FORT LAUDERDALE, Fla.,
Dec. 4, 2018 /PRNewswire/
-- AutoNation, Inc. (NYSE: AN), America's largest automotive
retailer, today announced AutoNation Toyota Tempe has been
certified in the J.D. Power Dealer of Excellence
ProgramSM for 2018. The program recognizes a select
number of vehicle retailers throughout the United States that not only exceed
customer expectations but also provide exceptional customer
service.
Known for its "Voice of the Customer" research for 50 years,
J.D. Power and, subsequently, its Dealer of Excellence Program help
consumers identify leading retailers that will go the extra
mile.
The Dealer of Excellence Program assists auto buyers who are
looking for an exceptional retailer where they can confidently buy
a vehicle. AutoNation Toyota Tempe exemplifies AutoNation's
commitment to a peerless customer experience.
To qualify, stores must rank among the top of their brand's most
recent J.D. Power U.S. Sales Satisfaction Index (SSI)
StudySM. The study is an analysis of the new vehicle
purchase process from a consumer perspective.
"This certification sets us apart, especially coming from such
an authority as J.D. Power," said Lance
Iserman, Executive Vice President, Sales and Chief Operating
Officer at AutoNation. "This award solidifies AutoNation's
commitment to providing excellent and distinguished customer
service."
About AutoNation, Inc.
AutoNation, America's largest
automotive retailer, is transforming the automotive industry
through its bold leadership, innovation, and comprehensive brand
extensions. As of September 30, 2018,
AutoNation owned and operated over 325 locations from coast to
coast. AutoNation has sold nearly 12 million vehicles, the first
automotive retailer to reach this milestone. AutoNation's success
is driven by a commitment to delivering a peerless experience
through customer-focused sales and service processes. Through its
Drive Pink initiative, AutoNation is committed to drive out cancer,
create awareness and support critical research. AutoNation
continues to be a proud supporter of the Breast Cancer Research
Foundation and other cancer-related charities.
Please visit investors.autonation.com, www.autonation.com,
www.autonationdrive.com, www.twitter.com/autonation,
www.twitter.com/CEOMikeJackson, www.facebook.com/autonation, and
www.facebook.com/CEOMikeJackson where AutoNation discloses
additional information about the Company, its businesses, and its
results of operations.
Disclaimer: J.D. Power 2018 Dealer of Excellence
Program recognition is based on achievement of high scores from
automotive manufacturer customer research and completion of an
in-dealership best practices verification visit. For more
information, visit jdpower.com/DOE.
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SOURCE AutoNation, Inc.