the last year has been an extremely
challenging environment for restaurants in general; we believe that
Red Robin’s commitment to invest in technology as part of their
transformation strategy will set them up for growth and success in
the months and years to come,” stated Jack Baum, Chairman and Chief
Executive Officer of Ziosk. “The Ziosk tablet is one tool in the
Red Robin toolbox to help facilitate operational efficiency, guest
frequency through their loyalty program and secure contactless
payment on demand.”
“As our dining room capacities continue to
increase, we believe that Ziosk’s role in supporting contactless
pay at the table through Apple Pay and Google Pay, increased
ordering capabilities, enhanced entertainment for families, and a
new Red Robin Royalty program to launch later this year is an
important part of a superior guest experience," said Jonathan
Muhtar, Red Robin Executive Vice President & Chief Concept
Officer. “We appreciate the long-standing relationship between our
two companies and look forward to continuing our partnership to
enhance the service experience at Red Robin.”
For additional information on the Ziosk platform
and its suite of solutions, please visit www.ziosk.com.
For more information on Red Robin or to find
your nearest location, please visit: https://www.redrobin.com/.
About Ziosk
Based in Dallas, Ziosk is the leading technology
platform for the restaurant industry that drives guest engagement
for restaurants. The cloud-based Ziosk Platform is an omnichannel
suite of products that provide safe, secure, contactless dining
experiences, operational efficiency and data insights to grow a
restaurant’s top and bottom line. Initially known for the Ziosk
Original tableside tablet, the Ziosk Platform now includes Ziosk
Virtual, Ziosk Pro Server Tablet, Ziosk Mini and Ziosk Tether, all
designed to bring convenience, safety and operational efficiency to
the restaurant. Ziosk is strengthening guest engagement and
operational efficiencies across all 50 states. For more
information, please visit www.ziosk.com.
About Red Robin Gourmet Burgers, Inc.
(NASDAQ: RRGB)
Red Robin Gourmet Burgers,
Inc. (www.redrobin.com), is a casual dining restaurant chain
founded in 1969 that operates through its wholly-owned
subsidiary, Red Robin International, Inc., and under the trade
name, Red Robin Gourmet Burgers and Brews. We believe
nothing brings people together like burgers and fun around our
table, and no one makes moments of connection over craveable food
more memorable than Red Robin. We serve a variety of burgers
and mainstream favorites to Guests of all ages in a casual, playful
atmosphere. In addition to our many burger offerings, Red
Robin serves a wide array of salads, appetizers, entrees,
desserts, signature beverages and Donatos® pizza at select
locations. It's now easy to enjoy Red Robin anywhere with
online ordering available for to-go, delivery and catering. There
are more than 540 Red Robin restaurants across the
United States and Canada, including those operating under
franchise agreements. Red Robin… YUMMM®!
Leslie Trueloveleslie@ziosk.com
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