TEL AVIV, Israel, Nov. 15, 2010 /PRNewswire-FirstCall/ -- Ness
Technologies, Inc. (Nasdaq: NSTC and TASE: NSTC), a global
provider of information technology solutions and services,
announced today that it has been awarded a three-year outsourcing
contract by Leumi Card, Israel's
second-largest credit company.
Ness will operate Leumi Card's help desk center, located at
Leumi Card's headquarters in Bnei
Brak, near Tel Aviv,
serving approximately 1,800 of Leumi Card's employees. In addition,
Ness will provide field services to support Leumi Card's IT
systems. Ness will operate according to a service level agreement
(SLA). As part of the contract, Ness will implement SysAid
Technologies' SysAid help desk and asset management platform,
together with Consist Systems LTD, and will replace the existing
system. Consist Systems represents SysAid Technologies in
Israel.
"We selected Ness Technologies because of its proven track
record in providing high quality outsourcing services, including
outsourced help desk services," said Asher
Reshef, Executive VP of IT, Leumi Card. "As a large credit
card issuer, we see customer service as the most important
challenge for us, and it begins with a high internal service level.
Smoothly functioning IT systems are an important component of the
internal service level. We believe that Ness, through its best
practices outsourcing model, will help us maintain our systems and
improve the quality of our internal service level."
"We are proud that we have been selected by Leumi Card, which is
well known for the high quality service it provides to its
customers and which it demands from its suppliers. Leumi Card's
decision is a testament to our high standards and we are committed
to provide the best service," said Effi
Kotek, President of Ness Israel. "This new contract further
positions Ness as a key provider of IT services to the financial
sector."
About Ness Technologies
Ness Technologies (Nasdaq: NSTC and TASE: NSTC) is a global
provider of IT and business services and solutions with specialized
expertise in software product engineering; and system integration,
application development, consulting and software distribution. Ness
delivers its portfolio of solutions and services using a global
delivery model combining offshore, near-shore and local teams. With
about 7,800 employees, Ness has operations in North America, Europe, Israel and India, has customers in over 20 countries, and
partners with numerous software and hardware vendors worldwide. For
more information about Ness, visit www.ness.com.
About Leumi Card
Leumi Card is Israel's second
largest credit company. The company markets Visa and Mastercard
cards and is a leader in the development of innovative payment
means and financial products. Leumi Card has approximately 1.8
million private customers and serves more than 40,000
businesses.
Forward Looking Statement
This press release contains forward-looking statements within
the meaning of the Private Securities Litigation Reform Act of
1995. Forward-looking statements often are preceded by words such
as "believes," "expects," "may," "anticipates," "plans," "intends,"
"assumes," "will" or similar expressions. Forward-looking
statements reflect management's current expectations, as of the
date of this press release, and involve certain risks and
uncertainties. Ness' actual results could differ materially from
those anticipated in these forward looking statements as a result
of various factors. Some of the factors that could cause future
results to materially differ from the recent results or those
projected in forward-looking statements include the "Risk Factors"
described in Ness' Annual Report of Form 10-K filed with the
Securities and Exchange Commission on March
15, 2010. Ness is under no
obligation, and expressly disclaims any obligation, to update or
alter its forward-looking statements, whether as a result of such
changes, new information, subsequent events or otherwise.
Media Contacts:
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David Kanaan
Intl: +972-54-
425-5307
Email: media.int@ness.com
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Investor Relations
Contact:
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Drew Wright
USA: 1-201-488-3262
Email: investor@ness.com
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SOURCE Ness Technologies, Inc.