Stream Names Jim Radzicki as Executive Vice President and Chief Technology Officer
January 06 2011 - 6:16PM
Business Wire
Stream Global Services, Inc., (NYSE AMEX:SGS), a leading, global
business process outsource (BPO) service provider specializing in
customer relationship management services for Fortune 1000
companies, today announced that it has appointed Jim Radzicki as
Executive Vice President and Chief Technology Officer. Based out of
the company’s Wellesley, Mass., headquarters, Mr. Radzicki will be
responsible for driving Stream’s overall information and technology
strategy.
An accomplished executive in the technology and BPO industry,
Mr. Radzicki brings nearly 15 years of strategic technology and
information systems experience to Stream. He comes to Stream from
Network Solutions, the leading provider of online services for
small businesses. At Network Solutions, Mr. Radzicki served as vice
president of technology strategy and governance. As an integral
member of the executive management team, he was responsible for the
strategic development of large technology initiatives, as well as
overseeing all technology partnership planning.
Prior to Network Solutions, Mr. Radzicki spent several years in
senior management positions at Teletech, a leading BPO provider
specializing in customer care. Most recently, he served as the
Chief Information Officer for one of Teletech’s wholly owned
subsidiaries, Direct Alliance Corporation, a sales and marketing
organization focused on the outsourcing of ecommerce and inside
sales management. In this role, Mr. Radzicki led the technical
acquisition, integration and ongoing management of Direct Alliance,
and was responsible for all IT operations and development. In
addition, Mr. Radzicki served as Teletech’s vice president of
technology, spearheading the product development of numerous
IT-based products designed to facilitate the overall customer
experience.
“I am very excited to welcome Jim to Stream’s experienced
management team,” said Stream’s Chairman and CEO, Kathy Marinello.
“His solid leadership experience in the BPO industry, coupled with
his background in developing leading technologies, will be
invaluable to Stream as we seek to enhance our technology
infrastructure and continue to deliver the best service possible to
our clients.”
For more information on Stream and its complete offering of
sales, customer care and technical support solutions, please visit
http://www.stream.com
About Stream Global Services, Inc.
Stream Global Services is a leading business process outsource
(BPO) service provider specializing in customer relationship
management including sales, customer care and technical support for
Fortune 1000 companies. Stream is a trusted partner to some of the
world’s leading technology, computing, telecommunications, retail,
entertainment/media, and financial services companies. Our service
programs are delivered through a set of standardized best practices
and sophisticated technologies by a highly skilled workforce of
approximately 30,000 employees based out of 50 locations in 22
countries supporting more than 35 languages. Stream continues to
expand its global presence and service offerings to increase
revenue, improve operational efficiencies and drive brand loyalty
for its clients. To learn more about the company and its complete
service offering, please visit www.stream.com.
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