Growing Latin American delivery footprint meets the needs of
U.S. and Canadian clients
DENVER and SAN PEDRO SULA, Honduras, May 30, 2023
/PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the
largest global customer experience (CX) technology and services
innovators for AI-enabled CX solutions, today announced the opening
of a new customer experience delivery center in Honduras.
TTEC is now able to provide digitally-enabled CX services for
clients from a new site in San Pedro Sula and will bring hundreds
of jobs to the region. The new Honduras customer experience delivery center
can serve clients across a wide range of industries.
"Opening a new delivery center in Honduras is an exciting next step for TTEC as
we continue to expand our geographic footprint to meet the needs
and requirements of our clients," said Chuck Koskovich, COO of TTEC Engage.
"Honduras is an emerging nearshore
location for our US-based clients and is part of our ongoing effort
to identify new delivery locations, launch new sites, and scale in
markets where we already have a presence."
San Pedro Sula has become an attractive nearshore option for
North American clients due to its location in the Central Time Zone
and large English-speaking talent pool. Full-immersion English is
taught in schools and the country hosts 11 universities which
provide an opportunity to attract high-quality talent.
Honduras joins TTEC's growing
Latin American delivery footprint which also includes Brazil, Colombia, Costa
Rica, and Mexico.
Additional delivery capability in the region is expected to open
later this year.
TTEC is accepting applications for upcoming roles in
Honduras. For more information,
please visit: ttecjobs.com.
About TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest, global
CX technology and services innovators for end-to-end, digital CX
solutions. The Company delivers leading CX technology and
operational CX orchestration at scale through its proprietary
cloud-based CXaaS (Customer Experience as a Service) platform.
Serving iconic and disruptive brands, TTEC's outcome-based
solutions span the entire enterprise, touch every virtual
interaction channel, and improve each step of the customer journey.
Leveraging next gen digital and cognitive technology, the Company's
Digital business designs, builds, and operates omnichannel contact
center technology, conversational messaging, CRM, automation (AI /
ML and RPA), and analytics solutions. The Company's Engage business
delivers digital customer engagement, customer acquisition &
growth, content moderation, fraud prevention, and data annotation
solutions. Founded in 1982, the Company's singular obsession with
CX excellence has earned it leading client NPS scores across the
globe. The company's nearly 65,000 employees operate on six
continents and bring technology and humanity together to deliver
happy customers and differentiated business results.
Corporate Comms
Tim Blair
tim.blair@ttec.com
+1.303.397.9267
|
Investor Relations
Paul Miller
paul.miller@ttec.com
|
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SOURCE TTEC Holdings, Inc.