Qkr! With Masterpass enters six new markets
and introduces “Open Tab” feature
At Mobile World Congress, Mastercard today announced that it
will expand Qkr! with Masterpass, a mobile order-ahead and payment
platform developed by Mastercard Labs, to six new markets and add
new functionality to eliminate the traditional “open tab” at a bar,
club or restaurant.
This Smart News Release features multimedia.
View the full release here:
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Mastercard adds new functionality to Qkr!
with Masterpass to eliminate the traditional "open tab" at a bar,
club or restaurant. "Open Tab" enables customers to open a tab at
the bar without handing over a payment card or an identity document
like a driver's license to the bartender. (Photo: Business
Wire)
Qkr! with Masterpass enables consumers to seamlessly order and
pay for goods and services via their smart phone without having to
wait in line or for a restaurant server. The app uses Masterpass, a
global digital payment service that speeds up the checkout process
without requiring consumers to enter their financial and shipping
information at every new merchant site.
In 2017, Mastercard will expand the Qkr platform to six
additional markets – Brazil, Canada, Ireland, Singapore, South
Africa and the United States – to seamlessly pay for fees, supplies
and excursions at schools, and make payments at gas stations,
parking, sports arenas, and unattended retail such as vending
machines. Mastercard is also partnering with Oracle to integrate
Qkr and Masterpass in Oracle point-of-sale software and systems to
scale these digital payment platforms to merchants worldwide.
“Today, we’re looking for convenience in all parts of our
lives,” said Betty DeVita, chief commercial officer, Digital
Payments and Labs, Mastercard. “Though grab-and-go retail is
becoming increasingly popular with those on the move, consumers
maintain high customer service expectations. Qkr! with Masterpass
provides them with a frictionless retail experience – bringing
together self-service, fast, seamless payments and card safety and
security in new and unique ways.”
Qkr is already live in Australia, Colombia, Mexico and the
United Kingdom and is being used at fast-casual restaurants such as
wagamama, Juan Valdez, ASK Italian, Young’s Pubs, Zizzi, and Change
Please, a mobile coffee-delivery social project run by the homeless
in London.
“At wagamama, we believe in the philosophy of ‘kaizen’ or ‘good
change’ and Qkr is helping us to deliver this,” said Richard
Talboy, director IT, wagamama. “With Qkr, our guests have the
control to pay when they want and leave when they are ready rather
than having to wait for the bill, which means that the server is
freed up to spend more time on delivering great service. In a
customer-service environment, the focus should be on brilliant
food, great service and making the occasion fun for our guests, and
paying with Qkr removes any needless fuss around a bill.”
VIDEO: https://youtu.be/uMFVqxZPEss
PHOTOS: https://www.flickr.com/gp/mastercardnews/958v2i
With Qkr, restaurants and cafés can accommodate more customers
and easily introduce new services like takeaway. Qkr eases the
pressure of managing payments and enables the staff to focus
exclusively on service. It also allows restaurants to offer
targeted promotions directly to customers and develop reward
programs that foster engagement and loyalty.
The platform’s web-based, management portal helps retailers view
and manage menus, product inventory and pricing.
Going Cashless at the Bar with Qkr! with Masterpass
Mastercard is adding a new feature to Qkr called “Open Tab” that
enables customers to open a tab at the bar without depositing a
payment card or an identity document like a driver’s license with
the bartender.
Research shows that diners often have to wait as long as 12
minutes to flag a server, receive the bill and make a payment.
Forgetting and leaving a payment card behind is also a common
phenomenon. With “Open Tab,” customers are able to see their order
on their phone and pay via their mobile device when they are ready.
Bills can be easily split between multiple customers who can either
select and pay for individual items or choose to pay for one or
more rounds. Masterpass speeds the checkout process, eliminating
the wait. The feature will be available to restaurants in summer of
2017.
The Masterpass vision is to support all forms of commerce to
address the full range of merchant experiences and consumer needs.
With Masterpass, Mastercard delivers an omni-channel all-digital
payment service for issuers, merchants and consumers. For more
information visit www.masterpass.com.
Download our Mobile World Congress 2017 app or
find a complete list of Mastercard news announcements in our
Digital Press Kit. Check out our Periodic Table of Payments to
brush up on your payments knowledge. Follow us
@MastercardNews or using the hashtag #MWC17 to join the
conversation.
About Mastercard
Mastercard (NYSE: MA), www.mastercard.com, is a technology
company in the global payments industry. We operate the world’s
fastest payments processing network, connecting consumers,
financial institutions, merchants, governments and businesses in
more than 210 countries and territories. Mastercard products and
solutions make everyday commerce activities – such as shopping,
traveling, running a business and managing finances – easier, more
secure and more efficient for everyone. Follow us on Twitter
@MastercardNews, join the discussion on the Beyond the Transaction
Blog and subscribe for the latest news on the Engagement
Bureau.
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Mastercard CommunicationsMastercardChaiti Sen,
914-263-6542chaiti.sen@mastercard.com
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