Zions Bancorporation Receives 15 Greenwich Excellence Awards For 2020
February 16 2021 - 12:34PM
Business Wire
Zions Bancorporation (NASDAQ: ZION) is pleased to announce that
it has received 15 Greenwich Excellence Awards for the year ended
2020. These awards are based on more than 23,000 market research
interviews with businesses nationwide evaluating more than 500
banks. Since the Awards’ inception in 2009, Zions is one of only
five U.S. banks to have averaged 14 or more Greenwich Excellence
Awards annually. Additionally, Zions is encouraged by the receipt
of three “Best Brand” awards in 2020.
During 2020, Greenwich Associates also found that Zions was
named as one of only a small number of banks to receive recognition
by small business and middle market customers as a “Standout Bank”
in responding to the pandemic. Thousands of banking customers were
surveyed by Greenwich in areas such as perceptions of valued
long-term relationships, speed in response to loan requests,
overall digital experience, utilizing data and analytics, and
quality of advice to help the customer’s business grow.
“We are honored to have been recognized once again by these
awards for what we believe are some of the best products and
services available in the industry,” said Harris Simmons, chairman
and CEO. “It is a testament to our commitment to our customers that
our bank was recognized for overall customer satisfaction in both
middle market and small business banking. This recognition is a
tribute to our commercial bankers, who are considered by their
clients to be the best in the industry. These awards demonstrate
the dedication of our bankers to providing the highest quality
products and exceptional customer service day after day, year after
year.”
Zions received Excellence awards in the following
categories:
Middle Market ($10-$500 million in annual sales)
- Overall Satisfaction – National
- Overall Satisfaction – West
- Likelihood to Recommend – West
- Overall Satisfaction – Cash Management – National
- Overall Satisfaction – Cash Management – West
- Ease of Product Implementation – Cash Management –
National
Small Business ($1-$10 million in annual sales)
- Overall Satisfaction – National
- Overall Satisfaction – West
- Likelihood to Recommend – National
- Likelihood to Recommend – West
- Overall Satisfaction with Relationship Manager – National
- Overall Satisfaction – Cash Management – National
- Overall Satisfaction – Cash Management – West
- Customer Service – Cash Management – National
- Ease of Product Implementation – Cash Management –
National
In addition, Zions received three awards related to its
brand:
2020 Greenwich Brand Awards
- Best Brand – Trust – Middle Market Segment
- Best Brand – Trust – Small Business Segment
- Best Brand - Ease of Doing Business – Small Business
Segment
Zions Bancorporation, N.A. is one of the nation's premier
financial services companies with annual net revenue of $2.8
billion in 2020 and more than $80 billion of total assets. Zions
operates under local management teams and distinct brands in 11
western states: Arizona, California, Colorado, Idaho, Nevada, New
Mexico, Oregon, Texas, Utah, Washington and Wyoming. The Bank is a
consistent recipient of national and state-wide customer survey
awards in small and middle-market banking, as well as a leader in
public finance advisory services and Small Business Administration
lending. In 2020, Zions ranked as the 9th largest provider in the
U.S. of the SBA’s Paycheck Protection Program loans. In addition,
Zions is included in the S&P 500 and NASDAQ Financial 100
indices. Investor information and links to local banking brands can
be accessed at zionsbancorporation.com.
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James Abbott Tel: (801) 844-7637
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