8x8’s Innovation Momentum Recognized with Newest 2023 Award Wins
December 19 2023 - 9:00AM
Business Wire
8x8 Recognized by CRN, TrustRadius, and
Software Advice for Innovative Products, Service, and Employee and
Customer Experiences
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact
center and unified communications platform provider, today
announced it has won numerous prestigious industry awards,
including recent recognition from CRN, TrustRadius, and Software
Advice.
CRN 2023 Products of the Year
8x8’s Experience Communications platform was recognized as a
winner in the 2023 CRN Product of the Year Awards in the Unified
Communications and Collaboration - Enterprise category for revenue
and profit. The CRN Products of the Year Awards honor leading IT
products and services that represent the most cutting-edge
technologies in the channel today. Winners in this year’s Products
of the Year Awards represent innovative offerings that meet the
ever-changing needs of the IT channel and their customers across 33
technology categories.
“The CRN Products of the Year Awards are among the most highly
anticipated industry accolades in the IT channel, in large part
because they are based on the real-world experience of solution
providers that work with the technology day in and day out,” said
Jennifer Follett, Vice President, U.S. Content and Executive
Editor, CRN, at The Channel Company. “This year’s winning vendors
go to market with a strong focus on the channel and a demonstrated
commitment to attaining product excellence that brings advantages
to both partners and customers.”
TrustRadius 2023 Best Of Awards
8x8 won in the categories of Best Feature Set, Best Value for
the Price, and Best Relationship in VoIP in TrustRadius’ 2023 Best
Of Awards. In determining the winners of these awards, the Best
Value and Best Feature Set awards go to products with the highest
percentage of respondents rating their feature set and value for
the price highly. The Best Relationship award is determined by
analyzing reviewers’ key insights on “Would Buy Again,”
“Implementation Expectations,” and “Sales and Marketing
Promises.”
Software Advice Best IVR Software
8x8 was named a FrontRunner in the Software Advice Best IVR
Software list of 2023, highlighting the top-rated IVR Systems
products in North America. Winners are determined by user reviews
and must offer call routing, computer telephony integration, and
IVR/voice recognition to be eligible.
“Our ongoing mission as a company is to provide organizations
with the innovations and game-changing products they need to best
serve their customers and employees, and to drive overall business
growth,” said Hunter Middleton, Chief Product Officer at 8x8, Inc.
“This is why it’s such an honor to be recognized by such
prestigious organizations – it’s a validation of all of our hard
work, and serves to motivate us to continue building and providing
the best option for our customers.”
8x8’s Unified Communications as a Service solution is delivered
through the 8x8 XCaaS (Experience Communications as a Service™)
integrated cloud contact center and unified communications
platform, which includes cloud contact center, business phone,
video meetings, team chat, and SMS capabilities. 8x8 XCaaS is a
resilient, secure, and compliant platform, offering the highest
levels of reliability with a financially backed, platform-wide
99.999 percent uptime SLA across an integrated cloud UCaaS and
CCaaS solution.
About 8x8 Inc.
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business
communications as a leading Software as a Service provider of 8x8
XCaaS™ (Experience Communications as a Service™), an integrated
contact center, voice communications, video, chat, and SMS solution
built on one global cloud communications platform. 8x8 uniquely
eliminates the silos between Unified Communications as a Service
(UCaaS) and Contact Center as a Service (CCaaS) to power the
communications requirements of all employees globally as they work
together to deliver differentiated customer experiences. For
additional information, visit www.8x8.com, or follow 8x8 on
LinkedIn, Twitter and Facebook.
8x8®, 8x8 XCaaS™, Experience Communications as a Service™ are
trademarks of 8x8, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20231219691883/en/
8x8, Inc. Contacts:
Media: PR@8x8.com
Investor Relations: Investor.Relations@8x8.com
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