SANTA CLARA, Calif.,
March 14, 2017 /PRNewswire/ -- Based
on its recent analysis of the home security services market, Frost
& Sullivan recognizes MONI Smart Security with the 2016 North
American Frost & Sullivan Company of the Year Award. MONI
leverages its keen understanding of the changing dynamics of the
home security market as well as its own organic growth to develop a
full range of home security and automation solutions. The company's
systems serve more than a million customers, with many of them
moving beyond a reactive alarm system to active security
surveillance and smart home automation for superior protection.
MONI aligns its solutions with relevant Mega Trends such as the
Internet of Things (IoT) and Connected Home, and extends this
advantage by adding automation systems to its core security
services. As residential customers account for almost 95% of the
company's customer base, its easy-to-integrate solutions are simple
to use and built in a trusted security ecosystem.
"MONI responds to alarm events up to ten times faster than the
industry average and delivers complete protection against
residential security breaches through its carefully curated suite
of integrated IoT products," said Frost & Sullivan Research
Analyst Danielle VanZandt. "Overall,
it presents flexible, comprehensive security technology options for
all customers, allowing them to choose from a large range of basic
home security and monitoring tools to full home automation and
integrated security solutions."
MONI utilizes Big Data analytics collected from its customer
base to determine the top services, product lines, and technology
add-ons that will meet customer demand. This data also helps it
understand the customer demographics to predict future needs or
market shifts. While most competitors only achieve 3% to 5% annual
growth, MONI's compound annual growth rate of 12.4% from 2015 to
2021 is a testament to the success of its home monitoring
solutions.
"We're thrilled to be chosen as Frost & Sullivan's 2016
North American Home Security Services Company of the Year," said
Jeff Gardner, MONI's president and
CEO, "The smart home technology industry has made tremendous
strides, and this award is yet another validation of MONI's role in
delivering leading connected home solutions where people need it
most."
MONI's extensive network of distributors and contracted security
technicians adhere to MONI's strict guidelines for customer
satisfaction and quality control during the installation process.
Significantly, MONI does not use existing security systems;
instead, it installs all new hardware, software, and any service
needed for new solutions, giving customers enhanced system
value.
"MONI has broken away from its image as a mere security
technology vendor to emerge as a trusted partner to home security
service customers," noted VanZandt. "Its ongoing collaborations
with a variety of advocacy organizations, such as AARP, and
preferred security partnership agreements offer it many avenues to
extend its domination of the market."
Each year, Frost & Sullivan presents this award to companies
demonstrating excellence in terms of growth strategy and
implementation. The award recognizes a high degree of innovation
with products and technologies and the resulting leadership in
terms of customer value and market penetration.
Frost & Sullivan Best Practices awards recognize companies
in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service, and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analysis, and extensive secondary research to identify best
practices in the industry.
About MONI Smart Security
MONI, the new Monitronics, is a subsidiary of Ascent Capital
Group, Inc. (NASDAQ: ASCMA), and is one of the largest home
security alarm monitoring companies in the U.S. Headquartered in
the Dallas-Fort Worth area, MONI
secures more than one million residential customers and commercial
client accounts with monitored home and business security system
services. In 2016, MONI was ranked number one by J.D. Power in its
Home Security Satisfaction Report. The company is supported by the
nation's largest network of independent Authorized Dealers,
providing products and support to customers in the U.S.,
Canada and Puerto Rico.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in
collaboration with clients to leverage visionary innovation that
addresses the global challenges and related growth opportunities
that will make or break today's market participants. For more than
50 years, we have been developing growth strategies for the global
1000, emerging businesses, the public sector and the investment
community. Contact us: Start the discussion.
Contact:
Chiara Carella
Frost & Sullivan
P: +44 (0) 207.343.8314
F: 210.348.1003
E: chiara.carella@frost.com
Lindsay Lougee
MONI Smart Security
Tel: 972-243-7443, ext. 73121
E-mail: llougee@mymoni.com
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SOURCE Frost & Sullivan