ISG to Publish Report on Finance and Accounting Services
May 13 2024 - 11:08AM
Business Wire
Upcoming ISG Provider Lens™ report will
evaluate providers offering a range of capabilities to improve the
efficiency and agility of customers’ financial processes
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining outsourcing services that help enterprises improve
their finance and accounting operations and business
decision-making.
The study results will be published in a comprehensive ISG
Provider Lens™ report, called Finance and Accounting Outsourcing
Services (FAO), scheduled to be released in October. The report
will cover the global market for services related to procurement,
reporting, budgeting, financial planning and other functions.
Enterprise buyers will be able to use information from the
report to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
Cost reduction, enhanced speed and higher levels of accuracy
continue to be the primary drivers of FAO. But as the sector has
matured over the last decade, enterprises are expecting their
providers to be more consultative and partner-oriented, while
leveraging advanced technologies such as AI, machine learning,
automation and, most recently, GenAI to deliver more impactful
outcomes. Such technologies streamline processes and enable
predictive analysis and sophisticated decision-making capabilities
essential for strategic planning and competitive advantage.
“Enterprises are looking for FAO providers that act not just as
service executors but as advisors and collaborators able to
navigate and leverage the broader ecosystem of partners and
industry experts,” said Namratha Dharshan, chief business leader,
ISG Research. “Providers are expected to understand and align
themselves with their customers’ long-term business
objectives.”
ISG has distributed surveys to more than 40 finance and
accounting outsourcing providers. Working in collaboration with
ISG’s global advisors, the research team will produce four
quadrants representing the finance and accounting outsourcing
services the typical enterprise is buying, based on ISG’s
experience working with its clients. The four quadrants are:
- Procure to Pay (P2P), evaluating providers of services
across the accounts payable process, including paying suppliers,
reconciling accounts, tracking expenses and spending patterns and
negotiating contracts. P2P providers use new technologies including
AI and machine learning to automate processes and increase
efficiency.
- Order to Cash (O2C), assessing providers of end-to-end
O2C operations, including processing customer orders, ensuring
payments are received promptly, managing credit risk and providing
customer support. Clients look to these partners to streamline
operations, often through automation to reduce manual
processes.
- Record to Report (R2R), covering providers that manage
clients’ financial record-keeping and reporting, including complex
processes such as managing the end-of-period close process,
preparing financial statements and assessing clients’ internal
control systems.
- Financial Planning and Analysis (FP&A), evaluating
providers of high-end financial functions including budgeting,
forecasting, financial planning and M&A. These providers act as
partners to clients, delivering comprehensive and meaningful data
and insights.
The report resulting from this study will cover the global
finance and accounting outsourcing market. ISG analysts Gaurang
Pagdi and Sneha Jayanth will serve as authors of the report.
A list of identified providers and vendors and further details
on the study are available in this digital brochure. Companies not
listed as finance and accounting outsourcing providers can contact
ISG and ask to be included in the study.
All 2024 ISG Provider Lens™ evaluations feature expanded
customer experience (CX) data that measures actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240513378913/en/
Press Contacts: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com Julianna Sheridan, Matter Communications
for ISG +1 978-518-4520 isg@matternow.com
Information Services (NASDAQ:III)
Historical Stock Chart
From May 2024 to Jun 2024
Information Services (NASDAQ:III)
Historical Stock Chart
From Jun 2023 to Jun 2024