WNS to bolster its Industry-specific Generative AI Solutions through Microsoft Azure OpenAI Service
November 02 2023 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
it is integrating Microsoft Azure OpenAI Service to further enhance
the company’s collection of Generative AI (Gen AI) solutions.
WNS has designed and built a suite of client-specific and
industry-specific use case solutions by combining its deep industry
expertise, strong capabilities in AI/ML, and advanced analytics,
and focus on ‘co-creation’. With Azure OpenAI Service, these
solutions can be more readily adopted and integrated into client
environments to deliver improved business results at scale.
WNS’ increasing repository of Gen AI use cases now includes
unique offerings which cut across capabilities including
classification, summarization, content generation, support, and
management. WNS’ proprietary analytics and AI platforms, such as
SKENSE, Unified Analytics-in-a-Box, Malkom Pro, and TrackPoint
ProTM are now integrated with Azure OpenAI Service. Out of these
solutions, SKENSE is currently available on Azure Marketplace.
“WNS’ decades-long focus on “domain first” remains our key
differentiator. This specialized industry knowledge is key to
extracting Gen AI’s full potential. By combining WNS’ ability to
identify specific use cases to build custom, industry-specific
solutions with Azure OpenAI Service, we will enable our clients to
fully leverage the power of Gen AI. In addition, our ongoing focus
on data management including privacy, security, accuracy, and
transparency will further ensure responsible use of Gen AI going
forward,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS integration with Azure OpenAI Service brings advanced
Gen-AI technology into their solutions, resulting in a rapid
acceleration of AI-driven innovation and improved performance of
their offerings. With their co-creation approach, deep industry
knowledge, and expertise in AI, ML, and analytics, WNS has created
a suite of tailored solutions to meet the needs of clients in
various industries, such as travel, shipping and logistics,
banking, financial services, insurance, healthcare, and
manufacturing,” said Sangita Singh, General Manager IT& ITES,
Microsoft India.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics, and process expertise to co-create
innovative, digitally led transformational solutions with over 400
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of September 30, 2023, WNS had 59,873
professionals across 67 delivery centers worldwide including
facilities in Canada, China, Costa Rica, India, Malaysia, the
Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the
United Kingdom, and the United States.
For more information, visit www.wns.com or follow us on
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Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20231101815027/en/
Investors:
David Mackey EVP – Finance & Head of Investor Relations WNS
(Holdings) Limited +1 (646) 908-2615 david.mackey@wns.com
Media: Archana Raghuram
EVP & Global Head – Marketing & Communications WNS
(Holdings) Limited +91 (22) 4095 2397 archana.raghuram@wns.com;
pr@wns.com
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