ERIE, Pa., May 5, 2016
/PRNewswire/ -- For the fourth year in a row, Erie Insurance
received the highest ranking in Customer Satisfaction with the Auto
Insurance Purchase Experience in the J.D. Power Insurance Shopping
Study. Erie Insurance tied in 2016, receiving a score of 853 out of
1,000.
"Our strong relationship with our agents helps us earn our
reputation for valued protection and superior customer service,"
said Terry Cavanaugh, president and
CEO of Erie Insurance. "We're committed to that distinctive
relationship and the responsibility to meet the evolving needs and
expectations of our customers."
The Insurance Shopping Study provides a detailed look at the
customer experience in shopping for a new auto insurance policy. It
explores what prompts someone to shop for insurance and which
factors contribute to the purchase decision. Three factors were
measured to determine overall satisfaction. They are, in order of
importance: price, distribution channel and policy offerings.
About Erie Insurance
According to A.M. Best Company, Erie Insurance Group, based in
Erie, Pennsylvania, is the 10th
largest homeowners insurer and 12th largest automobile insurer in
the United States based on direct
premiums written and the 16th largest property/casualty insurer in
the United States based on total
lines net premium written. The Group, rated A+ (Superior) by A.M.
Best Company, has more than 5 million policies in force and
operates in 12 states and the District of
Columbia. Erie Insurance Group is a FORTUNE 500 company, a
Barron's 500 company and has been recognized by Forbes as one of
America's 50 Most Trustworthy Financial Companies.
News releases and more information about Erie Insurance Group
are available at www.erieinsurance.com.
(ERIE-G)
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SOURCE Erie Insurance