Large Healthcare Supplier Selects Bridgeline’s Celebros Search Solution to Power Their eCommerce Website
November 20 2020 - 2:13PM
Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of cloud-based
AI search software, has announced a large US supplier of healthcare
products has selected Celebros Search as their site search and
merchandising solution for their online store.
The company, headquartered in California, has been serving the
healthcare industry for over 80 years, providing products to
patients in the healthcare industry, as well as working with
physicians, medical groups, manufacturers, and insurance carriers.
Their unique model combines quality health supplies, educational
content, and customer-centric online experience.
The company was not satisfied with the native, out of the box,
search that came with their eCommerce solution and sought out
Celebros to improve the user experience on their website and
improve the accuracy and comprehensiveness of their search
results.
Celebros search offers Natural Language Processing (NLP) with
machine learning and AI capabilities. This type of intelligent
search understands user behavior to provide customers with accurate
and relevant results and recommendations. In addition, Celebros
Search offers many added features that help companies grow their
online revenue by increasing average order value (AOV), driving
conversion and increasing cross-sell and up-sell opportunities.
In addition, the Celebros AI engine uses advanced algorithms to
map out the shopper’s online behavior for better search results.
This technology helps boost sales by displaying products that spark
potential clients' interest based on their online search
behavior.
According to Ari Kahn, CEO
of Bridgeline, "Celebros just released a new and
improved backend studio that makes it easier and quicker for our
customers to make updates to their sites,” Mr. Khan went
on to add, “these upgrades are going to help our
customers increase revenue on their eCommerce websites by
increasing traffic, conversions and average order
values ”.
About Bridgeline Digital
Bridgeline Digital, The Digital Engagement Company, helps
customers maximize the performance of their omni-channel digital
experience - from websites and intranets to online stores and
campaigns. Bridgeline's Unbound platform deeply
integrates Web Content Management, eCommerce, Marketing Automation,
Site Search, Community Portals, Social Media Management,
Translation and Web Analytics to help organizations deliver digital
experiences that attract, engage, nurture and convert their
customers across all channels and streamline business operations.
Headquartered in Woburn, Mass., Bridgeline has thousands
of quality customers that range from small- and medium-sized
organizations to Fortune 1000 companies. To learn more, please
visit www.bridgeline.com or call (800) 603-9936.
Contact:
Jeremy LaDuque EVP
of Marketing Bridgeline Digital press@bridgeline.com
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