BURLINGTON, Mass., Sept. 20, 2021 /PRNewswire/ -- Nuance
Communications, Inc. (NASDAQ: NUAN) today announced that SCL Health
has deployed the Nuance® Dragon® Ambient eXperience™ (DAX™)
solution as part of an initiative to expand digital patient
engagement, empower physicians with automated clinical
documentation, and maximize the value of its electronic health
record (EHR) system as a platform for innovation.
SCL Health uses Nuance DAX in telehealth and in-person exams for
cardiology, orthopedics, and primary care. Providers and patients
talk about symptoms, diagnoses, and treatments as the system
captures, contextualizes, and documents the interaction in the EHR
with the patient's consent.
"Nuance DAX is a prime example of how we are using innovation to
deliver excellent patient experiences and improve provider
satisfaction with technology that allows providers to focus on
patient care. It also allows us to use the full value of our EHR as
a platform to improve care quality, access, and costs," said
Craig Richardville, Senior Vice
President, Chief Information and Digital Officer at SCL Health.
"The Nuance ambient clinical intelligence solution directly
addresses our top priorities because it works in multiple clinical
settings, significantly improves clinical documentation and EHR
access, and gives patients more of a voice throughout their
healthcare journey."
SCL Health is a faith-based, nonprofit healthcare organization
dedicated to improving the health of the people and communities it
serves in Colorado and
Montana, especially the poor and
vulnerable. Founded by the Sisters of Charity of Leavenworth in
1864, its $2.8 billion health network
provides comprehensive, coordinated care through eight hospitals,
more than 150 physician clinics, and home health, hospice, mental
health, and safety-net services. In 2019, SCL Health invested 9
percent of revenue or $255 million to
support health improvement in its communities.
"To be truly effective, digital health innovations must enable
patients to fully engage in their care, serve physicians with
clinical intelligence at the point of care while reducing
administrative burdens, and maximize the value of health system
investments in their EHRs," said Diana
Nole, Executive Vice President and General Manager of
Healthcare at Nuance. "That is why innovation leaders at SCL Health
and at health systems and medical practices across the U.S. are
deploying Nuance DAX. It directly addresses healthcare's Quadruple
Aim of enhancing patient experiences, improving community health,
reducing costs, and improving the work lives of healthcare
providers."
Nuance DAX extends the proven power of Nuance Dragon Medical,
named the #1 Best in KLAS conversational AI speech-recognition
solution and trusted by over 550,000 physicians globally, to create
a fully voice-enabled and ambient exam room environment. The system
securely captures the complete patient story with patient consent
and automatically creates detailed clinical notes from multi-party
conversations during on-site and virtual encounters. As a result,
physicians have recognized the following benefits based on a recent
survey of Nuance DAX users: 70 percent reduction in feelings of
burnout and fatigue, 50 percent time savings when documenting care,
and seven minutes saved per encounter on average. Additionally, 83
percent of patients say their physicians are more personable and
conversational and 81 percent of patients say their physician is
more focused during their visits.
To learn more about Nuance DAX, please click here.
About Nuance Communications
Nuance Communications
(NASDAQ: NUAN) is a technology pioneer with market leadership in
conversational AI and ambient intelligence. A full-service partner
trusted by 77 percent of U.S. hospitals and 85 percent of the
Fortune 100 companies worldwide, Nuance creates intuitive solutions
that amplify people's ability to help others.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.,
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
Media Contact
Nuance Communications
Caitlyn Keating
+1.781.565.8926
Caitlyn.Keating@nuance.com
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SOURCE Nuance Communications, Inc.