New Use Cases Available for NADA Optimize
Customer Services, Reporting and Sales Operations in Dealership and
Web-based Interactions
Brand Engagement Network (“BEN”), an emerging provider of
personalized customer engagement AI, today announced new BEN Auto
use cases, designed specifically to solve pressing industry
challenges in the automotive space. In partnership with channel
partner and BEN investor, AFG Companies, Inc. (“AFG”), the use
cases leverage BEN’s human-like AI Assistants as multimodal
conversational resources tailored for unique purposes that assist
customers as well as augment and enhance professionals, to provide
improved customer service interactions and experiences. The AI
Assistants are available in app, on the web and can be deployed
through life-size kiosks in automotive settings to provide a
seamless experience from the web to the dealership. All five AI
Assistants are available for demonstration during NADA.
“We are committed to delivering AI solutions that improve
customer experience, productivity and results for the automotive
vertical,” said Michael Zacharski, Chief Executive Officer of BEN.
“BEN is thrilled to deliver these unique AI Assistants, in
collaboration with AFG and their expertise servicing 1000+ car
dealerships, with the launch of BENAuto. Our goal is to support
customer-facing automotive business and operational teams. For
dealers, we enhance customer service and vehicle maintenance
through our proprietary AI solutions. By pushing and pulling
relevant data in and out of dealer systems, we empower our AI
Assistants to reduce repetitive manual processes, augment key
functions and complete tasks.”
Together, BEN and AFG have designed a suite of products and
solutions, powered by BEN’s proprietary AI technology, as well as
AFG’s automotive dealership data system, Tronix, to provide
real-time information in support of various automotive industry
functions – booking an appointment, scheduling vehicle service,
finding the best vehicle based on consumer needs, providing fulsome
and accurate information and overall reducing friction points
related to auto dealership visitation.
BEN’s New Automotive Use Cases Include:
- Dealership Reporting: A personal AI Assistant, Oddo™,
reduces the need for manual data searching and spreadsheet-based
reporting by leveraging BEN’s proprietary AI technology to
strengthen reporting practices and accuracy across the auto
industry. Oddo™ harmonizes data across various systems and
applications, putting automotive professionals in control of
important information anywhere, any time.
- Web AI Assistant: Our Web AI Assistant is a three-in-one
solution for transforming the online experience for dealership
customers. Part Concierge, part Customer Service Specialist, part
Sales AI Assistant – available 24/7/365. SKYE’s primary role is to
aid on the Digital Marketing front by meeting customers where they
are in a meaningful way and enhancing the overall buying
experience. By understanding customer needs and preferences, our AI
Assistant works in tandem with the sales team to provide enhanced
customer experiences online that carry through to the
dealership.
- Sales AI Assistant: Busy dealerships have a new team
member capable of starting new conversations or continuing prior
ones (online or otherwise). Our Sales AI Assistant, showcased on a
life-size, cutting-edge kiosk, offers the perfect blend of
uniformity and personalization to each customer through an
intuitive interface. This seamless integration ensures a smooth
transition from online browsing to in-person dealership
experience.
- Service AI Assistant: DASH™, our dedicated Parts and
Service AI Assistant, is expertly designed to enhance the way
customers interact with automotive service departments by combining
proprietary cutting-edge AI and an intuitive interface to deliver
exceptional customer service experiences for consumers requiring
vehicle maintenance, booking appointments and those who want to
learn more about service options and service programs.
- Technician AI Assistant: An advanced Technician AI
Assistant, CARL™, ensures quality, efficiency and consistency
across automotive service operations. Carefully designed to
optimize workflows, compliance and excellence across the board,
CARL™ offers real-time guidance, know-how and information to
automotive technicians, safeguarding OEM compliance and serving as
a vital partner in the garage.
“AFG continues to unite the ecosystem and enable automotive
businesses through transformative technology, as demonstrated by
these cutting-edge AI Assistants developed in collaboration with
the like-minded team at BEN,” said Wright Brewer, Chief Executive
Officer, President and Founder of AFG Companies, Inc. “Leveraging
Tronix, AFG’s automotive software, BEN’s AI Assistants provide
dealerships with much-needed automation and data integration to
support customer satisfaction and retention.”
For more information about BEN and how the company is helping
automotive organizations with its multimodal AI Assistants, please
visit: https://beninc.ai/. To meet with the BENAuto team during the
NADA show in Las Vegas, Feb 1-4 please reach out to
sales@beninc.ai.
Additional Information about the Business Combination between
BEN and DHC and Where to Find It
In connection with a proposed Business Combination with BEN (the
“Business Combination”), DHC Acquisition Corp., a special purpose
acquisition company has filed a registration statement on Form S-4
(the “Registration Statement”) with the Securities and Exchange
Commission (“SEC”), which includes a proxy statement/prospectus,
that will be both the proxy statement to be distributed to holders
of DHC’s ordinary shares in connection with DHC's solicitation of
proxies for the vote by DHC’s shareholders with respect to the
Business Combination and other matters as may be described in the
Registration Statement, as well as the prospectus relating to the
offer and sale of the securities to be issued to BEN shareholders
in the Business Combination. After the Registration Statement is
declared effective, DHC will mail a definitive proxy statement and
other relevant documents to its shareholders. DHC’s shareholders
and other interested persons are advised to read, when available,
the preliminary proxy statement included in the Registration
Statement and the amendments thereto and the definitive proxy
statement, as these materials will contain important information
about BEN, DHC and the Business Combination. The definitive proxy
statement will be mailed to shareholders of DHC as of a record date
to be established for voting on the Business Combination.
Shareholders will also be able to obtain copies of the proxy
statement and other documents filed with the SEC that will be
incorporated by reference in the proxy statement, without charge,
once available, at the SEC’s web site at www.sec.gov, or by
directing a request to: DHC Acquisition Corp., 1900 West Kirkwood
Blvd, Suite 1400B, Southlake, TX 76092.
Participants in the Solicitation
DHC and its directors and executive officers may be deemed
participants in the solicitation of proxies from DHC’s shareholders
with respect to the Business Combination. A list of the names of
those directors and executive officers and a description of their
interests in DHC is contained in DHC’s Annual Report on Form 10-K
for the fiscal year ended December 31, 2023, which was filed with
the SEC and is available free of charge at the SEC’s web site at
www.sec.gov, or by directing a request to DHC Acquisition Corp.,
1900 West Kirkwood Blvd, Suite 1400B, Southlake, TX 76092.
Additional information regarding the interests of such participants
will be contained in the proxy statement/prospectus for the
Business Combination when available. BEN and its directors and
executive officers may also be deemed to be participants in the
solicitation of proxies from the shareholders of DHC in connection
with the Business Combination. A list of the names of such
directors and executive officers and information regarding their
interests in the Business Combination will be included in the
Registration Statement when available.
About BEN
BEN is a leading provider of conversational AI technology and
human-like AI avatars headquartered in Jackson, WY. BEN delivers
highly personalized, multi-modal (text, voice, and vision) AI
engagement, with a focus on industries where there is a massive
workforce gap and an opportunity to transform how consumers engage
with networks, providers, and brands. The backbone of BEN’s success
is a rich portfolio of conversational AI applications that drive
better customer experience, increased automation, and operational
efficiencies. Powered by a large language model developed based on
years of research and development from leading experts in AI and
advanced security methodologies, BEN seeks to partner with
companies with complementary capabilities and networks to enable
meaningful business outcomes.
For more information about BEN, please visit:
https://beninc.ai/
About DHC Acquisition Corp.
DHC Acquisition Corp. (Nasdaq: DHCA) is a special purpose
acquisition company (SPAC) focused on partnering with an innovative
technology company. DHC’s mission is to invest in companies which
are charting the future of how humans and business interact at the
last mile, spanning enterprise infrastructure, industrial IoT,
automation, retail and E-commerce infrastructure, automotive, and
aerospace. DHC endeavours to enable the applications of innovative
technology and business models which bring goods, people, or
information to its final destination.
DHC’s approach to business is based on teamwork, integrity and
quiet professionalism, qualities we learned during our extensive
training in the military. We bring our unique hybrid experience and
our values into the corporate world, building high performing teams
in a range of specialized industries: technology, consumer,
aviation, defense, automotive, investment banking, capital markets,
and asset management. Our collective experience includes: >25
years as CEOs of public companies, 8 companies founded, 13
companies acquired, and >55 years in military leadership.
Forward Looking Statements
Certain statements made in this release are "forward looking
statements" within the meaning of the "safe harbor" provisions of
the United States Private Securities Litigation Reform Act of 1995.
When used in this press release, the words "estimates,"
"projected," "expects," "anticipates," "forecasts," "plans,"
"intends," "believes," "seeks," "may," "will," "should," "future,"
"propose" and variations of these words or similar expressions (or
the negative versions of such words or expressions) are intended to
identify forward-looking statements. These forward-looking
statements are not guarantees of future performance, conditions or
results, and involve a number of known and unknown risks,
uncertainties, assumptions and other important factors, many of
which are outside DHC’s or BEN’s control, that could cause actual
results or outcomes to differ materially from those discussed in
the forward-looking statements. Important factors, among others,
that may affect actual results or outcomes include the inability to
complete the Business Combination; the inability to recognize the
anticipated benefits of the proposed Business Combination; the
inability to meet Nasdaq’s listing standards; costs related to the
Business Combination; BEN’s ability to manage growth; BEN’s ability
to execute its business plan; impact of BEN’s M&A activity,
including the resources required to complete acquisitions or any
resulting unanticipated losses, costs or liabilities; BEN’s ability
to compete in the global AI market; weak economic conditions or
prolonged economic uncertainties in the markets in which BEN
operates; potential litigation involving DHC or BEN; BEN’s ability
to adequately protect its intellectual property and general
economic and market conditions impacting demand for BEN’s products
and services. Other factors include the possibility that the
Business Combination does not close, including due to the failure
to receive required security holder approvals, or the failure of
other closing conditions. Neither DHC nor BEN undertakes any
obligation to update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise,
except as required by law.
Disclaimer
This release shall neither constitute an offer to sell or the
solicitation of an offer to buy any securities, nor shall there be
any sale of securities in any jurisdiction in which the offer,
solicitation or sale would be unlawful prior to the registration or
qualification under the securities laws of any such jurisdiction.
Additional information and disclosures would be required for a more
complete understanding of BEN’s financial position and results of
operations as of, and for the fiscal year ended, December 31,
2023.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240129350351/en/
BEN Contacts Investors: Ryan Flanagan, ICR
ryan.flanagan@icrinc.com Media: Dan Brennan, ICR
dan.brennan@icrinc.com
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